MyLivingChoice

Promise Skilled Nursing Facility of Wichita Falls

1101 Grace St

2.4(14 ratings)· Wichita Falls average: 4.5

Promise Skilled Nursing Facility of Wichita Falls — photo 11 / 2

Quick Facts

Total units
72
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
72

What Families Think

Reviews of this skilled nursing facility are overwhelmingly negative, with reports centering on neglectful care, unsanitary conditions, and poor communication with families. Multiple reviewers describe serious safety and dignity concerns, including delayed hygiene care, medication errors, and shared rooms without private bathrooms.

The Good

  • One reviewer described staff as polite

The Bad

  • Multiple reports of neglectful, unsanitary care conditions
  • One report of a resident left in a wet bed for hours
  • One report of incorrect medication administration
  • One report of a shared room with no private bathroom
  • Reviewers describe bare minimum communication with families

AI-generated from reviews and community data.

Promise Skilled Nursing Facility of Wichita Falls is a senior living community in Wichita Falls, Texas offering Skilled Nursing / Long Term Care. Amenities include Housekeeping, Emergency Call System and Wheelchair Accessible. Families rate it 2.4 out of 5 across 14 reviews.

About Promise Skilled Nursing Facility of Wichita Falls

Promise Skilled Nursing Facility of Wichita Falls is a skilled nursing / long term care community in Wichita Falls, Texas. The community is licensed for up to 72 residents.

Families rate Promise Skilled Nursing Facility of Wichita Falls 2.4 out of 5 based on 14 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Promise Skilled Nursing Facility of Wichita Falls

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Housekeeping
  • Medication Management

Need help deciding?

Tell us what you're looking for and we'll match you with communities that fit — free, and you choose who contacts you.

Help Me Choose

Reviews of Promise Skilled Nursing Facility of Wichita Falls

2.4overall · 14 ratings combined

2.4★ on Google (14)

K. F.

Jun 2026

via Google

Currently being held hostage! My nurse, Connie approximately 5 ft 10 to 5 ft 11. brunette with short hair graying. Crosses through our arms across your chest a lot. Her supervisor told me that there are cameras in the ceiling which is a lie. Want to go home. Mentally alert and ready to go according to the physical therapist. The nurse refuses to open the window so I don't freeze to death because they're air conditioner is broken on freezing. Even though it was done for me yesterday by other staff. Was left in a wet bed since 2:00 a.m. it's now 9:40 a.m. now I've been in a wheelchair for over an hour still waiting for it to be changed. The staff love to torture people emotionally at least that would be the case considering they do it non-stop almost all of them. Don't seem to have the time to come clean my bed so that I can get back in it I'm stuck in my wheelchair. CONNIE LIED TO HER SENIOR NURSING STAFF ABOUT GIVING ME MY MORNING MEDS. Now I'm told that they can't give me anything since I signed the release forms. But she knew that that would happen didn't she. They just back up their staff they don't give a damn. WAS TOLD BY NURSE'S SUPERVISOR THAT I NEED TO BE THE BUILDING OR I HAD TO AGREE TO TEAR UP THE FORM THAT I SIGNED TO LEAVE AGAINST THEIR ADVISEMENT. She refused to put me on the toilet so I can have a bowel movement. She tore it up in front of my face over the toilet, before she pulled up my pants and sat me down. I have chronic arthritis and I'm 65 years old I report every place like this that I have been I've been in because they torture people because their lives are lousy. It's just that simple. Have only been here 3 days. Begged them to get me out of the wheelchair because it made my back pain worse was in the wheelchair until 3:00 p.m.

Helen Robeson

May 2026

via Google

If you love your family member/friend please consider another place! Would NEVER recommend this place!

Maegan Robeson

Feb 2026

via Google

Would not recommend this place to anyone. My stable family member rapidly declined within a week of being here. Bare minimum communication and very neglectful on top of unsanitary. Please consider a different place for your loved one.

Yolanda Gonzales

Apr 2022

via Google

These facilities are an embarrassment to healthcare. My family member was there and this is an extremely unprofessional Ill mannered behaved facility all the way to their administrative. This patient has a deadly infection and these facilities discharged a patient home with no care at home for the patient or family member to help this patient. This patient was medicated incorrectly and these so called professionals in this facility do not care about their patients or they are for them. This a completely unsafe and unprofessional place to place you're family member. Be aware of this place. This is not the facility that needs to be trusted with anyone family member.

AMY ROGERS SNIDER

Sep 2020

via Google

It wouldn't let me rate 0 Stars. Facility is dirty. My mom is in the room with 2 men and 1 woman. No bathroom. Not on any monitors. No bathroom in room. Horrible doctor but the staff is polite I'll give them that 1 star

Request information

Ask about availability, pricing, or a tour. Your details go only to Promise Skilled Nursing Facility of Wichita Falls — never sold or shared.

Frequently Asked Questions

What types of care does Promise Skilled Nursing Facility of Wichita Falls offer?

Promise Skilled Nursing Facility of Wichita Falls offers Skilled Nursing / Long Term Care.

Where is Promise Skilled Nursing Facility of Wichita Falls located?

Promise Skilled Nursing Facility of Wichita Falls is located at 1101 Grace St in Wichita Falls, Texas.

What do families say about Promise Skilled Nursing Facility of Wichita Falls?

Reviews of this skilled nursing facility are overwhelmingly negative, with reports centering on neglectful care, unsanitary conditions, and poor communication with families. Multiple reviewers describe serious safety and dignity concerns, including delayed hygiene care, medication errors, and shared rooms without private bathrooms.

How can families visit Promise Skilled Nursing Facility of Wichita Falls?

Submit the Request Information form on this page to connect with Promise Skilled Nursing Facility of Wichita Falls and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Promise Skilled Nursing Facility of Wichita Falls? Claim this listing to update photos, pricing, and details. It's free.

Nearby Communities

Other senior living options within 25 miles of Wichita Falls.