Amanda D
Jan 2026
The staff is so sweet will was amazing and Karol as well as the other staff my grandma enjoyed her time here I highly recommend it thank you for keeping her comfortable until she passed
Sylvan Crossing of Fitchburg
5784 Chapel Valley Rd3.9(7 ratings)· Fitchburg average: 4.1
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1 / 4Quick Facts
- Total units
- 19
- Licensed capacity
- 19 residents
Wisconsin DHS
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Sylvan Crossings of Fitchburg is a small assisted living community in Fitchburg, Wisconsin, holding a 3.9 out of 5 rating from Google reviewers. Beyond that rating, there isn't much detailed review commentary available to describe day-to-day life, staff, or care quality here.
What reviewers praise
- Rated 3.9 out of 5 by families on Google
What reviewers flag
- No published pricing information available
- Very limited review volume (only 7 Google reviews)
- No amenities details provided to evaluate the community
AI-generated from reviews and community data.
Sylvan Crossing of Fitchburg is a senior living community in Fitchburg, Wisconsin offering Assisted Living. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.9 out of 5 across 7 reviews.
About Sylvan Crossing of Fitchburg
Sylvan Crossing of Fitchburg is an assisted living community licensed for up to 19 residents. The community offers 24-hour staff, emergency call systems, private rooms, medication management, housekeeping, laundry service, and gathering spaces for social activities. The facility is wheelchair accessible.
Reviewers offer mixed assessments of the community. Some families report that their relatives receive individualized care in a safe and friendly environment, with staff who are attentive to dietary preferences and personal needs. Other reviewers raise concerns about staffing levels and training, suggesting that the ratio of staff to residents may strain the team's capacity to meet residents' needs effectively.
Types of Care at Sylvan Crossing of Fitchburg
Assisted Living
Amenities
Room Amenities
- Emergency Call System
- Private Rooms
- Wheelchair Accessible
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
Activities
- Social Activities
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Help Me ChooseReviews of Sylvan Crossing of Fitchburg
3.9overall · 7 ratings combined
3.9★ on Google (7)
Barb Perkins
Oct 2021
The real estate company owners clearly never had a family member here. They keep the facility grossly understaffed and severely undertrained. The staff care but have to disconnect somewhere with 1-3 staff for 19 residents with cognitive impairment. The director is ineffective despite constantly touting her experience. When it is pointed out that they are not compliant with administrative code, they become passive aggressive. Staff works hard and are not given the tools they need to work with cognitively impaired individuals. As a result everyone but the real estate company suffers.I would not recommend this facility until the company treats staff better and provides them with incentives to learn and grow in order to care for the residents who worked hard before their brain diseases.
Carol Mattsson
Jun 2016
Sylvan Crossings gives my mom the individualized care that she needs. Diet is important to my mother and Karen the chef prepares the food to order for Mom. I feel the environment there is safe and friendly, casual yet professional. There is an issue with loud TV noise and the staff is doing their best to address this issue. Overall, my mom likes living there and she is doing as well as can be expected.<br><br>BTW, the Sylvan Crossings my mom lives at has mailing address 5765 Chapel Valley Road and there is only one building there. I'm not sure what is at 5784 Chaptel Valley Road, as listed by Google.
Frequently Asked Questions
What types of care does Sylvan Crossing of Fitchburg offer?
Sylvan Crossing of Fitchburg offers Assisted Living.
Where is Sylvan Crossing of Fitchburg located?
Sylvan Crossing of Fitchburg is located at 5784 Chapel Valley Rd in Fitchburg, Wisconsin.
What do families say about Sylvan Crossing of Fitchburg?
Sylvan Crossing of Fitchburg carries a 3.9 out of 5 rating from 7 Google reviews. Beyond that rating, there isn't much detailed review commentary available to describe day-to-day life, staff, or care quality here. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How can families visit Sylvan Crossing of Fitchburg?
Submit the Request Information form on this page, or contact Sylvan Crossing of Fitchburg directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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