MyLivingChoice

Telford Terrace

1025 Robert L Telford Drive

4.4(13 ratings)· Richmond average: 4.6

Telford Terrace, photo 1

Quick Facts

Total units
26
Medicare rating
4 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
26
Campus setting
Part of larger 40-acre continuum-of-care campus
Rights concern raised
One review alleged violation of resident rights

What Families Think

Telford Terrace is the skilled nursing and rehab component of the larger St. Andrews Retirement Community campus in Richmond, Kentucky. Most reviewers praise the nursing staff and management for attentive, high-quality care, though one review raises a serious concern about a resident's rights being restricted.

The Good

  • Staff described as helpful and attentive
  • Management said to prioritize high state inspection ratings
  • Reviewers call care 'the best possible'

The Bad

  • One report alleged a resident was held against her will
  • No published pricing information available

AI-generated from reviews and community data.

Telford Terrace is a senior living community in Richmond, Kentucky offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.4 out of 5 across 13 reviews.

About Telford Terrace

Telford Terrace is a skilled nursing and long term care community in Richmond, Kentucky, licensed for up to 26 residents. It is operated as a nonprofit corporation and holds 4 out of 5 stars on its CMS quality rating.

The community is certified for Medicare and Medicaid and staffed around the clock with registered nurses. Residents have access to private rooms with private bathrooms, medication management, emergency call systems, and housekeeping and laundry services. The facility features a restaurant style dining room, gathering and activity spaces for social programs, cable or satellite television, and wheelchair accessible accommodations.

Types of Care at Telford Terrace

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Telford Terrace

4.4overall · 13 ratings combined

4.4★ on Google (13)

Debora Lambdin

May 2023

via Google ↗

Currently(May 2023) there is a resident held against her will. She cannot leave the building nor be visited by anyone not approved by a former POA. There is no competency evaluation, just opinions. Nonetheless....THIS IS NOT LEGAL AND VIOLATES MEDICARE/GOVERNMENT RIGHTS AND PROTECTIONS OF NURSING HOME RESIDENTS, regardless. If you are thinking about Telford, check these rules first.

Sheila Geiger

Jul 2021

via Google ↗

Nursing staff, management included, take a very active role in ensuring that ALL patients receive the best care possible. Nursing management continually strives to maintain an excellent rating with all state inspections; their priorities are giving patients the best possible in all areas. They want to “over*exceed” your expectations. I recommend this home.

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Government Inspection History

3 inspection visits in the last three years, 14 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Dec 11, 2025Fire Safety StandardHealth Standard3 citations
  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 6, 2026

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 16, 2025

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 29, 2025

Feb 24, 2023Fire Safety StandardHealth Standard5 citations
  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 15, 2023

  • Establish roles under a Waiver declared by secretary.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 15, 2023

  • Have restrictions on the use of portable space heaters.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 15, 2023

  • Ensure proper usage of power strips and extension cords.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 15, 2023

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 14, 2023

Jan 15, 2022Fire Safety StandardHealth Standard6 citations
  • Provide and implement an infection prevention and control program.

    Severity J of L: immediate jeopardy, isolatedCorrected Mar 8, 2022

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 9, 2022

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 4, 2022

  • Assure that each resident’s assessment is updated at least once every 3 months.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 4, 2022

  • Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 4, 2022

  • Assess the resident when there is a significant change in condition

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 4, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Telford Terrace offer?

Telford Terrace offers Skilled Nursing / Long Term Care.

Where is Telford Terrace located?

Telford Terrace is located at 1025 Robert L Telford Drive in Richmond, Kentucky.

What do families say about Telford Terrace?

Telford Terrace is the skilled nursing and rehab component of the larger St. Andrews Retirement Community campus in Richmond, Kentucky. Most reviewers praise the nursing staff and management for attentive, high-quality care, though one review raises a serious concern about a resident's rights being restricted.

How did Telford Terrace do on recent health and safety inspections?

Telford Terrace had 3 government inspection visits in the last three years, with 14 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Telford Terrace?

Submit the Request Information form on this page, or contact Telford Terrace directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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