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The Chateau at Gardnerville

1565 Virginia Ranch Rd

4.3(37 ratings)

Part of Pegasus Senior Living · 47 communities · 4.4★ average

The Chateau at Gardnerville — photo 11 / 6

Quick Facts

Nearby hospital
Located near Carson Valley Medical Center
Memory care setup
Secure, dementia-specific memory care neighborhood on-site
Local recognition
Repeatedly voted Best of Carson Valley

What Families Think

Most families describe The Chateau at Gardnerville as a warm, well-run community with attentive staff, especially praising a team member named Jessica for handling transitions and increases in care smoothly. A few reviewers, however, report serious lapses in monitoring, hygiene, and communication, particularly around memory care and end-of-life situations.

The Good

  • Staff frequently praised as warm, attentive, and responsive
  • Smooth transitions between care levels as needs change
  • Specialized dementia support team noted for patience and dedication
  • Food quality and variety highly rated by many families
  • Clean, modern, well-maintained building with mountain views
  • Strong family communication reported by several reviewers

The Bad

  • One report of memory care staff delaying notice of a resident not eating/drinking and unreported falls
  • One report of hygiene neglect, repeated falls, and no hot water during a short stay
  • One report of a missed medication delivery and long meal delays
  • One account of visitation being restricted during hospice care without family consent

AI-generated from reviews and community data.

About The Chateau at Gardnerville

The Chateau at Gardnerville is an assisted living and memory care community in Gardnerville, Nevada, serving seniors from Douglas County and surrounding areas. The community provides individualized support tailored to each resident's lifestyle, allowing older adults to maintain independence with 24-hour assistance readily available.

Assisted living residents receive personalized care services including medication reminders, personal care, hygiene assistance, and daily meals. Residents benefit from a calendar of social activities and programs designed to keep them engaged, including fitness and wellness exercises, social hours, brain games, and visits from guest musicians, performers, entertainers, and authors. The community emphasizes helping seniors stay connected to new friends and pursue new hobbies.

The Chateau also operates Connections, a memory care program specifically designed for seniors living with dementia and Alzheimer's disease. This program provides a secure environment where residents experiencing memory loss can live at their own pace while receiving specialized support from memory care specialists. The program recognizes that seniors with dementia need both healthcare and emotional support from staff trained to listen and understand their needs.

The community is located a short distance from Carson Valley Medical Center and welcomes residents to bring favorite furniture and heirlooms to personalize their living spaces. The on-site chef prepares daily meals with a focus on nutritious and comforting dining options. Residents enjoy activities such as bingo, happy hour, and time on the front porch while benefiting from the support of a dedicated team committed to enhancing their quality of life.

Types of Care

Assisted LivingIndependent Living

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Reviews

4.3overall · 37 ratings combined

4.3★ on Google (37)

Sophie Petri

May 2026

via Google

The Chateau at Gardnerville has been our preferred facility and has consistently exceeded expectations. Their communication is excellent — the staff keeps families informed and is always responsive, professional, and compassionate. The level of care they provide is truly wonderful, and it’s clear they genuinely care about the well-being and comfort of their residents. Knowing loved ones are in such capable and caring hands brings a lot of peace of mind. I would highly recommend The Chateau to anyone looking for quality care and a supportive environment.

Darla Brown

Feb 2026

via Google

When it was time for my Mom to move into Assisted Living, we looked around before selecting the Chateau. She didn't expect to like living outside her "forever home" but she soon expressed her love for the place, the staff, and the residents who became her friends. The offered parties, outings, and events supported her in independence until she needed more help. Then, the team ramped up services when that time arrived. The Chateau consistently wins the Best of Carson Valley for a reason!

Jim Lamb

Feb 2026

via Google

My father was a resident in memory care at The Chateau at Gardnerville for one year. I couldn't have asked for a more supportive and compassionate environment. The Connections memory care team showed obvious dedication and ceaseless patience, ensuring he lived an engaged and affirming lifestyle right through his final days. Their commitment to resident comfort and family support is truly first-class. I am forever grateful for the kindness and integrity they showed my father and me during such a difficult time.<br><br>Jim Lamb Jr.

MrSk7500

Oct 2025

via Google

The service and staff at the Chateau are top shelf all the way. As we get older our needs change and the people at the Chateau are experts at filling those needs. And while everyone there does their best, Jessica Maidlow has always gone above and beyond to make my moms transition into assisted living as smooth and dignified as possible. Thank you Jessica and everyone at the Chateau that makes my mom’s life the adventure she wants and needs.

Stephanie Rodgers

Aug 2025

via Google

Jessica M and the entire staff have been wonderful helping my sister-in-adjust to her new surroundings.

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Frequently Asked Questions

What types of care does The Chateau at Gardnerville offer?

The Chateau at Gardnerville offers Assisted Living and Independent Living.

Where is The Chateau at Gardnerville located?

The Chateau at Gardnerville is located at 1565 Virginia Ranch Rd in Gardnerville, Nevada.

What do families say about The Chateau at Gardnerville?

Most families describe The Chateau at Gardnerville as a warm, well-run community with attentive staff, especially praising a team member named Jessica for handling transitions and increases in care smoothly. A few reviewers, however, report serious lapses in monitoring, hygiene, and communication, particularly around memory care and end-of-life situations.

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