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Riverview Rehabilitation

3550 West Americana Terrace

4.5(121 ratings)

Riverview Rehabilitation — photo 11 / 5

Quick Facts

Recognition
Pinnacle Customer Experience Award for nursing care in 2018
Room type
Private suites, each with own bathroom

What Families Think

Riverview Rehabilitation is a small, riverside skilled nursing and short-term rehab facility in Boise that draws overwhelmingly positive reviews for its caring staff, responsive nursing care, and effective physical/occupational therapy. A handful of reviewers describe more troubling experiences, including weekend staffing gaps, inconsistent food quality, and at least one serious safety lapse.

The Good

  • Staff frequently praised as caring, responsive, and attentive
  • Strong physical and occupational therapy outcomes reported
  • Private rooms with private bathrooms
  • Riverside, resort-like setting many found calming
  • Quick response to call lights noted by multiple guests
  • Recognized with awards for nursing care and cleanliness

The Bad

  • Several reviewers reported reduced staffing and no PT/OT coverage on weekends
  • Several reviewers noted inconsistent food quality despite overall satisfaction
  • One report of a serious safety lapse involving missing bed rails for a fall-risk patient
  • One report of poor administrative communication and unreturned calls

AI-generated from reviews and community data.

About Riverview Rehabilitation

Sunterra Springs Riverview is a 30-bed skilled nursing facility located next to the Boise River in Boise, Idaho.

The community offers private suites and restaurant-style meals along with attentive nursing care.

Sunterra Springs Riverview has been recognized for its quality of care, receiving a Pinnacle Customer Experience Award in 2018 as one of only two facilities in Idaho honored for exceptional nursing care, cleanliness, laundry service, and safety and security. The community also received Customer Experience Awards for Professional Therapy Services in 2020 and 2022.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

4.5overall · 121 ratings combined

4.5★ on Google (121)

Neal Custer

Jul 2026

via Google

5 stars for:<br>Gina<br>Jennifer<br>Anastasia<br>Ashlyn<br>Brian<br>Glen<br>Richard<br>Food and food service got much better the last week I was there. The "temp" staff on weekends were for the most part terrible.k

Michael Moist

Jul 2026

via Google

I cannot say enough about my experience at Riverview and the wonderful people I met. I also loved and appreciated many of the residents I had the privilege of getting to know. One of the sad things about a place like Riverview is that we never want to have to go back. This is true when it comes to being a patient. I hope I never need more joint replacements or have any more falls, but if I do, I will choose to return without hesitation! If I could give more than 5 out of 5 stars, I would.

kathleen kelley

Jun 2026

via Google

Chuck (CNA) was my mom’s favorite person. He was caring and always treated her with much respect. He was funny and made her laugh.<br>Everyone was very nice there and helpful. Mom didn’t like the night nurse because she said she wasn’t very cordial.<br>I gave this rating a 4 because the food was absolutely terrible. My mom lost 10 percent of her body weight because she wouldn’t eat but a couple of bites.

Jeannette Buck

Jun 2026

via Google

The staff were all caring and extremely supportive of my need to get back to my home, providing the appropriate level of care to my needs. Therapy team, particularly Teresa who geared my therapy to my life in the Idaho mountains, no sidewalks here..mainly dirt and rocks and so I had an opportunity to be prepared for my transition back home. The administration, well, any although minor concerns I mentioned were addressed immediately and I was shown appreciation for bringing even minor things to thier attention. Overall, must be the best rehabilitation center in Boise...and I thank all staff for the top notch care I recieved.

Johnnie McEwen

May 2026

via Google

This is the second time I have had to go to rehab. I was able to make a decision to go back to Riverview because of the staff the policies and procedures and the dedication from everybody. Anyone who needs rehab to get stronger and more independent will not be disappointed.

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Frequently Asked Questions

What types of care does Riverview Rehabilitation offer?

Riverview Rehabilitation offers Skilled Nursing / Long Term Care.

Where is Riverview Rehabilitation located?

Riverview Rehabilitation is located at 3550 West Americana Terrace in Boise, Idaho.

What do families say about Riverview Rehabilitation?

Riverview Rehabilitation is a small, riverside skilled nursing and short-term rehab facility in Boise that draws overwhelmingly positive reviews for its caring staff, responsive nursing care, and effective physical/occupational therapy. A handful of reviewers describe more troubling experiences, including weekend staffing gaps, inconsistent food quality, and at least one serious safety lapse.

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