Noah and Misti
Jul 2026
Great building!
The Crossroads at Bon Air
9100 Bon Air Crossings Dr4.1(39 ratings)· Richmond average: 4.4
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1 / 6Quick Facts
- Care continuum
- Offers independent living through memory care on-site
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Google reviewers rate The Crossroads at Bon Air 4.1 out of 5 based on 38 ratings, though no individual review text was provided to detail specific experiences. The community's own description emphasizes personalized care and a full continuum of living options in Richmond, Virginia.
What reviewers praise
- Personalized, individualized care approach
- Spacious apartments preserving privacy and independence
- Dining built around personal preferences
- Indoor lounges and outdoor patios for socializing
- Transportation and organized excursions around Richmond
What reviewers flag
- No published pricing information available
- No detailed reviewer feedback provided to verify care quality
AI-generated from reviews and community data.
The Crossroads at Bon Air is a senior living community in Richmond, Virginia offering Assisted Living, Memory Care and Independent Living. Amenities include Outdoor Patio, Gathering / Activity Spaces and Social Activities. Families rate it 4.1 out of 5 across 39 reviews.
About The Crossroads at Bon Air
The Crossroads at Bon Air is a senior living community in Richmond, Virginia offering Independent Living, Assisted Living, and Memory Care options to allow residents to age in place with the appropriate level of care and support.
The community emphasizes personalized, individualized care delivered by an experienced professional staff. Residents receive assistance with daily activities while maintaining independence and privacy in spacious apartments. The staff is trained to support each resident's preferences and lifestyle choices.
Activities and engagement are central to daily life at The Crossroads at Bon Air. Residents participate in a variety of enriching activities and have access to dining options built around personal preferences. The community organizes excursions around Richmond and provides transportation services. Indoor lounges and outdoor patios offer spaces for relaxation and socializing.
Basic services include housekeeping, meal preparation, and transportation. The residences are designed as comfortable, quiet retreats with attention to creating a homey atmosphere. The community also facilitates hobby pursuits and encourages residents to try new activities as part of crafting the life they want.
Types of Care at The Crossroads at Bon Air
Assisted LivingIndependent LivingMemory Care
Amenities
Room Amenities
- Emergency Call System
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- Outdoor Patio
- Transportation Services
Activities
- Day Trips and Outings
- Social Activities
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Help Me ChooseReviews of The Crossroads at Bon Air
4.1overall · 39 ratings combined
4.1★ on Google (39)
Lauren Hughes
Feb 2026
My mother moved in 5 months ago and she has been so happy there. Every single staff member, from the person who welcomes you at the door, to the care staff, to the maintenance staff, has been so kind and helpful to my mom and our whole family. Executive leadership is responsive and helpful. They have a ton of activities available each day. The in-house physical therapy has been a game changer for my mom's mobility. I can tell that they take the health and happiness of every resident very seriously. We have been very happy with the decision to move in.
Elizabeth Corriveau
Oct 2025
We cannot even begin to express how phenomenal the Crossroads At Bon Air is as a community. If you are looking at options for your parents, look no further than CABA!.<br><br>My father was a resident in the memory care side and he received the utmost in care. Tony, Joyce, and their entire amazing team were professional, caring, kind, loving, and they provided such a peaceful environment for him and all memory care residents. We are so very fortunate that my mother now lives in this community, and she has experienced the same joy, love, welcoming environment, professionalism, and friendly attitude from the entire staff.<br><br>CABA is first class all the way!
Doug Briskman
Jul 2025
I cannot recommend the Crossraods at Bon Air enough. My father in-law spent his last days on memory care unit with exceptional care. From the top on down, the staff at Crossroads are friendly, compassionate, and respectful with a philosophy of kindness and support.
Contact Cordell Medical
Jun 2025
Our family can't say enough about the cleanliness and that staff at The Crossroads @ Bon air. We had a family member that was very difficult. I can't explain how patient the staff was with her. We used the hospice through this facility and they were absolutely AMAZING! The director Lynn Marchant was so friendly and understanding and helped us navigate this difficult time. We highly recommend this facility! Thank you! Tracy
Frequently Asked Questions
What types of care does The Crossroads at Bon Air offer?
The Crossroads at Bon Air offers Assisted Living, Independent Living and Memory Care.
How much does The Crossroads at Bon Air cost?
The Crossroads at Bon Air has not published its pricing. For context, communities in Richmond that publish rates start around $4,200 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.
Where is The Crossroads at Bon Air located?
The Crossroads at Bon Air is located at 9100 Bon Air Crossings Dr in Richmond, Virginia.
What do families say about The Crossroads at Bon Air?
The Crossroads at Bon Air carries a 4.1 out of 5 rating from 39 Google reviews. The community's own description emphasizes personalized care and a full continuum of living options in Richmond, Virginia. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How can families visit The Crossroads at Bon Air?
Submit the Request Information form on this page, or contact The Crossroads at Bon Air directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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