MyLivingChoice

The Fountains in Cartersville (assisted living)

925 Douthit Ferry Rd

4.5(28 ratings)· Cartersville average: 4.4

The Fountains in Cartersville (assisted living), photo 11 / 6

Quick Facts

Licensed capacity
75 residents

California CDSS

Ownership presence
Owners reported to be on-site regularly
Memory care availability
Has a dedicated memory care section on-site
Corporate structure
Part of the Navion Senior Living company

What Families Think

Reviewers overwhelmingly praise The Fountains in Cartersville for its clean, well-designed environment and staff who treat residents like family, with many highlighting stable leadership and hands-on ownership. Two detailed one-star reviews, however, describe serious lapses in responsiveness, staff professionalism, and communication with families after an incident, standing in sharp contrast to the many five-star accounts.

The Good

  • Staff described as kind, attentive, and genuinely caring
  • Facility consistently described as clean and odor-free
  • Residents can personalize rooms with own furniture and art
  • Leadership stability and visible owner presence on-site
  • Plentiful activities and engaged residents noted by visitors
  • Healthcare professionals who visit note strong organization and cleanliness

The Bad

  • One detailed report of slow response to call buttons and unmet care needs
  • One report of poor family communication after a resident's fall and hip fracture
  • One report of a rude, unprofessional front-desk interaction
  • One report that paid-for extra assistance was inconsistently provided

AI-generated from reviews and community data.

The Fountains in Cartersville (assisted living) is a senior living community in Cartersville, Georgia offering Assisted Living. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.5 out of 5 across 28 reviews.

About The Fountains in Cartersville (assisted living)

The Fountains in Cartersville is an assisted living community in Cartersville, Georgia, designed to support residents who need help with daily activities while maintaining independence and connection to their surroundings.

Families consistently praise the physical environment, described as clean, well-designed, and beautiful, and the opportunity to personalize rooms with residents' own belongings and art. The strongest theme across reviews is staff care and attention: families highlight specific team members by name and note that staff treat residents with dignity and genuine warmth rather than clinical distance. One family wrote, "the staff are consistently kind, attentive, and genuinely caring." Leadership stability and owner presence on-site emerge as meaningful differentiators for families evaluating the community. Activities and engagement are mentioned as plentiful, and the facility's cleanliness and organization are noted even by healthcare professionals who visit regularly.

The community holds a 4.5-star rating across 28 Google reviews. Two one-star reviews cite specific staff interactions as concerns, while the substantial majority of five-star reviews emphasize the transition experience, families describe choosing The Fountains after touring multiple communities and feeling confident in their decision, with residents themselves referring to the facility as home.

Types of Care at The Fountains in Cartersville (assisted living)

Assisted Living

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Salon / Barber
  • Security

Activities

  • Arts and Crafts
  • Birthday / Holiday Parties
  • Grocery Shopping and Errands
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of The Fountains in Cartersville (assisted living)

4.5overall · 28 ratings combined

4.5★ on Google (28)

Jimisha Florence

Jun 2026

via Google

The receptionist Kristie was so rude. She huge up the phone in everyone face that would call to learn about the services provided. She should be fired for being so unprofessional. How rude of her. It is not safe hear with her a part of staff please investigate.

Allen Rosai

Dec 2025

via Google

Our family has had a very positive experience with this assisted living community. The staff are consistently kind, attentive, and genuinely caring—they treat residents with dignity and respect, not just as patients but as people.

Santiauna piotter

Dec 2025

via Google

This facility is beautiful. They care about each and every one of their residents and treat them like family. The care staff is a amazing

Josh Owens

Dec 2025

via Google

Always a joy to visit the residents are always happy and the staff is amazing I wish I could give them a 10 star review

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Frequently Asked Questions

What types of care does The Fountains in Cartersville (assisted living) offer?

The Fountains in Cartersville (assisted living) offers Assisted Living.

Where is The Fountains in Cartersville (assisted living) located?

The Fountains in Cartersville (assisted living) is located at 925 Douthit Ferry Rd in Cartersville, Georgia.

What do families say about The Fountains in Cartersville (assisted living)?

Reviewers overwhelmingly praise The Fountains in Cartersville for its clean, well-designed environment and staff who treat residents like family, with many highlighting stable leadership and hands-on ownership. Two detailed one-star reviews, however, describe serious lapses in responsiveness, staff professionalism, and communication with families after an incident, standing in sharp contrast to the many five-star accounts.

How can families visit The Fountains in Cartersville (assisted living)?

Submit the Request Information form on this page to connect with The Fountains in Cartersville (assisted living) and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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