Liz Theisen
Mar 2026
Exceptional care!!! Great staff who really care! No agency!
1 / 5Quick Facts
- Total units
- 185
- Medicare rating
- 4 of 5
- Ownership
- Non profit, Corporation
- Certified beds
- 185
- Inspections
- View history (18 citations)
- Rehab Therapy
- On-site PT and OT rehabilitation services
- Staffing Model
- Uses no outside agency staff
- Fitness Amenity
- Therapy pool with adjustable treadmill for rehab
CMS Care Compare
What Families Think
Families and rehab patients describe Stonehill Health Center as a caring, competent skilled nursing and rehab facility in Dubuque, with particular praise for its physical and occupational therapy teams and supportive staff during end-of-life care. The community holds a strong 4.5-star rating from 34 Google reviews, with most reviewers highlighting kindness, respect, and attentive care from nurses, CNAs, and therapists.
The Good
- Highly praised rehab and physical therapy staff
- Compassionate, attentive nursing and CNA care
- Strong support during end-of-life and hospice transitions
- Helpful, responsive social work staff
- Consistent staffing without reliance on agency workers
The Bad
- One reviewer found pool equipment settings inflexible for personalized workouts
AI-generated from reviews and community data.
Stonehill Health Center is a senior living community in Dubuque, Iowa offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.5 out of 5 across 34 reviews.
About Stonehill Health Center
Stonehill Health Center is a skilled nursing and long-term care facility in Dubuque, Iowa, licensed for 185 residents. The community serves patients recovering from surgery and those requiring ongoing care, including rehabilitation services.
Families consistently praise the staff's genuine commitment to resident wellbeing. Multiple reviewers highlighted respectful, competent care during recovery stays and long-term residence, with staff members remembered by name for their compassion. Physical therapy receives particular commendation, with families noting therapists' expertise in addressing conditions like fibromyalgia and balance concerns. One family wrote that staff provided "respect, genuine care, competency and kindness" throughout their parent's stay. The facility also appears to employ permanent staff rather than agency personnel, which families value for continuity of care.
One reviewer raised concerns about inflexibility in pool therapy settings, citing rigid protocols that limited customization of equipment for individual therapeutic needs. This feedback stands apart from the broader pattern of positive experiences.
Stonehill Health Center holds a 4.5-star Google rating based on 34 family reviews, with the majority reflecting strong satisfaction with care quality and staff attentiveness during both rehabilitation and extended stays.
Types of Care at Stonehill Health Center
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
Need help deciding?
Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.
Help Me ChooseReviews of Stonehill Health Center
4.5overall · 34 ratings combined
4.5★ on Google (34)
Mark Henning
Jan 2026
I am very grateful and appreciative for Stonehill Center for recovery and rehabilitation following my leg surgery at Finley Hospital. I was at Finley for 4 days and was fortunate Stonehill could accept me afterwards. I spent two weeks at Stonehill, including over Thanksgiving holiday, and was treated with respect, genuine care, competency and kindness. From the driver who made the transfer, admission coordinator, nurses, CNAs, OT, and PT, food service, and cleaning I was impressed and thankful for the prompt care, understanding, kindness and simply visiting with me during this time. I thank God we are blessed in Dubuque for a facility like Stonehill. My heartfelt thanks and All my Best to you All! Kindest Regards, Mark
Judie
Aug 2024
I have been at PT 4 times in the last several years and the have helped me each time with my balance and fibromyalgia pain. All therapists are great, friendly and helpful. Thank God for such a place I ca court on,
Annette Kerkel
Jan 2024
Both of my parents moved to stonehill a year ago, my dad passed away about 6 months after moving in. The staff there were so supportive and helpful to me and my family, but exceptionally supportive to my mom! Tamisha or (Tammy) as my dad called her, was exceptional with the hearfelt attention she gave my dad. Sheila VanGordon, the social worker was unbelievably helpful, and continues to help me with everything! I want to thank all the staff for all their kindness and exceptional care.
Barb Coakley
Apr 2023
Staff is not accommodating for treadmill pool patrons. I was alone in the pool and staff would not set the speed where I needed it to be to get the heart rate that I needed. They have a rigid rule of only setting the speed at whole numbers and half numbers, nothing in between. Depending on where water level is set, this makes a significant difference in heart rate........to the tune of 30 beats per minute for me which is the difference between warm up zone and aerobic zone for me.Don't waste your time going if you are looking for a specific heart rate in the pool. This is just crazy because I was the only one in the pool. Staff refused to come back in a few minutes to check on me When I asked them to possibly come back in and adjust the speed for me. It's not like they were busy at the time at the desk anyway. It was a very slow time at the gym.
Government Inspection History
3 inspection visits in the last three years, 18 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Aug 7, 2025Fire Safety StandardHealth Standard3 citations
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 6, 2025
Have restrictions on the use of highly flammable decorations.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 18, 2025
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 6, 2025
Aug 8, 2024Fire Safety StandardHealth Standard5 citations
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 14, 2024
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 14, 2024
Ensure proper usage of power strips and extension cords.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 14, 2024
Have an alternate power supply for its alarm system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 14, 2024
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 14, 2024
Jun 8, 2023Fire Safety StandardHealth Standard10 citations
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 16, 2023
Provide a written emergency evacuation plan.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 16, 2023
Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 7, 2023
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 16, 2023
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 16, 2023
Meet requirements for sections of health care facilities separated by fire resistive construction.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 16, 2023
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 19, 2023
Use approved construction type or materials.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 16, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 27, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 27, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Stonehill Health Center offer?
Stonehill Health Center offers Skilled Nursing / Long Term Care.
Where is Stonehill Health Center located?
Stonehill Health Center is located at 3485 Windsor Avenue in Dubuque, Iowa.
What do families say about Stonehill Health Center?
Families and rehab patients describe Stonehill Health Center as a caring, competent skilled nursing and rehab facility in Dubuque, with particular praise for its physical and occupational therapy teams and supportive staff during end-of-life care. The community holds a strong 4.5-star rating from 34 Google reviews, with most reviewers highlighting kindness, respect, and attentive care from nurses, CNAs, and therapists.
How did Stonehill Health Center do on recent health and safety inspections?
Stonehill Health Center had 3 government inspection visits in the last three years, with 18 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Stonehill Health Center?
Submit the Request Information form on this page to connect with Stonehill Health Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Stonehill Health Center? Claim this listing to update photos, pricing, and details. It's free.
Nearby Communities
Other senior living options within 25 miles of Dubuque.
Bethany Home Retirement Center
Dubuque, Iowa0 mi
5(3)
Memory CareSkilled Nursing / Long Term Care
Ennoble Nursing and Rehabilitation
Dubuque, Iowa0 mi
4.4(49)
Skilled Nursing / Long Term Care
Sunnycrest Manor Auxiliary
Dubuque, Iowa0 mi
4.3(47)
Skilled Nursing / Long Term Care
Harmony Dubuque
Dubuque, Iowa0 mi
4.2(59)
Skilled Nursing / Long Term Care
Dubuque Specialty Care
Dubuque, Iowa0 mi
4.1(29)
Skilled Nursing / Long Term Care
Luther Manor At Hillcrest
Dubuque, Iowa0 mi
3.8(8)
Assisted LivingMemory CareSkilled Nursing / Long Term Care
Prefer to stay home?
Home care agencies serving Dubuque bring help to the house: daily living, companionship, and respite for family caregivers.
