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Swan Lake Nursing & Rehabilitation

25 Schoenfeld Blvd

3.3(32 ratings)· Patchogue average: 4.1

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Swan Lake Nursing & Rehabilitation, photo 11 / 3

Quick Facts

Total units
120
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
120

Swan Lake Nursing & Rehabilitation is a senior living community in Patchogue, New York offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Housekeeping and Laundry Service. Families rate it 3.3 out of 5 across 32 reviews.

About Swan Lake Nursing & Rehabilitation

Swan Lake Nursing & Rehabilitation is a skilled nursing and long term care community in Patchogue, New York, licensed for up to 120 residents. All beds are certified for Medicare and Medicaid. The community offers 24-hour staffing, on-site nursing, medication management, and private rooms with private bathrooms, along with housekeeping, laundry service, dietary accommodations, and wheelchair accessibility.

The community holds a 2 of 5 star rating from the Centers for Medicare & Medicaid Services. Reviewers report sharply divided experiences. Some families praised the physical therapy and rehabilitation staff as outstanding, describing compassionate care and strong therapeutic progress. Others raised serious concerns about nursing and aide care, with one reviewer citing a medical emergency, septic shock requiring hospitalization, that they said resulted from staff not responding to urgent requests for help. Reviews mention variability in the quality of attention and responsiveness among different departments within the facility.

Types of Care at Swan Lake Nursing & Rehabilitation

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security

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Reviews of Swan Lake Nursing & Rehabilitation

3.3overall · 32 ratings combined

3.3★ on Google (32)

Christina Hillman

Jun 2026

via Google ↗ · Report

My mother recently spent almost a month at Swan Lake Rehabilitation Center, and I cannot say enough good things about her experience. From the moment she arrived, the staff treated her with kindness, compassion, and respect. The physical therapy team was outstanding and helped her make tremendous progress. She also loved the activities and social atmosphere, which kept her engaged, active, and happy throughout her stay. What truly stood out was the incredible nursing staff and nursing administration. They consistently went above and beyond to answer our questions, address concerns, and make sure both my mother and our family felt informed and supported every step of the way. Their patience, professionalism, and genuine care made a stressful situation so much easier. It was clear that they truly cared about her well-being and recovery. The nurses, aides, therapists, activity staff, and administration all worked together to create a positive, welcoming environment. In fact, my mother enjoyed her time there so much that she didn't want to come home when it was time to be discharged—and she still talks about wanting to go back to visit! That says a lot about the quality of care and the wonderful people who work there. Thank you to everyone at Swan Lake for making such a positive difference in my mother's recovery. We are truly grateful for the exceptional care she received and highly recommend this facility to anyone in need of rehabilitation services.

Jess Caputo

Mar 2026

via Google ↗ · Report

I wouldn’t recommend Swan Lake Nursing and Rehabilitation Center to anyone. The doctor doesn’t listen. The staff doesn’t listen. I repeatedly told nurses something wasn’t right with my body — and I almost died. I went into septic shock, had to be rushed to the hospital, and ended up in the ICU. That should never happen when someone is already asking for help. There have been wounds where bandages weren’t changed for days. Call bells go unanswered — sometimes 30 minutes to over an hour. The doctor comes in and out and doesn’t want to hear what you’re actually experiencing. The nursing staff and supervision staff have lied to me more than once. Also staff members have thought I was vaping the supervisor came in I gave permission to search my room they obviously didn’t find anything and the manager told me that an RN would be in to strip search me that was totally wrong I asked to see proof in writing that they were allowed to do such a thing so end result no one ever came back… I’ve been here almost six months, and I am deeply unhappy and disappointed. This place has made an already difficult recovery even harder. Patients deserve to be heard, cared for, and taken seriously — and that hasn’t happened here. Not to mention to date they were going to send me to the hospital on a psychiatric hold when I was being antagonized by a resident for weeks now Ive told my nurses but nothing was addressed so I blew up at the resident cause enough is enough so they called 911 I refused to go they tried to convince me at the end of it all they put me on a watch they called me the aggressor when all this time Ive just let it go so that there wasn’t any problems I would definitely take your loved ones somewhere else ⸻

JUAN PEREZ

Feb 2026

via Google ↗ · Report

This place is a dump. If you care for your family don't send any of your relatives here I see pictures that otheres have posted about how great the staff is. Well they are referring to to physical therapy staff. That are the only ones who seem to know what they are doing. Then when it comes to the aides and the nurses... I would let them care for my Dog. These are the cheapest nickel diiming owners a business has ever had. I almost feel over when I found out that they give the patients TAP WATER WHILE THE STAFF DRINKS BOTTLED WATER. TJE OUTRAGE I FELT. I spent good money on water in my home so that a place charging insurance $18,000 a month is giving me tap water. Do they not know like everyone else on Long Island that the tap water here is not fit for animales. And let's not get in too the quality of tje food they serve. There idea of Pizza Isa Babel split in two with tomato sauce and shredded artificial Mozzarella cheese either not melted or burned no I between. I had to buy Protein shakes during my stay So think about it. Might as well have your loved ones stay home than in a dump like this!

Madeline Messier

Feb 2026

via Google ↗ · Report

My dad is recently at Swanlake rehab. The nurses work very hard and take care of my dad good. Very on point with his care that he needs. I want to thank Autumn the supervisor nurse for being caring, understanding and also helping take care of my dad. I know it’s not an easy job and they work long shifts. I really appreciate the whole staff.

SouljaBoi1313

Nov 2025

via Google ↗ · Report

The rehab staff was very professional and patient with my mother. They made my mom feel like she was the only one there. They were super sweet all the time. They stayed busy with all the patients but always made everyone feel special. I can say I miss that staff. Great job keep up the good work.

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By submitting, you're okay with us and Swan Lake Nursing & Rehabilitation reaching out by phone, email or text.Always free for families. If you move in, the community you chose pays us a referral fee, never you; any nearby communities we suggest are chosen by your answers, never by what they pay us. Referral agreements are our only tie to the communities we list. If a community stops meeting our qualifications, for example its licence lapses or it stops accepting referrals, we stop suggesting it. How we work · FAQ

Government Inspection History

3 inspection visits in the last three years, 20 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Oct 1, 2025Fire Safety StandardHealth Standard5 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity K of L: immediate jeopardy, patternCorrected Oct 24, 2025

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 24, 2025

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 24, 2025

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 24, 2025

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 24, 2025

Jul 31, 2024Fire Safety StandardHealth ComplaintHealth Standard8 citations
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 18, 2024

  • Ensure electrical receptacles or cover plates have distinctive color or marking.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 2, 2024

  • Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 2, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 2, 2024

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 18, 2024

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 18, 2024

  • Provide activities to meet all resident's needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 18, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 18, 2024

Sep 23, 2022Fire Safety StandardHealth Standard7 citations
  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 22, 2022

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 14, 2022

  • Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 22, 2022

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 22, 2022

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 22, 2022

  • Have proper power supply for life support equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 19, 2022

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 22, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Swan Lake Nursing & Rehabilitation offer?

Swan Lake Nursing & Rehabilitation offers Skilled Nursing / Long Term Care.

Where is Swan Lake Nursing & Rehabilitation located?

Swan Lake Nursing & Rehabilitation is located at 25 Schoenfeld Blvd in Patchogue, New York.

What do families say about Swan Lake Nursing & Rehabilitation?

Swan Lake Nursing & Rehabilitation carries a 3.3 out of 5 rating from 32 Google reviews. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How did Swan Lake Nursing & Rehabilitation do on recent health and safety inspections?

Swan Lake Nursing & Rehabilitation had 3 government inspection visits in the last three years, with 20 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Swan Lake Nursing & Rehabilitation?

Submit the Request Information form on this page, or contact Swan Lake Nursing & Rehabilitation directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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