The Laurel at Vernon Hills Memory Care

Michael Bianchi

Jan 2026

via Google ↗

Clean facility staff cares ! Kindness all around!

Morgan F

Dec 2025

via Google ↗

My Husband’s grandmother resides here and we feel safe and secure having her reside here vs other facilities we’ve toured. It’s easy to get too and comfortable when we visit. Staff are very attentive and patient with all the questions we may have. Superb staff. Amy is super helpful along with Carol. Front desk staff are a warm touch to what is often a difficult process for many families.

Tarah Alley Elder

Nov 2025

via Google ↗

Our family is forever grateful to the entire staff at The Laurel for the incredible care they provided to my grandmother during her final year of life. After a difficult experience at another facility, we were so relieved to find a place where the nurses and caregivers truly cared for her with patience, dignity, and kindness.<br><br>The nurses were always communicative, gentle, and attentive — they took the time to keep our family informed and to make sure Grandma was comfortable and well cared for. She became immobile and wheelchair-bound, but the staff made sure she was moved frequently, kept clean, and treated with respect and compassion. They were also mindful of her special diet and assisted her with meals in such a caring way.<br><br>We could not have asked for a better team of people to care for her in her final year. The love, patience, and professionalism shown by everyone at The Laurel made all the difference for our family. We wholeheartedly recommend this facility to anyone looking for a safe, supportive, and compassionate environment for their loved one.<br><br>Thank you, from the bottom of our hearts. ❤️<br>Shirley Holmes’ entire family

Brittany Tobin

Apr 2025

via Google ↗

This is a gorgeous community with loving and caring staff. If you have a loved one with memory impairment this would definitely be a wonderful place for them to be.

Holly Schmid

Jul 2024

via Google ↗

I love everything about The Laurel of Vernon Hills Memory Care, except for one thing.<br>Let me start by saying that this was the fourth care community for mom. She was in an assisted living home in Florida in 2016 and I moved her back to the Chicago area in 2018 to another assisted living home. Two years in, Covid hit and she as well as all the others who were living in care homes were very isolated, so my husband and I moved her to our home. She was with us for a year when it became clear that we were in over our heads. I moved her to what I thought was a lovely assisted living with higher functioning dementia residents but after six months, when it was obvious that she required more care, and they were planning to raise her rates twenty percent, it was time to move again. I could not trust that they wouldn’t do that again in another six months, and I had to be careful with her resources. I knew I had to get it right as I never planned to move her again. So I visited six communities before I was lucky enough to find The Laurel.<br><br>I loved the first phone call with Carol. She was so efficient, caring, down to earth and accommodating, I felt comfortable. When I first met with her, my heart melted when she told me my mom would be loved there. So true.<br><br>I loved my first visit there seeing the beautiful décor and thoughtful display cases. It was a pleasure seeing residents engaged in activities with plenty of staff there for assistance.<br><br>I loved that when I arrived with my mom, there was the adorable Amy to greet her and just take over while my family and I moved her things to her room. I loved that Darresha, from housekeeping was in her room to label and hang up all her clothes. And that her pictures were hung were hung by Eric, all so helpful for families under the stress of moving day.<br><br>I loved that she was busy with activities and was never left in her room to sit and do nothing. Thank you to George, Traci, and Cydney.<br><br>I loved that whenever I visited her, she would say how lucky she was to live there because everyone was so nice. And we have Julie Stoneburner, Executive Director, to thank for hiring only the best people.<br><br>I loved the support groups that Carol organized, which is where I learned about Suncrest Hospice. I knew that when the time came, she would be in good hands.<br><br>I am grateful for all of the caregivers and everything that the staff did for her up until her final moments.<br><br>The only thing I didn’t like were the curtains! That is the only thing I can think of to whine about. And I am laughing at myself while whining!