Judi Remillard
Jan 2026
The Staff at Sundance has been amazing to work with! They truly care about the residents in their care. Communication has been wonderful and they update you on any changes that are happening. ❤️
Sundance Skilled Nursing And Rehabilitation
2612 W Cucharras St2.9(44 ratings)· Colorado Springs average: 4.3
1 / 5Quick Facts
- Medicare rating
- 3 of 5
- Ownership
- For profit, Limited Liability company
- Certified beds
- 68
- Inspections
- View history (48 citations)
- Therapy services
- In-house PT, OT, and speech therapy team
CMS Care Compare
What Families Think
Reviews for Sundance are sharply divided: many families and reviewers praise the staff's compassion and the rehabilitation-focused care model, while a substantial number of other reviewers describe serious problems with cleanliness, communication, and neglect. Google ratings sit low at 2.9 with a wide spread between glowing and alarming accounts, suggesting inconsistent experiences depending on timing or unit.
The Good
- Many reviewers describe staff as caring and attentive
- Rehabilitation program aims to help residents return home quickly
- Dietary staff praised for quality, varied meals
- Activities program singled out for personal engagement
- Some reviewers note recent leadership and culture improvements
The Bad
- Multiple reports of urine odors, black mold, and filthy linens
- Several reviewers cite unreturned calls and poor family communication
- Reports of understaffing and slow response to call buttons
- One serious report of neglect and mistreatment of a dementia resident
AI-generated from reviews and community data.
Sundance Skilled Nursing And Rehabilitation is a senior living community in Colorado Springs, Colorado offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 2.9 out of 5 across 42 reviews.
About Sundance Skilled Nursing And Rehabilitation
Sundance Skilled Nursing and Rehabilitation, located in Colorado Springs, Colorado, provides patient-centered care with a focus on comprehensive, timely services. The community's approach centers on treating the whole resident, addressing individual needs to help each person achieve their highest possible level of function and independence.
Post-acute services at Sundance manage the nursing, medical, and therapy needs of residents, helping to bridge the transition between hospital and home. Rehabilitation services are designed to support the highest level of function, independence, and safety, with individualized treatment plans developed by an interdisciplinary team that includes nursing, social services, activities, and dietary staff working in consultation with residents' physicians.
The community offers specialized programs to address a range of medical needs, including physical, occupational, and speech therapy delivered by specially trained clinicians. The philosophy at Sundance emphasizes making residents active partners in their own recovery rather than passive recipients of care, with a focus on helping people feel better, healthier, and ready to return home.
Time-effective, intensive rehabilitation programs are structured to enable residents to return home more quickly. Sundance also states a commitment to equitable care, administering programs intended to improve disparities in care for all who come through their doors.
Types of Care at Sundance Skilled Nursing And Rehabilitation
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Chapel / Religious Services
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Sundance Skilled Nursing And Rehabilitation
2.9overall · 44 ratings combined
2.9★ on Google (42) · 3★ on Yelp (2) · Yelp page ↗
DaNessa Washington
Jan 2026
Sundance is undergoing an impressive transformation. The staff are taking genuine pride in their work, which is evident in their attitude and level of care which is significant in a 5 star building. Leadership is strong, visible, and inspiring, creating a culture of accountability and excellence. It’s encouraging to see a community so focused on growth, teamwork, and delivering highER-quality service.
Tammy S.
Dec 2025
Where do I begin. First, my mil was deposited here after a short stay in another rehab. In the main level the rooms are 3 to a room. The room size was built to only accommodate 2 people, they squeezed in a third bed in between. It was dirty. The floors looked like they hadn't been washed in months or longer. There was a lingering fragrance of urine and feces. Everything was very old and unkept. To the staff. There were a few people that were nursing care that appeared to appreciate their jobs. A couple of CNA's did also but then there were the majority that were just there because they had to be. They needed a job, any job with a paycheck. The care they delivered was subpar at best. My mil has functioning dementia. She goes in and out of lucidity. We were told by neurology and psychology at the hospital that she could no longer make decisions for herself. In a nutshell, she was unable to care for herself including personal care, meals, and daily financial and other living needs. She had been living in very poor conditions and had been taken advantage of financially by family members, neighbors and home care staff including doctors and nursing. She had survived a fall in which she broke her neck. Social workers at the hospital were great they placed her at a very nice rehab facility. There was a problem with her MPOA and they could not get rid of her fast enough. Supposedly the only place in town that had an open bed was Sundance Skilled Nursing and Rehab. No one in her immediate family was able to care for her advancing needs. She is a smoker so options were limited. She was placed in the middle bed between two other woman. First thing we became aware of was her personal belongings went missing. She was given a tall dresser 5' plus with the tv placed on top of it. She had a neck brace that was ordered to stay on. It was taken off by staff and not put back on. She began hoarding food in the dresser and when the staff was made aware they claimed they were not allowed to go through her personal space. We cleaned out the dresser several times and request it be taken out of the room but it never happened. We removed her cherished belongings before they became someone else's. She was left with basic clothing. The next crisis came when another patient thought my mil had stolen her cell phone and physically assaulted her. The staff realized what had happened and removed the other patient and put my mil and the other patient under 24/7 guard. We were horrified! We began our own search for another facility. We soon found another placement and began the paperwork to move her which involved the office staff of Sundance. Once it was leaked out that my mil was moving the staff would say stuff to her like, "we love having you here, grandma" and "you know if you don't want to move you don't have to." By then we had secured a MPOA and FPOA and were very much in charge. She was moving. The staff continued to undermine our attempts by stalling paperwork, making her afraid to move to a new place using fear tactics. Even telling her they were going to miss her so much as she was part of their family. We threatened to turn them in and they did back off once litigation both individual and facility wide was threatened. We were taking names and threatening licenses. Also at this point my mil began to smell. We asked when she had been bathed last. The staff said she had not had a bath at all. She had been refusing a bath all along. So no bathing was done. The staff claimed that they can't make her bathe. Her linens were not changed in the month she was there ei It was basically a frat house for the disabled and elderly. The day before we were moving her we went to pack her things. It was Halloween. As with many nursing homes, children were visiting to trick or treat. No one noticed that when the children left on their way down west Colorado Avenue my mil left with them. We arrived and she was gone. No one knew when she left nor how long she had been gone. We panicked and drove around looking for her. Six blocks away we found her. She was scared and disoriented. Not anyone took responsibility from Sundance. We took her and left. If I could have given a negative star rating I would have.
Debby Holmes
May 2025
The Activity program at Sundance is amazing! Tabatha works hard to see that every resident is involved ~ she is not just meeting their needs, she is going above and beyond!
Adam Gillenwater
Apr 2025
The CNAs, Nurses, and dietary aides work very hard to care for the residents here. You can tell they want people to be rehabilitated as fast as possible.
Government Inspection History
5 inspection visits in the last three years, 48 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Feb 26, 2026Fire Safety StandardHealth Standard21 citations
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 25, 2026
Use approved construction type or materials.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 15, 2026
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 28, 2026
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 28, 2026
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 28, 2026
Have restrictions on the use of flammable curtains.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 15, 2026
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 28, 2026
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 28, 2026
Provide properly protected cooking facilities.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 25, 2026
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2026
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2026
Provide safe, appropriate pain management for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2026
Provide or obtain dental services for each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2026
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2026
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2026
Make sure that a working call system is available in each resident's bathroom and bathing area.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2026
Have enough outside ventilation via a window or mechanical ventilation, or both.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2026
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2026
Honor the resident's right to organize and participate in resident/family groups in the facility.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2026
Provide activities to meet all resident's needs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2026
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2026
Aug 15, 2025Health Complaint1 citation
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionPast Non-Compliance
Feb 27, 2024Fire Safety StandardHealth Standard10 citations
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 28, 2024
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 28, 2024
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 28, 2024
Install corridor and hallway doors that block smoke.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 28, 2024
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 28, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 28, 2024
Have properly installed electrical wiring and gas equipment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 28, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 28, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 22, 2024
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 28, 2024
Oct 5, 2023Health Complaint4 citations
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 1, 2023
Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 1, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 13, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 13, 2023
Nov 17, 2022Fire Safety StandardHealth Standard12 citations
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 30, 2022
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 14, 2022
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 28, 2022
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 15, 2022
Honor the resident's right to organize and participate in resident/family groups in the facility.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 23, 2022
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 28, 2022
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 23, 2022
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 18, 2023
Ensure proper usage of power strips and extension cords.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 28, 2022
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 28, 2022
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 28, 2022
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 27, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Sundance Skilled Nursing And Rehabilitation offer?
Sundance Skilled Nursing And Rehabilitation offers Skilled Nursing / Long Term Care.
Where is Sundance Skilled Nursing And Rehabilitation located?
Sundance Skilled Nursing And Rehabilitation is located at 2612 W Cucharras St in Colorado Springs, Colorado.
What do families say about Sundance Skilled Nursing And Rehabilitation?
Reviews for Sundance are sharply divided: many families and reviewers praise the staff's compassion and the rehabilitation-focused care model, while a substantial number of other reviewers describe serious problems with cleanliness, communication, and neglect. Google ratings sit low at 2.9 with a wide spread between glowing and alarming accounts, suggesting inconsistent experiences depending on timing or unit.
How did Sundance Skilled Nursing And Rehabilitation do on recent health and safety inspections?
Sundance Skilled Nursing And Rehabilitation had 5 government inspection visits in the last three years, with 48 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Sundance Skilled Nursing And Rehabilitation?
Submit the Request Information form on this page to connect with Sundance Skilled Nursing And Rehabilitation and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Sundance Skilled Nursing And Rehabilitation? Claim this listing to update photos, pricing, and details. It's free.
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