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The Covington

4510 Duraleigh Rd

2.6(22 ratings)

The Covington — photo 11 / 5

Quick Facts

Year opened
1985
Physician involvement
On-call doctors visit and update families directly
Rehab services
On-site rehab unit for balance and posture therapy

What Families Think

Reviews for The Covington are sharply mixed, with several families praising individual caregivers and the memory-care team while a larger number describe serious neglect, unsanitary conditions, and safety incidents. Communication from the front office and management is a recurring complaint, and the low overall ratings reflect a community where experiences vary widely from resident to resident.

The Good

  • Attentive on-call doctors who update families after visits
  • Rehab support for balance and posture issues
  • Some reviewers say staff treated residents like family
  • Handles residents with dementia-related wandering behaviors
  • Described by one reviewer as more affordable than alternatives

The Bad

  • Multiple reports of unclean conditions, including feces on surfaces
  • Several reviewers describe neglect such as residents left unbathed or unattended
  • Reports of unexplained bruising and suspected physical abuse
  • Multiple reports of poor communication and unreturned calls
  • One report of stolen belongings from a resident's room
  • One reviewer cites a state lawsuit and repeated NC DHHS investigations

AI-generated from reviews and community data.

About The Covington

Welcome to The Covington

Exceptional Senior Living

The Covington is a superior senior living community specializing in assisted living and memory care services in radiant Raleigh, North Carolina. Our welcoming community combines all of the comforts of home with the health and personal care support you deserve.

Our team of heroes is dedicated to providing a secure, warm and comfortable lifestyle here at The Covington. We take an individualized approach to service that allows us to provide the best care for each and every resident.

We will always go the extra mile for you. All of our outstanding services are offered at an affordable pricing model. We can’t wait to welcome you home. Reach out to us today at (919) 791-1981 to begin this next life chapter together.

Care Options

At The Covington, we take pride in offering the highest level of assisted living and memory care services. Our qualified caregivers ensure every member of our community feels cared for and secure. We are here for whatever you need to live you best life.

Our level of care at The Covington stands out from the rest thanks to our personalized approach. We understand the importance of each resident feeling understood, safe and comfortable. Our family at The Covington is here to celebrate every happy occasion and help get through every low together.

Assisted Living

Our outstanding team of providers offers personalized care to meet each resident’s needs, independence level and goals. Whether you are recently retired and looking for a worry-free lifestyle, or require a helping hand with daily tasks, we are always here for you. Our top-of-the-line level of senior living ensures an engaging and comfortable environment.

Memory Care

Our Memory Care Wing is carefully and thoughtfully designed for those with Alzheimer’s or other forms of dementia. We guarantee each resident feels respected and valued in our care. The Covington residents and staff of heroes are a tight-knit family, and we work tirelessly to make sure everyone lives their life to the fullest. At our community, the customized care that those with dementia or memory loss need is paired with our engaging activities and fulfilling programming. We guarantee a high sense of purpose for all.

The Covington is located at 4510 Duraleigh Road in vibrant Raleigh, North Carolina, also known as the “City of Oaks” for its numerous oak trees that line the beautiful streets of the city. Our community sets the standard in assisted living and memory care services.

We work around-the-clock to ensure every resident leads a life of fulfillment and purpose. Our caring team and valued residents are like one big family. You will always feel cared for and respected at The Covington.

Our thoughtful staff understands the importance of this journey, and we are here to walk with you every step of the way. You will always be our number one priority.

Types of Care

Assisted LivingAt-Home CareHome Health and HospiceMemory CareSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Private Rooms

Meals & Dining

  • Professional Chef

Community Amenities

  • 24-Hour Staff
  • Fitness Center
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Medical Staff
  • Outdoor Patio
  • Pet Friendly
  • Security
  • Transportation Services
  • Walking Paths

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews

2.6overall · 22 ratings combined

2.8★ on Google (19) · 1★ on Yelp (3) · Yelp page ↗

Sumayah Jones

Oct 2023

via Google

My grandmother was there December 10, 2019. She was on a memory unit was not taken care of my mom to come in and give her a bath. She had urine and poop walking around the hallways. Family had to supply soap and stuff that kept disappearing because she had a memory issue End up having a bad infection went to Rex Hospital dropped off was not called right away. No one was in the emergency room with her and then emergency room staff had to clean her up and she had to go to higher level of care. Due to the infection going to a higher level of care she end up demising it is so sad how they have to suffer.

Taliya Mone

Jan 2023

via Google

This place is horrible! Went to visit my uncle in memory care, seen a poor little lady with a purple eye and bruised arm. The workers on memory care walk around as if somebody owe them something. The ED is ghetto and not friendly at all, the rcc pretends as if she cares for the residents but she’s just as messy as the ED because I heard her talking about some employees! I’m diligently working with my aunt to have my uncle moved because this place needs to be shut down. It’s obvious they don’t care about the residents just the money. I heard a resident shouting because she didn’t get her money she was entitled to and that the lady that passes out the money wasn’t there. If you were thinking about bringing your loved one here….DONT!!!! I wouldn’t want my worst enemy here.

Molly Urquhart

Jun 2021

via Google

have called 5x in last month after learning an old friend has been living there for almost a year. Always leave a voice message at main contact #. No one has called back.

Sandra Leibler

Dec 2020

via Google

Honestly, this is not a luxury hotel. It's a nursing home. But they were seriously very good to my mother. Things were not always perfect, but she loved the staff there like family, and some of them loved her. This is much nicer than the places in Pittsburgh, where I live. I am happy my mother was there.

Allison Rouse

Jan 2020

via Google

The Covington is a wonderful community with the most caring and kind staff I’ve ever met. All of the staff make a point to learn and know resident’s individual needs making the resident’s stay more comfortable. One can feel secure in the level of car their family member will receive during their time at The Covington. Everyone goes above and beyond the call of duty to make sure the residents enjoy their home.

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Frequently Asked Questions

What types of care does The Covington offer?

The Covington offers Assisted Living, At-Home Care, Memory Care and Skilled Nursing / Long Term Care.

Is The Covington pet friendly?

Yes — The Covington lists pet-friendly accommodations among its amenities. Ask about any size or breed policies when you visit.

Where is The Covington located?

The Covington is located at 4510 Duraleigh Rd in Raleigh, North Carolina.

What do families say about The Covington?

Reviews for The Covington are sharply mixed, with several families praising individual caregivers and the memory-care team while a larger number describe serious neglect, unsanitary conditions, and safety incidents. Communication from the front office and management is a recurring complaint, and the low overall ratings reflect a community where experiences vary widely from resident to resident.

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