MyLivingChoice

The Arbors Healthcare and Rehabilitation Center

1884 Loop 343 West

4.4(55 ratings)

The Arbors Healthcare and Rehabilitation Center, photo 11 / 5

Quick Facts

Total units
110
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
110

What Families Think

Most reviewers describe The Arbors as a warm, family-like place where staff are attentive and the facility is clean, especially for rehab and long-term skilled nursing care. However, one detailed and serious report raises concerns about neglect, rough handling, and billing/Medicaid issues that families should ask about directly.

The Good

  • Staff described as caring, friendly, and supportive
  • Facility reported as clean and well-kept
  • Food quality praised by several reviewers
  • Family-like atmosphere for residents and visitors
  • Quality of rehab and skilled nursing care praised

The Bad

  • One detailed report of rough handling and neglect
  • One account of billing and Medicaid fund concerns
  • One report of repeated dehydration requiring hospitalization

AI-generated from reviews and community data.

The Arbors Healthcare and Rehabilitation Center is a senior living community in Rusk, Texas offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.4 out of 5 across 55 reviews.

About The Arbors Healthcare and Rehabilitation Center

The Arbors Healthcare and Rehabilitation Center is a skilled nursing / long term care community in Rusk, Texas. The community is licensed for up to 110 residents.

Families rate The Arbors Healthcare and Rehabilitation Center 4.4 out of 5 based on 55 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at The Arbors Healthcare and Rehabilitation Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Wheelchair Accessible

Meals & Dining

  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of The Arbors Healthcare and Rehabilitation Center

4.4overall · 55 ratings combined

4.4★ on Google (55)

Stephanie Essex

Jan 2026

via Google

This is one of the best nursing and rehab facilities in the area.

Sherry Smith

Jan 2026

via Google

The staff members are friendly and welcoming to the residents, families, and friends. The goal is to help residents reach their highest and best potential. Please go take a tour 🤗

Keisha Foreman

Jan 2026

via Google

The Arbors have a phenomenal care team, a super clean building, amazing food and staff willing to step into all areas to assist taking care of patients.

Melissa Riddle

Jan 2026

via Google

My mom is a resident there and we couldn't be happier with her care! The staff are caring and supportive and have made this transition for her care comfortable for my entire family. Kiesha is a doll and takes care of any issues we have quickly and professionally.

Colby Collier

Jun 2025

via Google

This place has it where it counts! The people! Nice facility too!

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Government Inspection History

6 inspection visits in the last three years, 37 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 6, 2026Health Complaint1 citation
  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 20, 2026

Jan 14, 2026Fire Safety StandardHealth Standard16 citations
  • Establish staff and initial training requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 15, 2026

  • Have properly installed electrical wiring and gas equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 15, 2026

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 15, 2026

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 15, 2026

  • Install an approved automatic sprinkler system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 15, 2026

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 15, 2026

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 15, 2026

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 15, 2026

  • Observe each nurse aide's job performance and give regular training.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 15, 2026

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 15, 2026

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 15, 2026

  • Ensure that residents are fully informed and understand their health status, care and treatments.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 15, 2026

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 15, 2026

  • Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 15, 2026

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 15, 2026

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 15, 2026

Nov 18, 2025Health Complaint1 citation
  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 19, 2025

Feb 19, 2025Health Complaint3 citations
  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 20, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 20, 2025

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 20, 2025

Oct 9, 2024Fire Safety StandardHealth Standard11 citations
  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 8, 2024

  • Develop and maintain an Emergency Preparedness Program (EP).

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 8, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 8, 2024

  • Establish staff and initial training requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 8, 2024

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 10, 2024

  • Have policies on smoking.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 10, 2024

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 10, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 10, 2024

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 8, 2024

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 8, 2024

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 8, 2024

Sep 13, 2023Fire Safety StandardHealth Standard5 citations
  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 6, 2023

  • Make sure that a working call system is available in each resident's bathroom and bathing area.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 6, 2023

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 6, 2023

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 6, 2023

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity C of L: potential for minimal harm, widespreadCorrected Oct 6, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does The Arbors Healthcare and Rehabilitation Center offer?

The Arbors Healthcare and Rehabilitation Center offers Skilled Nursing / Long Term Care.

Where is The Arbors Healthcare and Rehabilitation Center located?

The Arbors Healthcare and Rehabilitation Center is located at 1884 Loop 343 West in Rusk, Texas.

What do families say about The Arbors Healthcare and Rehabilitation Center?

Most reviewers describe The Arbors as a warm, family-like place where staff are attentive and the facility is clean, especially for rehab and long-term skilled nursing care. However, one detailed and serious report raises concerns about neglect, rough handling, and billing/Medicaid issues that families should ask about directly.

How did The Arbors Healthcare and Rehabilitation Center do on recent health and safety inspections?

The Arbors Healthcare and Rehabilitation Center had 6 government inspection visits in the last three years, with 37 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit The Arbors Healthcare and Rehabilitation Center?

Submit the Request Information form on this page to connect with The Arbors Healthcare and Rehabilitation Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at The Arbors Healthcare and Rehabilitation Center? Claim this listing to update photos, pricing, and details. It's free.

Nearby Communities

Other senior living options within 25 miles of Rusk.