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HCA Virginia Healthcare at Home, photo 1

Quick Facts

Medicare quality
4.0 of 5 stars

Home Health Compare

Medicare certified
Since 2007

HCA Virginia Healthcare at Home is a senior living community in Richmond, Virginia offering Independent Living.

About HCA Virginia Healthcare at Home

HCA Virginia Healthcare at Home is a Medicare-certified home health agency serving clients in Richmond. Since 2007, it has provided skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services, and home health aide visits.

The agency holds a 4.0 out of 5 CMS quality star rating. As a proprietary provider, it delivers care in clients' homes rather than in a residential setting.

Types of Care at HCA Virginia Healthcare at Home

Home HealthIndependent Living

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By submitting, you're okay with us and HCA Virginia Healthcare at Home reaching out by phone, email or text.Always free for families. If you move in, the community you chose pays us a referral fee, never you; any nearby communities we suggest are chosen by your answers, never by what they pay us. Referral agreements are our only tie to the communities we list. If a community stops meeting our qualifications, for example its licence lapses or it stops accepting referrals, we stop suggesting it. How we work · FAQ

Medicare Quality of Care

HCA Virginia Healthcare at Home is a Medicare-certified home health agency (certified since 2007). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

4.0 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

3.0 / 5 patient survey rating

  • Would definitely recommend the agency75%US 79%
  • Rated their overall care 9 or 10 out of 1080%US 85%
  • Care was given in a professional way85%US 89%
  • The team communicated well86%US 86%
  • The team discussed medicines, pain and home safety74%US 82%

301 completed patient surveys, 20% response rate.

Hospital outcomes

  • Discharged to the community81%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)10%US 11%Same as

How patients did

  • Care started within 2 days of referral93%US 94%
  • Patients got better at walking or moving around92%US 83%
  • Patients got better at getting in and out of bed93%US 83%
  • Patients got better at bathing94%US 86%
  • Patients' breathing improved95%US 85%
  • Patients got better at taking medications correctly90%US 81%
  • Patients who had a fall with major injury (lower is better)1%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations91%US 61%

Service area

HCA Virginia Healthcare at Home reports serving 89 ZIP codes, including Richmond, Henrico, Midlothian, Chester, Chesterfield, Glen Allen, Mechanicsville, Petersburg, Amelia Court House, Ashland and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 497625. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does HCA Virginia Healthcare at Home offer?

HCA Virginia Healthcare at Home offers Home Health and Independent Living.

How much does HCA Virginia Healthcare at Home cost?

HCA Virginia Healthcare at Home has not published its pricing. For context, communities in Richmond that publish rates start around $4,200 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Where is HCA Virginia Healthcare at Home located?

HCA Virginia Healthcare at Home is located at 300 Arboretum Pl Ste 601 N in Richmond, Virginia.

Does Medicare cover care from HCA Virginia Healthcare at Home?

Yes. HCA Virginia Healthcare at Home is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.0 out of 5 stars.

Do I need a referral to use HCA Virginia Healthcare at Home?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit HCA Virginia Healthcare at Home?

Submit the Request Information form on this page, or contact HCA Virginia Healthcare at Home directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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