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Windsor Rehabilitation And Healthcare Center

1306 South King Street

4.3(72 ratings)· Windsor average: 4.3

Windsor Rehabilitation And Healthcare Center, photo 11 / 6

Quick Facts

Total units
82
Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
82
Campus size
6.7-acre campus
Building size
28,342-square-foot facility
Network affiliation
Part of YAD Healthcare network

What Families Think

Windsor Rehabilitation and Healthcare Center is a skilled nursing facility in Windsor, North Carolina, with a 4.2 Google rating from 71 reviews, though no written reviews were provided for direct family feedback.

The Good

  • 24/7 skilled nursing staff on-site
  • Individualized care for physical, mental, social well-being
  • Long history serving the community since 1990
  • 4.2 Google rating from 71 reviewers

The Bad

  • No published pricing information available
  • No written reviews provided to verify care experiences
  • No amenities listed for the facility

AI-generated from reviews and community data.

Windsor Rehabilitation And Healthcare Center is a senior living community in Windsor, North Carolina offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.3 out of 5 across 72 reviews.

About Windsor Rehabilitation And Healthcare Center

Windsor Rehabilitation and Healthcare Center is a skilled nursing facility in Windsor, North Carolina, offering comprehensive nursing and therapeutic services. Set on 6.7 acres, the 28,342-square-foot center accommodates 82 residents and has been serving the community since 1990.

The facility prioritizes individualized care tailored to each resident's physical, mental, and social well-being. Skilled nursing staff are available 24/7 to provide personalized care, with a focus on supporting recovery from illness or injury through a welcoming and nurturing environment.

As a member of YAD Healthcare, the center emphasizes exceptional nursing care combined with therapeutic services and enriching activities to support residents' holistic well-being. The facility is dedicated to helping each individual thrive during their rehabilitation and long-term care stay.

Types of Care at Windsor Rehabilitation And Healthcare Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Windsor Rehabilitation And Healthcare Center

4.3overall · 72 ratings combined

4.3★ on Google (72)

Antonio Alexander

Apr 2026

via Google

Facility is really making a turnaround in the past few months and is clean with a pleasant smell upon entering. The turnaround starts with the administrator who is very caring and compassionate. The director of nursing genuinely seems to care about each resident. The new unit manager is extremely involved with patients and family members. The new assistant director of nursing is very kind and courteous. The nurses are there to answer any and all (of our many!) questions. The CNAs take time with each patient and show a level of caring that is rare nowadays in healthcare. The team at Windsor seems to be evolving for the better and I’m so thankful to have them in our family’s corner. Deciding to find a rehab or long-term placement is a difficult decision for each family and the admission director is such a pleasure to work with as well. If you are deciding between long-term or rehab locations for your loved one then look no further! You’ve found it! Thank you Windsor health and rehab for your awesome facility and kindness!

Nicole Pierce

Apr 2026

via Google

This building had come a long way. Windsor Rehabilitation & Healthcare Center has a compassionate and truly dedicated team that really cares about their residents. The staff works hard to create a supportive and positive environment, and it shows in the care they provide for the residents. The residents look happy and well taken care of ❤️ The new administrator, Pam Harvey is awesome. She works closely with the nursing department and is very supportive and attentive to both staff and residents. Her leadership and willingness to go the extra mile really makes a difference. ❤️

1qcange

Apr 2026

via Google

The staff is friendly and the residents are loved and look well taken care of. The atmosphere of love, teamwork and leadership was unbelievable. It smelled and was clean! I am glad my family member is well taken care of. We made a great choice!

Brittany Harvey

Apr 2026

via Google

The staff is AMAZING!! Very nice and polite , very warm greeting as you enter. The administrator is very easy to talk to and stays on top of things. If you know someone that needs a facility that feels at home, Windsor Rehab is definitely the place .

Aracelis Dominique

Apr 2026

via Google

I had a really good experience at this center. Everyone there is super friendly and makes you feel comfortable right away. The front desk is easy to work with, and scheduling appointments was never a hassle. This staff really know what they’re doing and actually take the time to listen to you. They explain everything in a way that makes sense and push you just enough to help you improve without overdoing it. You can tell they genuinely care about your progress. The place is always clean and has everything you need for your sessions. Honestly, it made a big difference in my health , and I started seeing improvement pretty quickly. I’d definitely recommend this place to anyone who needs physical therapy and wants a supportive, laid-back environment.

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Government Inspection History

10 inspection visits in the last three years, 66 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jan 13, 2026Health ComplaintHealth Standard13 citations
  • Develop and maintain an Emergency Preparedness Program (EP).

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 3, 2026

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 4, 2026

  • Ensure that residents are free from significant medication errors.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 4, 2026

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 4, 2026

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 2, 2026

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 4, 2026

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 2, 2026

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 2, 2026

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 4, 2026

  • Ensure that residents are fully informed and understand their health status, care and treatments.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 3, 2026

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 2, 2026

  • Protect each resident from the wrongful use of the resident's belongings or money.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 2, 2026

  • Ensure residents have reasonable access to and privacy in their use of communication methods.

    Severity C of L: potential for minimal harm, widespreadFound during a complaint inspectionCorrected Feb 2, 2026

Nov 14, 2025Health Complaint2 citations
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 20, 2025

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 20, 2025

May 28, 2025Health Complaint5 citations
  • Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Jun 13, 2025

  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Jun 13, 2025

  • Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jun 13, 2025

  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 13, 2025

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 13, 2025

May 6, 2025Health Complaint2 citations
  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected May 28, 2025

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected May 28, 2025

Apr 10, 2025Health Complaint1 citation
  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 24, 2025

Nov 26, 2024Health Complaint2 citations
  • Ensure that residents are free from significant medication errors.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Nov 14, 2024

  • Provide timely, quality laboratory services/tests to meet the needs of residents.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Nov 14, 2024

Oct 15, 2024Fire Safety StandardHealth ComplaintHealth Standard15 citations
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Nov 14, 2024

  • Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 14, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 14, 2024

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 14, 2024

  • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 14, 2024

  • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 14, 2024

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 14, 2024

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 14, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 14, 2024

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 14, 2024

  • Provide medically-related social services to help each resident achieve the highest possible quality of life.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 14, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 14, 2024

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 14, 2024

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 26, 2024

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 26, 2024

Aug 6, 2024Health Complaint1 citation
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity B of L: potential for minimal harm, patternFound during a complaint inspectionCorrected Aug 16, 2024

Aug 10, 2023Fire Safety StandardHealth ComplaintHealth Standard18 citations
  • Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 30, 2023

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 30, 2023

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 30, 2023

  • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 30, 2023

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 30, 2023

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 30, 2023

  • Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2023

  • Provide medically-related social services to help each resident achieve the highest possible quality of life.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2023

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 30, 2023

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2023

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 30, 2023

  • Satisfy building requirements after a repair, renovation, modification, or change of user/occupancy.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 6, 2023

  • Have properly installed electrical wiring and gas equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 6, 2023

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 6, 2023

  • Have proper medical gas storage and administration areas.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 6, 2023

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 30, 2023

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2023

  • Post nurse staffing information every day.

    Severity C of L: potential for minimal harm, widespreadCorrected Aug 30, 2023

May 19, 2022Fire Safety Standard7 citations
  • Install corridor and hallway doors that block smoke.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 31, 2022

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 31, 2022

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 31, 2022

  • Use approved construction type or materials.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 31, 2022

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 31, 2022

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 31, 2022

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 31, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Windsor Rehabilitation And Healthcare Center offer?

Windsor Rehabilitation And Healthcare Center offers Skilled Nursing / Long Term Care.

Where is Windsor Rehabilitation And Healthcare Center located?

Windsor Rehabilitation And Healthcare Center is located at 1306 South King Street in Windsor, North Carolina.

What do families say about Windsor Rehabilitation And Healthcare Center?

Windsor Rehabilitation and Healthcare Center is a skilled nursing facility in Windsor, North Carolina, with a 4.2 Google rating from 71 reviews, though no written reviews were provided for direct family feedback.

How did Windsor Rehabilitation And Healthcare Center do on recent health and safety inspections?

Windsor Rehabilitation And Healthcare Center had 10 government inspection visits in the last three years, with 66 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Windsor Rehabilitation And Healthcare Center?

Submit the Request Information form on this page to connect with Windsor Rehabilitation And Healthcare Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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