MyLivingChoice

The Auberge at Lake Zurich

555 America Ct

4.6(41 ratings)· Lake Zurich average: 4.4

The Auberge at Lake Zurich — photo 11 / 6

Quick Facts

Licensed capacity
16 residents

California CDSS

Care model
Memory care community focused solely on dementia support
Layout
Four separate cottages for smaller group living
Safety tech
Smart lighting installed to monitor resident safety
Stay options
Short-term respite stays available for urgent placement

What Families Think

The Auberge at Lake Zurich is a memory care community organized into small cottage-style households, and most reviewers describe warm, family-like care from long-tenured staff. However, a handful of detailed reports describe serious lapses in staffing and hygiene care that families should weigh carefully alongside the many positive experiences.

The Good

  • Staff repeatedly described as warm and family-like
  • Cottage-style layout allows more personalized attention
  • Clean, well-maintained, recently renovated spaces
  • Smooth transitions and responsive communication for new residents
  • Praised end-of-life and long-term dementia care
  • Fresh, restaurant-style dining reported by families

The Bad

  • Multiple reports of understaffing and missed showers or care
  • One report of bed sores and diaper rash from neglect
  • One report of medication errors and wrong doses given
  • One report citing frequent management turnover and no on-site nurse

AI-generated from reviews and community data.

The Auberge at Lake Zurich is a senior living community in Lake Zurich, Illinois offering Assisted Living, Memory Care and Independent Living. Families rate it 4.6 out of 5 across 41 reviews.

About The Auberge at Lake Zurich

The Auberge at Lake Zurich is a memory care community in Lake Zurich, Illinois, specializing in compassionate support for individuals living with Alzheimer's disease and other forms of dementia. Located in the heart of Lake County near Deer Park, the community provides families with dedicated dementia care and support.

The community is designed around connection and respect for every individual, embracing the diversity of residents and team members. Common areas include family-style dining spaces, cozy gathering areas, outdoor gardens, and a welcoming gazebo that create opportunities for residents to connect with one another and with visiting loved ones.

Residents participate in a variety of programs and activities, including complimentary happy hours, hobby clubs, and designated spaces for relaxation and socializing. The community emphasizes personalized care and meaningful activities tailored to honor each resident's dignity and independence.

Safety is a priority at The Auberge at Lake Zurich, with the addition of Nobi Smart Lights to support resident well-being. The community serves families searching for dementia care and Alzheimer's care options in Lake Zurich and nearby areas including Deer Park and Kildeer.

Types of Care at The Auberge at Lake Zurich

Assisted LivingIndependent LivingMemory Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Meals & Dining

  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • Outdoor Patio
  • Security

Activities

  • Arts and Crafts
  • Birthday / Holiday Parties
  • Religious Services
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of The Auberge at Lake Zurich

4.6overall · 41 ratings combined

4.6★ on Google (41)

Lesly Brock

May 2026

via Google

From the moment I walked through the doors, I could feel the warmth and compassion that fills this beautiful memory care community. The environment felt peaceful, welcoming, and truly like home. Every staff member I encountered was kind, attentive, and genuinely caring, taking the time to greet residents with patience, dignity, and love. Remodel that they have done looks amazing. The floors the bathrooms, then common areas everything.<br><br>What stood out most during my tour was how happy and comfortable the residents appeared. The community itself is beautifully maintained, cozy, and thoughtfully designed to create a calming atmosphere for both residents and families. You can truly tell that the people here are passionate about what they do and committed to providing not just care, but meaningful connection and support.<br><br>Choosing memory care for a loved one is never easy, but touring this community brought a sense of comfort and reassurance. It is clear this is a place where residents are treated like family, and where compassion is at the heart of everything they do.

Nicole Giannetta

Mar 2026

via Google

Highly recommend the Auberge Lake Zurich! I've seen and worked with Andrea, the Sales Director, many times and she is the best! CNAs are very friendly and sweet, and residents seem to be very well taken care of here.

Robert Nemoy

Feb 2026

via Google

Auberge of Lake Zurich took excellent care of our mother for almost 2 1/2 years. Their entire staff is caring, compassionate, and professional. They treated our Mother with respect and dignity throughout her stay. The facility specializes treating individuals that suffer from Alzheimer’s / dementia and are very sensitive to their individual needs. The end of life care they provide was an important factor when our family selected Auberge for our mother. We also want to thank the nurses, Amanda and Jessica who helped our mother transition in her final days. They were empathetic and professional while taking care of our mother and we will be forever grateful.

Son Tellez

Nov 2025

via Google

Auberge is a lovely homelike community. Staff are wonderful, residents are happy and welcoming. The suites are cozy and warm with state of the art lighting and private bathrooms.

Janet Mccumber

Nov 2025

via Google

I love the people who say this place is great. I spent 8 hrs a day there because there is no care. Don't be disillusioned. If u spend time there u will see. How can anyone get a shower when there is one person in the house and who is watching the rest of the people while a shower is given NOBODY. They have agency a lot. Meds are never correct. Terrible place

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Frequently Asked Questions

What types of care does The Auberge at Lake Zurich offer?

The Auberge at Lake Zurich offers Assisted Living, Independent Living and Memory Care.

Where is The Auberge at Lake Zurich located?

The Auberge at Lake Zurich is located at 555 America Ct in Lake Zurich, Illinois.

What do families say about The Auberge at Lake Zurich?

The Auberge at Lake Zurich is a memory care community organized into small cottage-style households, and most reviewers describe warm, family-like care from long-tenured staff. However, a handful of detailed reports describe serious lapses in staffing and hygiene care that families should weigh carefully alongside the many positive experiences.

How can families visit The Auberge at Lake Zurich?

Submit the Request Information form on this page to connect with The Auberge at Lake Zurich and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Nearby Communities

Other senior living options within 25 miles of Lake Zurich.