Emily Venable
Apr 2026
St. Margaret's is a wonderful, home-like environment that strives to make sure all residents feel welcomed and included.
1 / 3Quick Facts
- History
- Operating continuously since 1889
- Accreditation
- Certified for Nursing Care Center and Post-Acute Care
- On-site pharmacy
- In-house pharmacy available for residents
- Broader care options
- Also offers assisted living, independent living, memory care
- Religious space
- On-site chapel open to residents and visitors
What Families Think
Families describe St. Margaret's at Mercy as a long-standing, homelike skilled nursing facility with an active rehabilitation program and a caring core staff, though a handful of reviewers report serious lapses in supervision and communication. Praise centers on rehab outcomes and personal attentiveness from named nurses and therapists, while complaints point to unresponsive management and inconsistent care on certain floors.
The Good
- Rehab team (PT/OT/speech) frequently praised by name
- Many reviewers call it clean and homelike
- Staff often keep families updated during care
- Chapel and gardens add to community feel
- Skilled nursing helped residents recover and return home
The Bad
- Several reviewers cite unresponsive, overworked management
- One report of a resident left unattended and room uncleaned for a week
- One report of incompetent nursing care leading to a medical emergency
- One report of a CNA behaving aggressively and poor fall supervision
AI-generated from reviews and community data.
St. Margaret’s at Mercy is a senior living community in New Orleans, Louisiana offering Assisted Living and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.4 out of 5 across 36 reviews.
About St. Margaret’s at Mercy
St. Margaret's at Mercy is a comprehensive senior living community in New Orleans, Louisiana, offering skilled nursing care, assisted living, independent living, and specialized memory care. Operating since 1889, the facility has earned accreditation for Nursing Care Center and Post-Acute Care Certification, demonstrating compliance with performance standards for safe, high-quality patient care.
The community provides 24/7 skilled nursing care with personalized treatment plans overseen by a medical director, as well as assisted living services that balance support with independence through medication management, personal care, and daily activity assistance. For those managing independently, private accommodations with community amenities are available. The facility also offers specialized memory care for residents with Alzheimer's and dementia in a structured environment, along with rehabilitation services including physical, occupational, and speech therapy for recovery after injuries or surgeries.
On-site services and amenities include an in-house pharmacy, speech and physical therapy, a salon, library, chapel, gardens, and multi-purpose rooms for activities and gatherings. The household-model design emphasizes socialization and engagement, with balanced meal service tailored to dietary preferences and needs. End-of-life care with compassionate support for families is also provided.
The facility features new, clean, and spacious accommodations with options for private or shared rooms, modern security systems, and staff trained to provide personalized attention to each resident's unique needs. The community is situated in New Orleans, making it accessible for family visits.
Types of Care at St. Margaret’s at Mercy
Assisted LivingSkilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Chapel / Religious Services
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
- Salon / Barber
Activities
- Arts and Crafts
- Religious Services
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of St. Margaret’s at Mercy
4.4overall · 36 ratings combined
4.4★ on Google (36)
Amanda Tucker
Apr 2026
I’ve had several family members cared for at St. Margaret’s and I would highly recommend their services. Their skilled nursing program was an essential step in the recovery of my grandmother to return home.
Vickie Roubion
Mar 2026
My mom moved in a little over three weeks ago. I have been touched by the thoughtfulness and compassion the entire staff has shown her and my family. They have responded to my concerns professionally and timely!
Anthony Wills
Mar 2026
St. Margaret's at Mercy is hands-down one of the best nursing homes I've come across. It really feels like a warm, welcoming home instead of a typical facility—everything is clean, bright, and comfortable, with that genuine home-like atmosphere that makes a huge difference.<br><br>I spent a fair bit of time there, hanging out with the staff and residents, even joining in fire safety education sessions. The whole team—nurses, aides, everyone—was just fantastic: kind, super attentive, quick to respond, and clearly cared a lot about each person. They went way beyond the basics with the care, keeping families updated, serving really good meals, and always treating residents with real respect and dignity.<br><br>One thing that really stood out was the chapel on site—it's beautiful and open to everyone, residents and visitors alike. Being able to spend time there added so much to the positive feel of the place and shows how much they value compassion, spirituality, and strong core values for the whole community.<br><br>It's the kind of place where compassion and quality care actually come first, and you can feel it every day. Based on everything I saw and experienced firsthand, I give it a full **5 stars** without hesitation. If you're looking for a nursing home that truly stands out, St. Margaret's at Mercy is worth every bit of praise.
Treasure Clemons
Mar 2026
This facility has taken the best care of my grandmother since she admitted- it was difficult finding the right facility for her with Caring staff members and we’ve had some rough experiences in the past so it was just a relief once we learned about st. Margaret’s. Truly would recommend this facility to anyone who’s looking for efficient care for their loved one.
Frequently Asked Questions
What types of care does St. Margaret’s at Mercy offer?
St. Margaret’s at Mercy offers Assisted Living and Skilled Nursing / Long Term Care.
Where is St. Margaret’s at Mercy located?
St. Margaret’s at Mercy is located at 3525 Bienville St in New Orleans, Louisiana.
What do families say about St. Margaret’s at Mercy?
Families describe St. Margaret's at Mercy as a long-standing, homelike skilled nursing facility with an active rehabilitation program and a caring core staff, though a handful of reviewers report serious lapses in supervision and communication. Praise centers on rehab outcomes and personal attentiveness from named nurses and therapists, while complaints point to unresponsive management and inconsistent care on certain floors.
How can families visit St. Margaret’s at Mercy?
Submit the Request Information form on this page to connect with St. Margaret’s at Mercy and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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