Richard Viertel
Sep 2023
Great bunch of people. They care for Winnie like she is thier mom. I feel sure that they are giving her the best care possible Big hug to all the staff and workers
1 / 3Quick Facts
- Total units
- 77
- Medicare rating
- 4 of 5
- Ownership
- Government, County
- Certified beds
- 77
- Inspections
- View history (24 citations)
- Ownership
- Nonprofit 501(c)(3) charity auxiliary
- Location
- Situated on a bluff near the Mississippi River
CMS Care Compare
What Families Think
Sunnycrest Manor Auxiliary is a small, nonprofit-supported skilled nursing home in Dubuque, Iowa, rated 4.3 out of 5 from 47 Google reviews. Families frequently praise the warmth and dedication of the staff, especially in caring for residents with dementia, and note strong efforts to keep families connected. A couple of reviewers mention staffing levels as a common challenge, consistent with many nursing homes.
The Good
- Staff described as compassionate and attentive to residents
- Positive experiences reported for residents with dementia
- Monthly family night keeps relatives involved
- Variety of resident activities offered
- Scenic setting on a bluff near the river
- Extra effort made for family visits during COVID
The Bad
- One report of insufficient staffing, a common nursing home issue
- No published pricing information available
AI-generated from reviews and community data.
Sunnycrest Manor Auxiliary is a senior living community in Dubuque, Iowa offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.3 out of 5 across 47 reviews.
About Sunnycrest Manor Auxiliary
Sunnycrest Manor Auxiliary is a skilled nursing and long-term care facility in Dubuque, Iowa, with a licensed capacity of 77 residents. The community is situated on a bluff near the Mississippi River with grounds families describe as beautiful.
Families consistently highlight the attentiveness of the staff, noting that caregivers treat residents with genuine compassion and go out of their way to support both residents and visiting family members. The facility offers a range of activities and maintains regular family involvement through monthly family nights. One family wrote, "They care for Winnie like she is their mom." Residents and their families appreciate the welcoming atmosphere, though some acknowledge the common nursing home challenge of staffing levels.
Sunnycrest Manor Auxiliary holds a 4.3 out of 5 Google rating based on 47 reviews, with families expressing gratitude for the respectful, person-centered care provided to residents across varying care needs.
Types of Care at Sunnycrest Manor Auxiliary
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Wheelchair Accessible
Meals & Dining
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Chapel / Religious Services
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
- Security
Activities
- Birthday / Holiday Parties
- Religious Services
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Sunnycrest Manor Auxiliary
4.3overall · 47 ratings combined
4.3★ on Google (47)
Steve Raine
Oct 2020
Just had a really nice outside window visit with my mom, due to COVID rules. The Staff was wonderful, and really made sure the visit went flawlessly. I am so THANKFUL that Sunnycrest Manor goes the extra mile to serve the residents and family. Everyone was GREAT!
Carolyn “Suzie” Busko
Jan 2018
They were a godsend for my husband. He loved it there. The help really cared and did everything they could to make him happy. He had dementia but some days he remembered. He always remembered me. If you care about your love ones please send them here. He was treated bad at Enoble Nursing home and I had to get him where they treated him like a human. I'll always be grateful to all of those people.
Donna Welch
Jan 2018
Wonderful Nursing home. Caring staff. They offer a variety of activities for the residents. They keep families involved and even have a family night once a month.
Donna Welch
Jul 2017
A very nice nursing home. The grounds are beautiful. Located on a bluff near the Mississippi River. My mother lives here and lives the bother the people who live here and work here. Typical problem of not enough workers that is found in most nursing homes. But the workers make up for it by having a very caring manor.
Government Inspection History
5 inspection visits in the last three years, 24 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Mar 5, 2026Fire Safety StandardHealth Standard5 citations
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 6, 2026
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 6, 2026
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 26, 2026
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 26, 2026
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 26, 2026
Sep 2, 2025Health Complaint1 citation
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionPast Non-Compliance
Feb 27, 2025Fire Safety StandardHealth Standard8 citations
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 26, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 24, 2025
Ensure proper usage of power strips and extension cords.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 5, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 3, 2025
Have a plan that describes the process for conducting QAPI and QAA activities.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 24, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 24, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 24, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 24, 2025
Apr 11, 2024Fire Safety StandardHealth Standard9 citations
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 20, 2024
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 18, 2024
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 18, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 8, 2024
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 20, 2024
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 8, 2024
Ensure proper usage of power strips and extension cords.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 18, 2024
Assess the resident when there is a significant change in condition
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 8, 2024
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 8, 2024
Aug 30, 2023Health Complaint1 citation
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 28, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Sunnycrest Manor Auxiliary offer?
Sunnycrest Manor Auxiliary offers Skilled Nursing / Long Term Care.
Where is Sunnycrest Manor Auxiliary located?
Sunnycrest Manor Auxiliary is located at 2375 Roosevelt Street in Dubuque, Iowa.
What do families say about Sunnycrest Manor Auxiliary?
Sunnycrest Manor Auxiliary is a small, nonprofit-supported skilled nursing home in Dubuque, Iowa, rated 4.3 out of 5 from 47 Google reviews. Families frequently praise the warmth and dedication of the staff, especially in caring for residents with dementia, and note strong efforts to keep families connected. A couple of reviewers mention staffing levels as a common challenge, consistent with many nursing homes.
How did Sunnycrest Manor Auxiliary do on recent health and safety inspections?
Sunnycrest Manor Auxiliary had 5 government inspection visits in the last three years, with 24 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Sunnycrest Manor Auxiliary?
Submit the Request Information form on this page to connect with Sunnycrest Manor Auxiliary and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Sunnycrest Manor Auxiliary? Claim this listing to update photos, pricing, and details. It's free.
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