Clayton Vogel
Mar 2025
Jenni takes wonderful care of my grandmother. If it were up to me i would give her a raise and a promotion on the spot. She definitely doesn’t get enough recognition.
The Heritage Assisted Living & Adult Day Care, LLC
854 Lettuce Ln4.6(28 ratings)· Las Cruces average: 4.3
1 / 6Quick Facts
- Owner involvement
- Owner personally manages day-to-day operations
- Adult day program
- Offers adult day care in addition to residential care
- Medical access
- Geriatric physician visited residents on-site
What Families Think
Families describe The Heritage as a small, owner-operated assisted living community in Las Cruces where the owner, Trevas, is closely involved in daily care. Most reviewers praise the compassionate, attentive staff and homelike atmosphere, especially during end-of-life care, though a few reports raise serious concerns about staffing, cleanliness, and billing.
The Good
- Owner personally involved in daily operations
- Staff frequently praised for compassionate end-of-life care
- Reviewers describe home-like, clean, and bright environment
- Food repeatedly called excellent by families and visitors
- Transportation arranged for doctor visits
- Adult day care option available alongside residential care
The Bad
- One report of bed bugs found in the facility
- One report of staff sleeping during graveyard shift, leading to falls
- One report of dispute over sale of a deceased resident's furniture
- One reviewer noted owner and staff seemed short-staffed
AI-generated from reviews and community data.
The Heritage Assisted Living & Adult Day Care, LLC is a senior living community in Las Cruces, New Mexico offering Assisted Living. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.6 out of 5 across 28 reviews.
About The Heritage Assisted Living & Adult Day Care, LLC
The Heritage Assisted Living & Adult Day Care is an assisted living facility in Las Cruces, New Mexico, operating multiple homes and offering both residential care and day services for seniors.
Families consistently praise the quality of staff care and attention. Residents and their loved ones describe staff members, including the owner Trevas, as genuinely compassionate and respectful, noting that caregivers remember residents' names and engage with them warmly throughout the day. The facility itself is described as clean, spacious, and well-lit, with home-like environments and home-cooked meals that families found notable. One family wrote, "the love and compassion that was shown to my father during the 14 months he lived here" shaped his final experiences profoundly. Several families mentioned the adult day program specifically, with participants becoming visibly more engaged and excited on attendance days.
Families also highlighted the facility's ability to provide personalized, quality care across varying care needs, including end-of-life support. The owner's involvement in day-to-day operations was mentioned as a defining characteristic that contributes to the welcoming atmosphere.
The Heritage holds a 4.6-star rating across 28 Google reviews, with all provided reviews rated 5 stars.
Types of Care at The Heritage Assisted Living & Adult Day Care, LLC
Assisted Living
Amenities
Room Amenities
- Emergency Call System
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
Need help deciding?
Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.
Help Me ChooseReviews of The Heritage Assisted Living & Adult Day Care, LLC
4.6overall · 28 ratings combined
4.6★ on Google (28)
Sean Lewis
Aug 2024
I am so thankful for the care my mom, Judith Pinkham, received at the Heritage House. This assisted living facility was so wonderful to my mom. The love, compassion and care that she received before passing away on 8/14 was more than I could have asked for. I specifically would like to thank Candy, Crystal, Valeria and Holly for the compassion and kindness shown to my mom. Everyone that works there I found to be helpful and professional. I highly recommend this facility!! -- Amy Lewis, Judy's daughter.
Mary Alberson
Mar 2024
My dad has lived at Heritage House for a year now. I highly recommend them. EVERYONE is so friendly and compassionate. My dad has received excellent care served with kindness and patience. The atmosphere is very homey as well. My thanks to all the staff!
Sherri Ploss
Feb 2024
My mother-in-law lived at the Heritage for the past 5 months. I cannot speak highly enough about the entire staff, everyone! I think one of the most meaningful things I noticed was the kindness and respect show to the residents by all staff: office staff, caregivers, medical staff, handyman, EVERYONE! They know the residents's names, and consistently speak to them when they pass. I highly recommend the facility.
Margaret Labbe'
Nov 2023
Thank you Trevas for you guidance however, our loved one did not make to your facility. She would have loved the grounds, how cheerful, light and bright plus the whole facility and staff.
Frequently Asked Questions
What types of care does The Heritage Assisted Living & Adult Day Care, LLC offer?
The Heritage Assisted Living & Adult Day Care, LLC offers Assisted Living.
Where is The Heritage Assisted Living & Adult Day Care, LLC located?
The Heritage Assisted Living & Adult Day Care, LLC is located at 854 Lettuce Ln in Las Cruces, New Mexico.
What do families say about The Heritage Assisted Living & Adult Day Care, LLC?
Families describe The Heritage as a small, owner-operated assisted living community in Las Cruces where the owner, Trevas, is closely involved in daily care. Most reviewers praise the compassionate, attentive staff and homelike atmosphere, especially during end-of-life care, though a few reports raise serious concerns about staffing, cleanliness, and billing.
How can families visit The Heritage Assisted Living & Adult Day Care, LLC?
Submit the Request Information form on this page to connect with The Heritage Assisted Living & Adult Day Care, LLC and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at The Heritage Assisted Living & Adult Day Care, LLC? Claim this listing to update photos, pricing, and details. It's free.
Nearby Communities
Other senior living options within 25 miles of Las Cruces.
La Posada Assisted Living
Las Cruces, New Mexico0.8 mi
4.4(13)
Assisted Living
CareCo - The Caregiving Company: Senior Home Care Las Cruces
Las Cruces, New Mexico1.7 mi
5(53)
Assisted LivingIndependent Living
Las Cruces Village Senior Living
Las Cruces, New Mexico1.7 mi
5(14)
Assisted LivingIndependent LivingSkilled Nursing / Long Term Care
The Aristocrat Assisted Living Center - Las Cruces
Las Cruces, New Mexico1.9 mi
4(13)
Assisted Living
St Genevieve Village
Las Cruces, New Mexico2.9 mi
4.2(17)
Independent Living
Solstice Senior Living at Las Cruces
Las Cruces, New Mexico3 mi
4.3(87)
Assisted LivingIndependent Living
Prefer to stay home?
Home care agencies serving Las Cruces bring help to the house: daily living, companionship, and respite for family caregivers.
