MyLivingChoice

Riverview Rehabilitation

3550 West Americana Terrace

4.5(121 ratings)· Boise average: 4.4

Riverview Rehabilitation, photo 11 / 5

Quick Facts

Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
30
Recognition
Pinnacle Customer Experience Award for nursing care in 2018
Room type
Private suites, each with own bathroom

What Families Think

Riverview Rehabilitation is a small, riverside skilled nursing and short-term rehab facility in Boise that draws overwhelmingly positive reviews for its caring staff, responsive nursing care, and effective physical/occupational therapy. A handful of reviewers describe more troubling experiences, including weekend staffing gaps, inconsistent food quality, and at least one serious safety lapse.

The Good

  • Staff frequently praised as caring, responsive, and attentive
  • Strong physical and occupational therapy outcomes reported
  • Private rooms with private bathrooms
  • Riverside, resort-like setting many found calming
  • Quick response to call lights noted by multiple guests
  • Recognized with awards for nursing care and cleanliness

The Bad

  • Several reviewers reported reduced staffing and no PT/OT coverage on weekends
  • Several reviewers noted inconsistent food quality despite overall satisfaction
  • One report of a serious safety lapse involving missing bed rails for a fall-risk patient
  • One report of poor administrative communication and unreturned calls

AI-generated from reviews and community data.

Riverview Rehabilitation is a senior living community in Boise, Idaho offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.5 out of 5 across 121 reviews.

About Riverview Rehabilitation

Sunterra Springs Riverview is a 30-bed skilled nursing facility located next to the Boise River in Boise, Idaho.

The community offers private suites and restaurant-style meals along with attentive nursing care.

Sunterra Springs Riverview has been recognized for its quality of care, receiving a Pinnacle Customer Experience Award in 2018 as one of only two facilities in Idaho honored for exceptional nursing care, cleanliness, laundry service, and safety and security. The community also received Customer Experience Awards for Professional Therapy Services in 2020 and 2022.

Types of Care at Riverview Rehabilitation

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

Need help deciding?

Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.

Help Me Choose

Reviews of Riverview Rehabilitation

4.5overall · 121 ratings combined

4.5★ on Google (121)

Neal Custer

Jul 2026

via Google

5 stars for:<br>Gina<br>Jennifer<br>Anastasia<br>Ashlyn<br>Brian<br>Glen<br>Richard<br>Food and food service got much better the last week I was there. The "temp" staff on weekends were for the most part terrible.k

Michael Moist

Jul 2026

via Google

I cannot say enough about my experience at Riverview and the wonderful people I met. I also loved and appreciated many of the residents I had the privilege of getting to know. One of the sad things about a place like Riverview is that we never want to have to go back. This is true when it comes to being a patient. I hope I never need more joint replacements or have any more falls, but if I do, I will choose to return without hesitation! If I could give more than 5 out of 5 stars, I would.

kathleen kelley

Jun 2026

via Google

Chuck (CNA) was my mom’s favorite person. He was caring and always treated her with much respect. He was funny and made her laugh.<br>Everyone was very nice there and helpful. Mom didn’t like the night nurse because she said she wasn’t very cordial.<br>I gave this rating a 4 because the food was absolutely terrible. My mom lost 10 percent of her body weight because she wouldn’t eat but a couple of bites.

Jeannette Buck

Jun 2026

via Google

The staff were all caring and extremely supportive of my need to get back to my home, providing the appropriate level of care to my needs. Therapy team, particularly Teresa who geared my therapy to my life in the Idaho mountains, no sidewalks here..mainly dirt and rocks and so I had an opportunity to be prepared for my transition back home. The administration, well, any although minor concerns I mentioned were addressed immediately and I was shown appreciation for bringing even minor things to thier attention. Overall, must be the best rehabilitation center in Boise...and I thank all staff for the top notch care I recieved.

Johnnie McEwen

May 2026

via Google

This is the second time I have had to go to rehab. I was able to make a decision to go back to Riverview because of the staff the policies and procedures and the dedication from everybody. Anyone who needs rehab to get stronger and more independent will not be disappointed.

Request information

Ask about availability, pricing, or a tour. Your details go only to Riverview Rehabilitation, never sold or shared.

Government Inspection History

4 inspection visits in the last three years, 31 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jan 9, 2026Health ComplaintHealth Standard11 citations
  • Protect each resident from the wrongful use of the resident's belongings or money.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 4, 2026

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 6, 2026

  • Allow residents to self-administer drugs if determined clinically appropriate.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 6, 2026

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 6, 2026

  • Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 6, 2026

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 6, 2026

  • Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 6, 2026

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 6, 2026

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 6, 2026

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 6, 2026

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 6, 2026

Jan 24, 2025Fire Safety StandardHealth Standard10 citations
  • Conduct testing and exercise requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 1, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 1, 2024

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 1, 2024

  • Address subsistence needs for staff and patients.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 1, 2024

  • Create arrangements with other facilities to receive patients.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 1, 2024

  • Have proper medical gas storage and administration areas.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 1, 2024

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 21, 2025

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 21, 2025

  • Establish policies and procedures for volunteers.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 1, 2024

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 21, 2025

Feb 23, 2024Fire Safety StandardHealth ComplaintHealth Standard6 citations
  • Ensure that residents are free from significant medication errors.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Jan 6, 2024

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 12, 2024

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 12, 2024

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 12, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 12, 2024

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 12, 2024

Jan 9, 2020Fire Safety Standard4 citations
  • Conduct testing and exercise requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 22, 2019

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 22, 2019

  • Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 22, 2019

  • Have proper fire barriers, ventilation and signs for the transfilling of oxygen.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 22, 2019

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Riverview Rehabilitation offer?

Riverview Rehabilitation offers Skilled Nursing / Long Term Care.

How much does Riverview Rehabilitation cost?

Riverview Rehabilitation has not published its pricing. For context, communities in Boise that publish rates start around $4,200 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Where is Riverview Rehabilitation located?

Riverview Rehabilitation is located at 3550 West Americana Terrace in Boise, Idaho.

What do families say about Riverview Rehabilitation?

Riverview Rehabilitation is a small, riverside skilled nursing and short-term rehab facility in Boise that draws overwhelmingly positive reviews for its caring staff, responsive nursing care, and effective physical/occupational therapy. A handful of reviewers describe more troubling experiences, including weekend staffing gaps, inconsistent food quality, and at least one serious safety lapse.

How did Riverview Rehabilitation do on recent health and safety inspections?

Riverview Rehabilitation had 4 government inspection visits in the last three years, with 31 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Riverview Rehabilitation?

Submit the Request Information form on this page to connect with Riverview Rehabilitation and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Riverview Rehabilitation? Claim this listing to update photos, pricing, and details. It's free.

Nearby Communities

Other senior living options within 25 miles of Boise.

Prefer to stay home?

Home care agencies serving Boise bring help to the house: daily living, companionship, and respite for family caregivers.

All home care agencies in Boise