Jessica Bouchard
Sep 2023
Amazing place ❤️

CMS Care Compare
Telford Terrace is the skilled nursing and rehab component of the larger St. Andrews Retirement Community campus in Richmond, Kentucky. Most reviewers praise the nursing staff and management for attentive, high-quality care, though one review raises a serious concern about a resident's rights being restricted.
AI-generated from reviews and community data.
Telford Terrace is a senior living community in Richmond, Kentucky offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.4 out of 5 across 13 reviews.
Telford Terrace is a skilled nursing and long term care community in Richmond, Kentucky, licensed for up to 26 residents. It is operated as a nonprofit corporation and holds 4 out of 5 stars on its CMS quality rating.
The community is certified for Medicare and Medicaid and staffed around the clock with registered nurses. Residents have access to private rooms with private bathrooms, medication management, emergency call systems, and housekeeping and laundry services. The facility features a restaurant style dining room, gathering and activity spaces for social programs, cable or satellite television, and wheelchair accessible accommodations.
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Help Me Choose4.4overall · 13 ratings combined
4.4★ on Google (13)
Jessica Bouchard
Sep 2023
Amazing place ❤️
Debora Lambdin
May 2023
Currently(May 2023) there is a resident held against her will. She cannot leave the building nor be visited by anyone not approved by a former POA. There is no competency evaluation, just opinions. Nonetheless....THIS IS NOT LEGAL AND VIOLATES MEDICARE/GOVERNMENT RIGHTS AND PROTECTIONS OF NURSING HOME RESIDENTS, regardless. If you are thinking about Telford, check these rules first.
Sheila Geiger
Jul 2021
Nursing staff, management included, take a very active role in ensuring that ALL patients receive the best care possible. Nursing management continually strives to maintain an excellent rating with all state inspections; their priorities are giving patients the best possible in all areas. They want to “over*exceed” your expectations. I recommend this home.
Eddie Garrett
Dec 2019
Nice staff. Very helpful
3 inspection visits in the last three years, 14 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 6, 2026
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 16, 2025
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 29, 2025
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 15, 2023
Establish roles under a Waiver declared by secretary.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 15, 2023
Have restrictions on the use of portable space heaters.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 15, 2023
Ensure proper usage of power strips and extension cords.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 15, 2023
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 14, 2023
Provide and implement an infection prevention and control program.
Severity J of L: immediate jeopardy, isolatedCorrected Mar 8, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 9, 2022
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 4, 2022
Assure that each resident’s assessment is updated at least once every 3 months.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 4, 2022
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 4, 2022
Assess the resident when there is a significant change in condition
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 4, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Telford Terrace offers Skilled Nursing / Long Term Care.
Telford Terrace is located at 1025 Robert L Telford Drive in Richmond, Kentucky.
Telford Terrace is the skilled nursing and rehab component of the larger St. Andrews Retirement Community campus in Richmond, Kentucky. Most reviewers praise the nursing staff and management for attentive, high-quality care, though one review raises a serious concern about a resident's rights being restricted.
Telford Terrace had 3 government inspection visits in the last three years, with 14 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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