MyLivingChoice

Sunshine Home Health

10410 E 9th Ave Bldg B

3.4(17 ratings)· Spokane Valley average: 4.3

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Sunshine Home Health, photo 11 / 5

Quick Facts

Medicare quality
3.0 of 5 stars

Home Health Compare

Medicare certified
Since 2010

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviews of Sunshine Home Health are sharply divided, with some families praising responsive nurses and thorough post-hospital care coordination, while others describe poor follow-through on ordered therapy and a distressing experience with a caseworker complaint. The mix of very positive and very negative accounts suggests inconsistent experiences depending on which staff members are assigned to a case.

What reviewers praise

  • Nurses described as knowledgeable, friendly, and reachable by phone
  • Frequent in-home physical therapy visits noted by one client
  • Praised for smooth hospital-to-home care coordination
  • Social worker colleague calls staff reliable and communicative

What reviewers flag

  • Several reports of poor follow-through on ordered therapy visits
  • One report describes a client mistreated during a therapy session
  • One review describes a disputed neglect allegation causing family distress
  • No published pricing information available

AI-generated from reviews and community data.

Sunshine Home Health is a home health agency serving Spokane Valley, Washington offering Home Health. Amenities include Emergency Call System, Wheelchair Accessible and 24-Hour Staff. Families rate it 3.4 out of 5 across 17 reviews.

About Sunshine Home Health

Sunshine Home Health provides home health and hospice services in Spokane Valley, Washington. The agency delivers skilled nursing, physical therapy, and occupational therapy to patients recovering at home from surgery, infection, and other acute conditions.

Families describe notably mixed experiences. Several praised the nursing and therapy teams for responsiveness, knowledge, and consistent follow-up, one patient recovering from a spinal infection noted their nurse was "always a phone call away," and a social worker in a medical facility highlighted the agency's communication and reliability. However, other families reported serious concerns: one described an APS report they felt was unfounded and damaging, while another expressed frustration with what they characterized as poor treatment during a therapy session, naming specific staff by first name.

Sunshine Home Health holds a 3.4 out of 5 Google rating based on 17 reviews. The stark split between five-star and one-star assessments suggests highly variable experiences, with care quality and staff interactions appearing inconsistent across patient encounters.

Types of Care at Sunshine Home Health

Home Health

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Medication Management

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Reviews of Sunshine Home Health

3.4overall · 17 ratings combined

3.4★ on Google (17)

Calista Horlander

Jun 2026

via Google ↗ · Report

As a Social Worker in a skilled nursing facility, I've had the pleasure of working with this home health agency on numerous patient discharges. Their team is consistently reliable, compassionate, and dedicated to providing excellent care. What stands out most is their communication and follow-through. They keep patients, families, and healthcare providers informed every step of the way, making transitions from the facility to home much smoother and less stressful. Their staff genuinely care about their patients and go above and beyond to ensure individual needs are met. 15/10 recommend Sunshine Home Health!

Tiffany Warner

Apr 2026

via Google ↗ · Report

So, no. My mom had some physical therapy done today and was treated HORRIBLE. I met her and she seemed ok but TODAY… was not ok. Talk about being mistreated. I hope for your family’s sake you don’t get Miriam. She honestly shouldn’t even be doing this line of work with how awful she was. She won’t be helping my mom anymore. I’m LIVID.

Nobody Special

Nov 2025

via Google ↗ · Report

I have been thinking about this review for almost three months as the investigation in to me from Adult Protective Services slowly made it's way to the finish line with a complete exoneration to the accusations from Sunshine Home Health. These people came in to my home for less than a week and reported me to APS for "Neglecting" my dad. I will point out it was news to my dad that he had been neglected. My dad had just moved in to my house, I was NOT his caregiver and he was in full control of his life with my assistance. I was never once part of a care meeting, therapy session or anything. My dad was in full control of his faculties and asked me to do lots of things, which I did. I work a full time job and was NOT my dad's caregiver at the time. He was in fine shape and again, if he needed anything from me he would ask, and ask he did. We fully outfitted his unit in my lower level with a walk in shower, grab bars, toilet riser, ramps etc. I had taken care of my mom who died in Feb from advanced dementia as her only caregiver in that same lower level unit. That was literally why I bought this house. I had so many home health companies come and help and I never once heard anything but, "you take good care of your mother". She went on Hospice and was bed ridden for almost 7 months while I took care of her with the help of Spokane Hospice. They were fantastic and I never saw a single note that didn't say the I took great care of my poor mom. Having these people make such awful allegations has done so much harm to my mental health and family as I continue to take care of my dad who is in much worse shape after a series of terrible nursing homes. Sunshine wastes valuable resources from APS with these attacks. There are other reviews that say the same thing. The CEO of Sunshine did a letter to the editor in the Spokesman talking about the hero caregivers who take care of their family. What a joke. I personally feel like this report had more to do with my pride flag than anything else. In short, DO NOT LET THESE PEOPLE INSIDE YOUR HOME!!!! There are so many other really good options but this is not one of them.

Cory Pinque

Oct 2025

via Google ↗ · Report

My mom had Centerwell home health after a hip replacement several years ago. They were awesome. The case manager was there within 24 hours. Her therapy started within a few days. Because of that experience I was confident that I could forgo inpatient rehab and get started on home PT and OT for my hip replacement recovery. I am a week post op from my hip replacement. I am 5 days post discharge from the hospital. A nurse did come go over what was ordered. She suggested that I just get ideas from family and friends instead of the ordered OT. She said that PT should be getting ahold of me the following day. That was 3 days ago. We are now going into the weekend. Radio silence. Is this what health care is now or is it just this way at Sunshine home health? When did YouTube become a replacement for physical therapy?

michael bradshaw

Oct 2024

via Google ↗ · Report

I can't believe this shows a 3.3 rating. In 2019 I had a huge infection on my spine, spent a week in the hospital followed by Sunshine at home. My nurse was always a phone call away, ready to come any time. Very knowledgeable, friendly, helpful. My PT was there 3X week for an hour + , also leaving instructions of what and how to do daily. ALL doctor, lab work, follow-ups, etc were taken care of by the Sunshine staff. After 6 months I only needed to have them on-call, it took almost a full year to get off the pik IV, they still checked on me in that timeme period. Sunshine was my lifeline, thank you all. Michael Bradshaw

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Read the statement, add what you can below (a few words each, all optional), and Send signs it with the name you entered.

Washington disclosure statement, dated October 24, 2026, under the Elder and Vulnerable Adult Referral Agency Act (RCW 18.330).

(a) Agency: MyLivingChoice LLC (MyLivingChoice.com), 8705 N. Cypress Ct, Kansas City, MO 64156, (816) 226-7772.

(b) Client: the person sending this request.

(c) Fees: you pay us nothing. If you hire an agency we introduced you to, or whether or not you do, that agency pays us a flat fee for the introduction, billed to the agency monthly. If you ask, we will tell you the amount of the fee for any agency we refer you to.

(d) Services: MyLivingChoice is a free service that helps families find senior living and care at home. We gather a short intake about the care needed, suggest agencies that appear able to meet those needs, and introduce you to the ones you choose. For you specifically, we will introduce you to Sunshine Home Health and share with it your name, contact details and the care needs you described, nothing more.

(e) We will never ask you to waive any claim for loss of personal property or injury, or any right you have under state or federal law.

(f) We work with both you and the agency in the same transaction: the agency pays us, and we are introducing you to it. To obtain or share confidential health care information about the person who needs care we need your authorization, which you give for the agencies named above by acknowledging this statement.

(g) Tours: we do not tour agencies as a matter of course. Our information comes from the agency itself, its state licence record and public sources. We have not toured Sunshine Home Health.

(h) You may stop using our service, or switch to another referral agency, at any time and for any reason, with no penalty and no cancellation fee.

(i) Refunds: because you pay us nothing, there is nothing to refund to you. If a community pays us a fee for your placement and the resident dies, is hospitalized or moves to another setting for more appropriate care within the first thirty days after admission, we refund the community a prorated share of the fee for the days not used, as RCW 18.330.090 requires.

(j) Complaints about a referral agency may be filed with the Washington State Office of the Attorney General, Consumer Protection Division (Consumer Resource Center), 800 5th Ave, Suite 2000, Seattle, WA 98104-3188, 1-800-551-4636 in Washington, 1-206-464-6684 from outside the state, https://www.atg.wa.gov/file-complaint.

(k) Neither MyLivingChoice nor anyone who works on referrals for it, nor their immediate family members, has any ownership interest in any agency we refer families to.

About the care that is needed (optional, a few words each)

We share with the agencies you chose only your name, contact details and care needs; the rest stays with us. Leave blank what you do not know; we can fill it in with you later.

Sending your request signs the Washington statement above with the name you entered, dated now, and authorizes us to share your name, contact details and care needs with the communities or agencies you chose. By submitting, you're okay with us and Sunshine Home Health reaching out by phone, email or text.Always free for families. You choose which agencies hear from you, and we never rank agencies by what they pay us. An agency we introduce you to pays us a flat fee for the introduction, whether or not you hire them, never you. Those agreements are our only tie to the agencies we list. If an agency stops meeting our qualifications, for example its licence lapses, we stop listing it as an option. How we work · FAQ

Medicare Quality of Care

Sunshine Home Health is a Medicare-certified home health agency (certified since 2010). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

3.0 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

4.0 / 5 patient survey rating

  • Would definitely recommend the agency78%US 79%
  • Rated their overall care 9 or 10 out of 1083%US 85%
  • Care was given in a professional way87%US 89%
  • The team communicated well88%US 86%
  • The team discussed medicines, pain and home safety82%US 82%

313 completed patient surveys, 29% response rate.

Hospital outcomes

  • Discharged to the community86%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)8%US 11%Same as

How patients did

  • Care started within 2 days of referral97%US 94%
  • Patients got better at walking or moving around83%US 83%
  • Patients got better at getting in and out of bed88%US 83%
  • Patients got better at bathing89%US 86%
  • Patients' breathing improved86%US 85%
  • Patients got better at taking medications correctly80%US 81%
  • Patients who had a fall with major injury (lower is better)2%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations67%US 61%

Service area

Sunshine Home Health reports serving 36 ZIP codes, including Spokane, Airway Heights, Chattaroy, Cheney, Clayton, Colbert, Deer Park, Elk, Fairfield, Four Lakes and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 507119. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Sunshine Home Health offer?

Sunshine Home Health offers Home Health.

Where is Sunshine Home Health located?

Sunshine Home Health is located at 10410 E 9th Ave Bldg B in Spokane Valley, Washington.

What do families say about Sunshine Home Health?

Sunshine Home Health carries a 3.4 out of 5 rating from 17 Google reviews. Reviews of Sunshine Home Health are sharply divided, with some families praising responsive nurses and thorough post-hospital care coordination, while others describe poor follow-through on ordered therapy and a distressing experience with a caseworker complaint. The mix of very positive and very negative accounts suggests inconsistent experiences depending on which staff members are assigned to a case. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

Does Medicare cover care from Sunshine Home Health?

Yes. Sunshine Home Health is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.0 out of 5 stars.

Do I need a referral to use Sunshine Home Health?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Sunshine Home Health?

Submit the Request Information form on this page, or contact Sunshine Home Health directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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