Quick Facts
- Medicare quality
- 4.0 of 5 stars
- Medicare certified
- Since 2003
Home Health Compare
Tender Touch Health Care Services is a home health agency serving Panama City, Florida offering Home Health. Families rate it 4.6 out of 5 across 11 reviews.
About Tender Touch Health Care Services
Tender Touch Health Care Services is a Medicare-certified home health agency serving Panama City, FL and has been Medicare certified since 2003. Services offered in the home include skilled nursing, physical therapy, speech therapy, medical social services and home health aide visits. The agency is privately owned.
Medicare rates the quality of patient care at Tender Touch Health Care Services 4.0 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.
Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.
Types of Care at Tender Touch Health Care Services
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4.6overall · 11 ratings combined
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Medicare Quality of Care
Tender Touch Health Care Services is a Medicare-certified home health agency (certified since 2003). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
4.0 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Speech therapy
- Medical social services
- Home health aide
What patients say
5.0 / 5 patient survey rating
- Would definitely recommend the agency88%US 79%
- Rated their overall care 9 or 10 out of 1090%US 85%
- Care was given in a professional way91%US 89%
- The team communicated well89%US 86%
- The team discussed medicines, pain and home safety86%US 82%
133 completed patient surveys, 30% response rate.
Hospital outcomes
- Discharged to the community83%US 80%Better than
- Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
- Preventable hospital visits during care (lower is better)12%US 11%Same as
How patients did
- Care started within 2 days of referral100%US 94%
- Patients got better at walking or moving around94%US 83%
- Patients got better at getting in and out of bed91%US 83%
- Patients got better at bathing95%US 86%
- Patients' breathing improved92%US 85%
- Patients got better at taking medications correctly87%US 81%
- Patients who had a fall with major injury (lower is better)2%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations79%US 61%
Service area
Tender Touch Health Care Services reports serving 26 ZIP codes, including Panama City, Panama City Beach, Alford, Bonifay, Chipley, Clarksville, Fountain, Freeport, Lynn Haven, Miramar Beach and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 107791. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Tender Touch Health Care Services offer?
Tender Touch Health Care Services offers Home Health.
Where is Tender Touch Health Care Services located?
Tender Touch Health Care Services is located at 217 E 23rd Street Ste E in Panama City, Florida.
Does Medicare cover care from Tender Touch Health Care Services?
Yes. Tender Touch Health Care Services is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.0 out of 5 stars.
Do I need a referral to use Tender Touch Health Care Services?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Tender Touch Health Care Services?
Submit the Request Information form on this page to connect with Tender Touch Health Care Services and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Tender Touch Health Care Services? Claim this listing to update photos, pricing, and details. It's free.
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