1 / 6Families generally describe SummerHouse Vista Shores as a beautiful, well-located community with caring staff and strong dining and activities programs. However, a notable number of reviewers report serious lapses in communication, staff turnover, housekeeping, and maintenance that have led to safety and billing concerns.
AI-generated from reviews and community data.
SummerHouse Vista Shores is a senior living community in New Orleans, Louisiana offering Assisted Living, Memory Care and Independent Living. Amenities include Professional Chef, Restaurant style Dining Room and Gathering / Activity Spaces. Families rate it 4.3 out of 5 across 53 reviews.
SummerHouse Vista Shores is an assisted living and memory care community in New Orleans, Louisiana, situated on the former Vista Shores Country Club overlooking Bayou St. John. The community offers two distinct living options: Assisted Living for residents who need support with daily activities while maintaining independence, and GLOW Memory Care, which uses customized approaches for residents with Alzheimer's disease and related dementias.
Assisted Living residents receive 24-hour personalized support including chef-prepared meals daily, weekly housekeeping, scheduled transportation, and assistance with daily tasks while preserving autonomy and dignity. Memory Care employs compassionate expertise and vibrant daily experiences designed to celebrate each resident's unique life story and support cognitive reserve and quality of life.
The community offers chef-prepared dining with rotating seasonal menus created with resident input, plus a full calendar of activities including games, educational lectures, art classes, and live music. A full-time Activities Director ensures programming reflects residents' unique interests. Dimensions Health & Fitness programming provides recreational and social options, with onsite therapies available to improve strength, balance, and flexibility.
Additional services include concierge assistance with errands, dry cleaning, package handling, document services, housekeeping and maintenance, and complimentary scheduled transportation for shopping and local outings. The community honors veterans through a dedicated Veterans Program offering exclusive savings.
Located along historic Bayou St. John in New Orleans, the community offers proximity to City Park, local cafés, and downtown's cultural attractions while providing natural tranquility through shaded porches and courtyard walks.
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Help Me Choose4.3overall · 53 ratings combined
4.3★ on Google (53)
Susan Hoffman
Jul 2026
My family and I are grateful to the kind, professional and attentive staff at Summer House. They helped my cousin for one month to transition to a peaceful death with the aid of compassionate and knowledgeable hospice workers. They were all attentive day and night. They helped during a very difficult time!
Jackson Moser
Jul 2026
A positively homey feel for an assisted living facility. The executive director, Kyle, as well as his staff, truly care about each and every one of their residents. The kitchen also has meals that are so good, I would come in like it's a restaurant if I could.
Ellen Frischhertz
May 2026
Charmey impresses me. She is aware of the needs of the population she is working with. She is patient, kind, and serious about her position. I strongly support her. It is a difficult population and each person needs special attention. Thank you, Charmey.
Erin Moran
Apr 2026
During our search for a facility for a family member, we discovered Summerhouse on a search on the Internet and thank goodness we did. The staff there are so professional and prepared and informative about their product and the facility that it made it very easy for us to make a decision. This was after a long arduous process of seeking out and touring other facilities. Everyone we encountered from the sales department to the Executive Director to the nursing staff, memory care, and facilities staff were extremely professional and helpful and provided us relief that we were placing our family member in the right place. They were so good that we already recommended the facility to another person we encountered we would highly recommend this facility for the care of a family member. And it’s a beautiful location.
Berkley The Artist
Apr 2026
Hi, my family has received a threatening fiscal letter from your company . We have assembled a team of professionals to investigate your erroneous accusation of a delinquent nonpayment.<br><br>I am on day 5 of calling the company both the local and corporate office, as well as sending emails to no correspondence from SummerHouse Vista Shores .<br><br>This post in hopes that someone will return our phone call to address the issue. Unfortunately, we have surveyed other complaints against this company with similar allegations. We are beginning to feel as if we are being scammed . We are unsure if this is coming directly from your company or from a third party.<br><br>Please help us by returning any of the calls we have put into your office over the last week . We spent thousands of dollars with your institution and it is only good business to return our correspondence after accusing us of owing you money. This is getting suspicious. Please contact us immediately.<br><br>Thank you.
SummerHouse Vista Shores offers Assisted Living, Independent Living and Memory Care.
SummerHouse Vista Shores is located at 5958 St Bernard Ave in New Orleans, Louisiana.
Families generally describe SummerHouse Vista Shores as a beautiful, well-located community with caring staff and strong dining and activities programs. However, a notable number of reviewers report serious lapses in communication, staff turnover, housekeeping, and maintenance that have led to safety and billing concerns.
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