Annie
May 2026
My brother is there and he's been there for years and it's sad that the employees don't do anything at all for him!! Administration should be deeply involved!!!
Roanoke River Rehabilitation & Nursing Center
119 Gatling Street1(9 ratings)· Williamston average: 2.1
1 / 5Quick Facts
- Total units
- 154
- Medicare rating
- 2 of 5
- Ownership
- For profit, Corporation
- Certified beds
- 154
- Inspections
- View history (64 citations)
CMS Care Compare
What Families Think
Reviewers describe this skilled nursing and rehabilitation center in overwhelmingly negative terms, citing neglect, missing medications, theft of belongings, and inadequate therapy and hygiene care. The community holds a 1 out of 5 rating from 9 Google reviews, with multiple reports raising serious safety and care concerns.
The Good
- Some reviewers say individual staff members genuinely care
The Bad
- Multiple reports of neglect and unsanitary conditions
- One report of medication not given as required
- Reports of missing belongings and alleged theft from residents
- One report of passive-only therapy with no real rehab
- Reports of bed sores and slow call-bell response times
AI-generated from reviews and community data.
Roanoke River Rehabilitation & Nursing Center is a senior living community in Williamston, North Carolina offering Skilled Nursing / Long Term Care. Amenities include Emergency Call System, Wheelchair Accessible and 24-Hour Staff. Families rate it 1.0 out of 5 across 9 reviews.
About Roanoke River Rehabilitation & Nursing Center
Roanoke River Rehabilitation & Nursing Center is a skilled nursing / long term care community in Williamston, North Carolina. The community is licensed for up to 154 residents.
Families rate Roanoke River Rehabilitation & Nursing Center 1 out of 5 based on 9 Google reviews.
Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.
Types of Care at Roanoke River Rehabilitation & Nursing Center
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Wheelchair Accessible
Community Amenities
- 24-Hour Staff
- Medication Management
- On-Site Nurse (RN)
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Help Me ChooseReviews of Roanoke River Rehabilitation & Nursing Center
1overall · 9 ratings combined
1★ on Google (9)
Deborah Raeford
Apr 2026
The staff is horrible there is no compassion for any of the patients,, went to visit my mom she had been in her pull up since the night before and it was 11 am and her bed sores are getting worse!! Mom would ring her bell when we’re on the phone and it’s more than an hour for them to respond!!!
D. Roberson
Oct 2025
It's very hurtful to say because I truly believe many employees do care about their profession and many are from Martin County NC. This place has some serious Integrity issues. This will be the second time I have trusted a family to stay at this facility for short term Rehabilitation and their belongs come up missing. Three credit cards, a debit card, NC drivers license, phone cover removed from her phone all missing. Yes I will agree with the staff that my mother maybe have been confused while staying at that facility but a person that could barely feed herself at the time ,how could they remove a snapped cell phone cover that she had her granddaughter install. Most cell phone covers are hard enough the install and to remove. All her important cash cards, and NC drivers license missing. Cards that had no value were all left in her wallet. Even if she did remove those items they should have been in the room. She barely left the room and had a room alone. Cards, and phone cover were never found. The system is already taking all of the patient's funds for being there at the facility except for a few dollars each month. The stay shouldn't be free I will agree then the patients still have employees at the facility stealing their belongings. Please watch out for your family members that are in these communities facilities. Take pictures of what they have and don't let them fall victim to those thieves that prey on the sick. Facility Leadership please govern yourselves accordingly. Dear God please remove all employees that are preying on the sick for their own benefits and pleasure. AMEN
Shaina Billings
Dec 2024
This place should remove the "rehabilitation" from its name as apparently there is no such thing in this joke of a facility. I am a PTA with over 14 years in skilled care so I know for a FACT that moving a person's legs PASSIVELY and NEVER getting them out of bed is NOT therapy and billing insurance for this is fraud. I had a loved one in this place unfortunately and they were neglected severely and their condition worsened. Placing a try of food in front of someone but not trying to assist them? Never getting them out of bed? Not providing pain management? Just letting them lay there day after day? This place needs to be shut down. I wouldn't put a dog in this facility and the joke of a staff should find new careers because either they are not good people and do not care about others and the job they are paid to do or they are genuinely stupid. Either way it is my sincere hope that this place will get shut down and that people will read these reviews and NOT put ANYONE here. Research them. They have had to do a name change not very long ago. It's what nursing facilities like this have to do when their care is so poor and they get in trouble with state so much they have to change their name to try and redeem themselves but it is still a crap facility without proper care. This place is a disgrace to healthcare.
monique ebron
May 2022
If you care anything about your loved one, you will find another care facility. The unprofessionalism and unsanitary conditions are deplorable. My mother-in law, who has dementia and mild seizures, was staying at this facility and was treated less than human. Her conditions worsened at this facility as it is believed that she did not receive her medication as required. Due to staffing shortages and lack of compassion, this place is a lawsuit waiting to happen. My mother- in-law is now in a facility where she is getting great care from staff who are competent and cares. I will be filing a formal complaint with DHSR. Eventually, their negligence will lead to a tragic event. Please do not use this facility.
Government Inspection History
7 inspection visits in the last three years, 64 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Jan 7, 2026Health Complaint2 citations
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 27, 2026
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 27, 2026
Jul 3, 2025Health ComplaintHealth Standard6 citations
Establish an Emergency Preparedness Program (EP).
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 19, 2025
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 19, 2025
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 19, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 19, 2025
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 19, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 19, 2025
Nov 7, 2024Health Complaint3 citations
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 24, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 24, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 4, 2024
Mar 13, 2024Fire Safety StandardHealth ComplaintHealth Standard25 citations
Ensure that residents are free from significant medication errors.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Apr 12, 2024
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Apr 12, 2024
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 12, 2024
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 12, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 12, 2024
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 12, 2024
Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 12, 2024
Observe each nurse aide's job performance and give regular training.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 12, 2024
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 12, 2024
Employ staff that are licensed, certified, or registered in accordance with state laws.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 12, 2024
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 12, 2024
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 12, 2024
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 24, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 12, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 24, 2024
Install an approved automatic sprinkler system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 24, 2024
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 24, 2024
Use approved construction type or materials.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 24, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 12, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 12, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 12, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 12, 2024
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 24, 2024
Post nurse staffing information every day.
Severity C of L: potential for minimal harm, widespreadCorrected Apr 12, 2024
Assure that each resident’s assessment is updated at least once every 3 months.
Severity B of L: potential for minimal harm, patternCorrected Apr 12, 2024
Sep 7, 2023Health Complaint1 citation
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity B of L: potential for minimal harm, patternFound during a complaint inspectionCorrected Oct 6, 2023
Nov 18, 2022Fire Safety StandardHealth Standard26 citations
Establish an Emergency Preparedness Program (EP).
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 30, 2022
The resident has the right to receive notices in a format and a language he or she understands.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 21, 2022
Ensure residents have reasonable access to and privacy in their use of communication methods.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 21, 2022
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 30, 2022
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 30, 2022
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 19, 2022
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 30, 2022
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 16, 2022
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 19, 2022
Have properly installed electrical wiring and gas equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 17, 2023
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 17, 2023
Have generator or other power source capable of supplying service within 10 seconds.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 17, 2023
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 30, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 12, 2022
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 20, 2022
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 16, 2022
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 30, 2022
Allow residents to self-administer drugs if determined clinically appropriate.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 21, 2022
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 21, 2022
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 23, 2022
Meet other general requirements.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 17, 2023
Satisfy building requirements after a repair, renovation, modification, or change of user/occupancy.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 17, 2023
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 17, 2023
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 17, 2023
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Severity C of L: potential for minimal harm, widespreadCorrected Dec 21, 2022
Honor the resident's right to manage his or her financial affairs.
Severity B of L: potential for minimal harm, patternCorrected Dec 21, 2022
Jun 10, 2021Fire Safety Standard1 citation
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 16, 2021
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Roanoke River Rehabilitation & Nursing Center offer?
Roanoke River Rehabilitation & Nursing Center offers Skilled Nursing / Long Term Care.
Where is Roanoke River Rehabilitation & Nursing Center located?
Roanoke River Rehabilitation & Nursing Center is located at 119 Gatling Street in Williamston, North Carolina.
What do families say about Roanoke River Rehabilitation & Nursing Center?
Reviewers describe this skilled nursing and rehabilitation center in overwhelmingly negative terms, citing neglect, missing medications, theft of belongings, and inadequate therapy and hygiene care. The community holds a 1 out of 5 rating from 9 Google reviews, with multiple reports raising serious safety and care concerns.
How did Roanoke River Rehabilitation & Nursing Center do on recent health and safety inspections?
Roanoke River Rehabilitation & Nursing Center had 7 government inspection visits in the last three years, with 64 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Roanoke River Rehabilitation & Nursing Center?
Submit the Request Information form on this page to connect with Roanoke River Rehabilitation & Nursing Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Roanoke River Rehabilitation & Nursing Center? Claim this listing to update photos, pricing, and details. It's free.
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