Dee wolfe
Aug 2026
My elderly father's been there 2 years. Every month they send me a bill I was so mad I called them up and said what is this $300 for and the guy said oh that's for taking him to his radiology well for one thing they shouldn't be tapping into my bank account without asking me this ride to the hospital five times a week should have asked me about taking the money out cuz they could have overdrawn my account. The guy says the bus was broken down I told him whose fault is that mine or yours. In my contract I read within 10 mi is allowed and so it's only 5.4 miles from Addison to Woodburn to St Mary's hospital. Is a lack of communication on their part telling me stuff about my father. Then they call me and I have to do their job by calling doctors and getting appointments and figuring things out on 3,000 mi away I can't be doing other people's job I'm retired. There is a little incident on my dad's arm the other day that someone caused and I never got notified know nothing might not mean nothing to them that but it should have been told to me I asked my father did the woman say sorry and he said no anyway I think they should have a back-up plan for when the bus is broken down it's not a very organized on doing things over there. It's all about money money. I am still waiting for them to get back with me they said that they would probably get back to me and which I thought was yesterday so we'll see if they'll get back with me today and discuss my issues other than the money issue taking money out of my account without consulting me or communicating with me very important to me. Other than that it's a wonderful place that my father loves
