The leaf life
Jan 2026
Not a good fit for my father in law who had alzheimers. The last CNA was good (hence the 2 vs 1 star rating) but generally the care provided was minimal and inconsistent. Would not recommend unless you can spend time staying on top of this company to make sure the care is provided consistently. Throughout the roughly 8 weeks of care, I tried to escalate issues immediatley and called the office at least three times. Some adjustments were made. I did have one person in the office address seem to care and address some issues at the end which was appreciated. If you want to keep reading here are some specific issues 1. Even though it was explicitly requested and agreed to, the company did not provide the same caregivers or the same schedule consistently which is very disruptive for a person with dementia to have different people/schedule/inconsistency of care. I understand if there was a sub because someone had time off but this was a consistent issue and caused a lot of confusion and stress. 2. Scheduling for care givers was sometimes done within hours of when they wanted to come or they would show up without an appointment. Some caregivers would find him at his facility and perform services but on at least 2 occasions they counted it as missed appointment even though no one knew they were coming. Caregivers would just not come per the frequency agreed to or they would stack multiple caregivers on a day. They requested at least once to have all 4 caregivers come on one day. All of this defeated the point of having people come throughout the week for care. 3. The company had clear direction to have any/all paperwork go through the POA as my father in law is not cognitively capable of signing anything. The biggest issue was that the nurse had my father in law sign his first name on his discharge papers and then gave the copy to him. He has no clue what he is signing and of course the paper was lost. The nurse did send a copy via text after he told us what he had done and the POA requested a copy. The POA was present for the final visit and could have signed but the nurse had my father in law sign a week prior to the last visit. 4. Caregivers were told to not provide any medical information or care with anyone but the family but this was disregarded and care was provided in the presense of other residents as well and at least one other resident was given information about his care.
