4.8(32 ratings)· Matawan average: 4.2
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1 / 3An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Families using this SYNERGY HomeCare franchise in Matawan overwhelmingly describe attentive, responsive caregivers who adapt to changing needs, from childcare to elder care to support for conditions like ALS and dementia. A small number of reviewers raised serious concerns, including one account of a caregiver's troubling conduct that triggered a state investigation, and another about a difficult interaction with office staff.
AI-generated from reviews and community data.
SYNERGY HomeCare is a home care agency serving Matawan, New Jersey offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Amenities include Transportation Services, Housekeeping and Laundry Service. Families rate it 4.8 out of 5 across 32 reviews.
SYNERGY HomeCare in Matawan, New Jersey provides non-medical in-home care services for seniors and adults of all ages. The agency offers personal assistance with bathing and dressing, companion care to address isolation and loneliness, and support with housekeeping, errands, and transportation.
The agency provides specialized services including post-surgery and hospital discharge care through its ConciergeCare program, which delivers personalized transitional care focused on safety, healing, and recovery in the home. SYNERGY HomeCare also offers support for individuals experiencing dementia or memory loss, helping families navigate these circumstances and create peace of mind.
SYNERGY HomeCare is nationally recognized for client satisfaction, having earned distinction as a top-ranking home care agency based on satisfaction scores from Home Care Pulse, an independent research firm. The agency allows clients to request specific caregivers and will arrange caregiver changes at any time until the client is completely satisfied.
Services can be arranged immediately or at the client's convenience based on individual needs and requests. The agency's service agreements adapt as client needs change, ensuring care remains appropriate over time.
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Help Me Choose4.8overall · 32 ratings combined
4.8★ on Google (32)
big murph
Sep 2026
I loved the service because they treated my loved one like she was family, the services provided was so appreciated by the whole family even to a point we kept adding hours because of the great service, I highly recommend them for the love and care they provided.
Janet Caban
Aug 2026
Lee is considerate, kind and always prompt. She goes above and beyond in helping me with my dad.<br>I am truly grateful to have her assistance.
David Gordan
Jun 2026
Families should be very careful when using Synergy HomeCare to support their loved ones.<br><br>My family used this company multiple times to assist my mother-in-law during a difficult period, and initially we had a positive experience with a caregiver we trusted. When that caregiver became unavailable due to illness, the company sent a replacement caregiver.<br><br>Unfortunately, our experience with the replacement caregiver was extremely concerning. We believe items went missing from my in-laws’ home, and the caregiver also expressed interest in purchasing some of their valuable personal belongings. This made my father-in-law uncomfortable, and he asked her to leave the home.<br><br>Shortly afterward, the caregiver reported to the agency that the home was infested with mice and allegations were made that resulted in a state investigation for possible elder abuse. The state conducted an evaluation of the home and found no evidence of elder abuse.<br><br>I contacted Synergy HomeCare to file a complaint because I felt these allegations were retaliatory after my father-in-law asked the caregiver to leave. While I appreciate the importance of reporting concerns about vulnerable adults, I was disappointed by how this situation was handled and by the stress it caused our family.<br><br>This was our experience, and I encourage other families to carefully evaluate caregivers and maintain close oversight when arranging home care services for their loved ones.
karen mae Nicholson
Apr 2026
Love this agency. They ensure my children are safe and protected.
Puja Choudhry
Apr 2026
I’ve been using Synergy Homecare now for two years and I was compelled to share my feedback with anyone who is considering or wants to have the right Backup Care for their parents. Synergy Homecare is highly attentive to customer needs, professional throughout the process and most importantly, consistent with the right level of care. Benny is one of the managers that I’ve worked with who is amazing and extremely customer focused. Would highly recommend for anyone who needs good care at the right time from the right place..
SYNERGY HomeCare offers At-Home Care.
SYNERGY HomeCare is located at 1 Ravine Dr in Matawan, New Jersey.
SYNERGY HomeCare carries a 4.8 out of 5 rating from 32 Google reviews. Families using this SYNERGY HomeCare franchise in Matawan overwhelmingly describe attentive, responsive caregivers who adapt to changing needs, from childcare to elder care to support for conditions like ALS and dementia. A small number of reviewers raised serious concerns, including one account of a caregiver's troubling conduct that triggered a state investigation, and another about a difficult interaction with office staff. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
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