MyLivingChoice

The Caring Connection

3550 Freemansburg Ave

5(21 ratings)· Bethlehem average: 4.1

The Caring Connection — photo 11 / 5

Quick Facts

Ownership
Locally-owned agency, not a franchise
Specialized service
Post-hospitalization care to prevent re-hospitalization
Hospice coordination
Coordinates end-of-life care with hospice teams
Care availability
Around-the-clock home care supervision offered

What Families Think

Families describe The Caring Connection as a compassionate, responsive home care agency that has supported their loved ones through 24-hour care, post-hospital transitions, and end-of-life needs. Reviewers repeatedly mention strong communication from staff and the owner, and several have used the agency for multiple years without complaint.

The Good

  • Reviewers call staff compassionate and attentive
  • Owner Jonathon praised for quick responsiveness
  • Families report regular updates on care issues
  • Long-term relationships, some spanning 5 years
  • Helped prevent re-hospitalization after hospital stays
  • Perfect 5.0 rating across 21 Google reviews

The Bad

  • No published pricing information available

AI-generated from reviews and community data.

About The Caring Connection

The Caring Connection is an in-home care provider serving Bethlehem, Pennsylvania and the surrounding Lehigh Valley. As a locally-owned agency with over 30 years of experience, the company provides personalized senior care services that allow clients to remain in their own homes while receiving professional support.

The agency offers a range of care services including meal preparation tailored to dietary needs, assistance with bathing and dressing, medication reminders, and around-the-clock home care supervision. The Caring Connection also provides specialized post-hospitalization care to help prevent re-hospitalization, end-of-life support coordinated with medical hospice teams, and memory care services including structured activities and gentle reminders for those with memory loss.

The Caring Connection serves the Bethlehem community and extends throughout the Lehigh Valley, from the historic downtown district to Bethlehem Township and Hanover. The agency coordinates closely with medical teams to ensure safe transitions for seniors returning home from hospitals or rehabilitation facilities, providing seamless continuity of care from day one.

Types of Care

Home Health and Hospice

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Reviews

5overall · 21 ratings combined

5★ on Google (21)

componovo3068 Componovo Family

Mar 2026

via Google

We truly appreciate the compassionate care that caring connection provides to our Nonna. They are thorough, friendly and operate in the best interest of the client. 5*****

Holly Snyder

Feb 2026

via Google

Our family was very Happy with Caring Connection's services. They provided thorough, compassionate care. They always went above and beyond.

Sharon Thompson

Feb 2026

via Google

The Caring Connection staff is so good with my family member who currently needs 24hr care. They are always attentive to her, and we get regular interactions and updates on any issues that arise. Jonathon has always been very responsive to our requests throughout the 5 years we have been using their services. We feel very lucky to have found Caring Connections when we needed the extra help. They take great care of our family member and also take care of things around her house. Couldn't find a better group to work with.

Ellen Reichling

Jul 2025

via Google

Caring Connection has been part of my family's life for the past 2 years. The service they provide is outstanding and professional. The aides took very good care of both my parents and showed much compassion. I knew when they were there, I had no worries, especially while my parents lived in assistant living. They were my eyes and ears, and if it wasn't for them at times, I would never have known whether my parent was ill and needed more assistance. These ladies were always on top of things and always kept in contact with me. I would highly recommend Caring Connection for you loved ones. Thank you Caring Connection for all you have done. Mom and Dad are now at peace and once again united forever!

Mary Ann McConnell

Apr 2020

via Google

I chose the Caring Connection after a stellar recommendation by a local hospital social worker when my father was hospitalized. Their staff is extremely trust worthy and dedicated to their patients. Plus it is evident that they truly care for the people in their care. They are not a franchised company either which is a plus and the owner has been involved in the local healthcare community for 35+ years. Initially I was concerned living 500 miles from my parents in Bethlehem but never had an issue, as I had complete trust in the care, professionalism and prompt responsiveness that was demonstrated by the Caring Connection staff. Therefore I highly recommend this compassionate and caring team!!!

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