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The Highlands Gracious Retirement Living, photo 11 / 6

Quick Facts

Starting price
$3,595/mo
Pricing model
No buy-in fee, rental with lease agreement
Care support
Health help limited to third-party medication reminders
Safety technology
Medical alert devices via Lively/Best Buy Health partnership
Staffing structure
Live-in managers on-site through day and evening

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Families describe The Highlands as a warm, well-kept independent living community where management and staff go out of their way to build relationships with residents, and where activities, transportation, and no buy-in fee make it an appealing value. However, several reviewers flagged inconsistent food quality and housekeeping, and a couple of reports raised concerns about declining service over time and unwelcoming management.

What reviewers praise

  • Caring, attentive management described as family-like
  • Active social calendar with outings and events
  • No buy-in fee required, unlike many communities
  • Transportation included in monthly rent
  • Clean, well-maintained grounds and apartments
  • Staff builds close relationships with residents

What reviewers flag

  • Several reviewers describe food as bland, inconsistent, or barely edible
  • One report of housekeeping being inconsistent or rushed
  • One report of rising rent paired with declining service quality
  • One report of feeling disrespected by certain managers

AI-generated from reviews and community data.

The Highlands Gracious Retirement Living is a senior living community in Westborough, Massachusetts offering Independent Living. Amenities include Guest Meals, Restaurant style Dining Room and Outdoor Patio. Published pricing starts around $3,595 per month. Families rate it 4.2 out of 5 across 24 reviews.

About The Highlands Gracious Retirement Living

The Highlands Gracious Retirement Living is an independent senior living community in Westborough, Massachusetts, offering residents housing, maintenance, utilities, dining, transportation, planned activities, and wellness programs. Residents may also arrange third-party home health care services for basic assistance such as medication reminders.

The community features on-site, live-in management teams available throughout the day and evening, creating what the community describes as a family-style environment. Scratch-made meals are served to residents in their apartments. The Highlands partners with Lively® from Best Buy Health™ to provide medical alert devices and support.

A variety of floor plans are available for residents to personalize their apartments. On-site transportation is included in monthly rent and can be scheduled through the community concierge for doctors' appointments, errands, and outings to local restaurants and activities.

Activity coordinators provide a diverse range of engaging events, activities, and outings tailored to residents' interests. The community describes events and activities as the cornerstone of community life, where neighbors develop friendships through creative workshops, community socials, game nights, and other gatherings.

Types of Care at The Highlands Gracious Retirement Living

Independent Living

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Multiple Floor Plans
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Guest Meals
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Outdoor Patio
  • Transportation Services

Activities

  • Birthday / Holiday Parties
  • Day Trips and Outings
  • Grocery Shopping and Errands
  • Social Activities

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Reviews of The Highlands Gracious Retirement Living

4.2overall · 24 ratings combined

4.2★ on Google (24)

Kevin Driscoll

Jun 2026

via Google ↗ · Report

Awesome audience, super staff, and fantastic facility! Special thanks to the Highlands resident Maryellen who volunteered to be our HUMAN DUMMY, wear our female ventriloquist face mask and help us sing "No Bully Zone" with our monkey puppet... (No they did not sing at the same time. We're not that good.)<br>Our puppet sang our special version of "Happy, Happy Birthday" to the Highlands employee Shawn.. and the audience joined in on the traditional "Happy Birthday" to accompany our tennis ball puppet.

Stacy Mazor

Jan 2026

via Google ↗ · Report

It’s a nice place to live they just need to be more diverse with their food and understand that people have different needs for what they can and can’t have to eat

C.B. Smith

Dec 2025

via Google ↗ · Report

The Highlands, an independent retirement community, located in Westborough , MA is a great place to live in retirement. The Highlands is abound with excellent amenities, which include individual apartments, daily organized activities and weekly field trips. Something for everyone.<br><br>The three daily meals are carefully thought out and prepared by talented chefs, which make for healthy and enjoyable dining.<br>I especially like the on-site library where I can read my favorite books, do mindful meditation and enjoy the calm and quiet.<br><br>I love living here and happy I made The Highlands my choice for home post- retirement.

Kenny Goulding

Jun 2025

via Google ↗ · Report

For what I have seen and heard that they don't respect the patients like they should they need to think of them as their own relatives and then maybe they can get the treatment and help they deserve

Arthurina Gebhardt

Feb 2025

via Google ↗ · Report

Amazing place Totally reccommed!<br>Believe In Yourself and don't give up!

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Frequently Asked Questions

What types of care does The Highlands Gracious Retirement Living offer?

The Highlands Gracious Retirement Living offers Independent Living.

How much does The Highlands Gracious Retirement Living cost?

Published pricing at The Highlands Gracious Retirement Living starts around $3,595 per month. Final costs depend on care needs and apartment selection; contact the community for a detailed quote.

Where is The Highlands Gracious Retirement Living located?

The Highlands Gracious Retirement Living is located at 129 East Main St. in Westborough, Massachusetts.

What do families say about The Highlands Gracious Retirement Living?

The Highlands Gracious Retirement Living carries a 4.2 out of 5 rating from 24 Google reviews. Families describe The Highlands as a warm, well-kept independent living community where management and staff go out of their way to build relationships with residents, and where activities, transportation, and no buy-in fee make it an appealing value. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit The Highlands Gracious Retirement Living?

Submit the Request Information form on this page, or contact The Highlands Gracious Retirement Living directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Nearby Communities

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