Patricia K
Jun 2026
I can't say enough about this community! It's beautiful, smells amazing, and they care. From the front desk and sales to the care and kitchen staff, great group of people.
The Auberge at Plano
3690 Mapleshade Lane
4.5(60 ratings)
1 / 5Quick Facts
- Total units
- 90
- Building layout
- Single-floor design for easier resident navigation
- Outdoor access
- Secure courtyards for safe outdoor time
What Families Think
Families describe The Auberge at Plano as a compassionate, well-staffed memory care community with a clean, thoughtfully designed building. Most reviewers highlight consistent, caring staff and strong communication, though one detailed account raised concerns about weekend care lapses.
The Good
- Staff described as compassionate and consistent
- Single-floor layout designed for memory care safety
- Building kept clean and well-maintained
- Nurse and med tech praised by name for teamwork
- Hospice worker recommends it based on family feedback
The Bad
- One report of resident left in same clothes for days
- One report of unresolved complaints about weekend staffing
AI-generated from reviews and community data.
About The Auberge at Plano
The Auberge at Plano is a memory care community in Plano, Texas, providing specialized care for individuals living with Alzheimer's and dementia. The community is designed to create a home-like environment where residents receive compassionate support from a highly trained team that takes time to know each resident personally and build individualized care plans.
The community offers 24/7 trained staff support, medication management, therapy programs, and lifelong learning opportunities. Residents benefit from engaging activities, enriching programs that encourage connection and growth, and maintenance-free living within a secure, welcoming atmosphere.
Amenities and features include secure courtyards, chef-prepared meals, art and music therapy, and apartments equipped with Nobi Safety Lights that provide 24/7 fall detection. These design elements work together to enhance daily living and support residents' dignity and sense of purpose.
Types of Care
Assisted Living
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Help Me ChooseReviews
4.5overall · 60 ratings combined
4.5★ on Google (60)
Vernon | Homage Hospice
Jun 2026
I and my hospice team are impressed with the level of services and care provided by the care staff. The facility is well maintained and clean, and the leadership team has an open door policy and ready to address any concerns.
zach crump
Jun 2026
The auberge is a beautiful facility! Sasha, the nurse, is absolutely wonderful! They bring very special events to their residents! Everything from billiard parties to golf! Dance parties and live music! This is truly a one of a kind facility!
Ruth Wilson
Jun 2026
Auberge at Plano is a wonderful memory care community with a caring and dedicated team. The staff are compassionate, attentive, and always treat residents with dignity and respect.<br>A special shout out to Gladys, whose kindness, patience, and genuine love for the residents truly stand out. She goes above and beyond to make residents feel safe, comfortable, and valued every day.<br>The quality of care and support provided here is exceptional. I highly recommend Auberge at Plano to any family looking for excellent memory care services.
Edewor Joshua
Jun 2026
Auberge at Plano is a great memory care community. The staff are caring, friendly, and truly dedicated to the residents' well-being.<br>Gladys is especially wonderful—she is compassionate, patient, and always goes the extra mile to make residents feel comfortable, safe, and loved.<br>I highly recommend Auberge at Plano for the excellent care and support they provide every day.
Frequently Asked Questions
What types of care does The Auberge at Plano offer?
The Auberge at Plano offers Assisted Living.
Where is The Auberge at Plano located?
The Auberge at Plano is located at 3690 Mapleshade Lane in Plano, Texas.
What do families say about The Auberge at Plano?
Families describe The Auberge at Plano as a compassionate, well-staffed memory care community with a clean, thoughtfully designed building. Most reviewers highlight consistent, caring staff and strong communication, though one detailed account raised concerns about weekend care lapses.
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