MyLivingChoice

Sugar Creek Care Center

351 Causeway Drive

4.4(44 ratings)

Sugar Creek Care Center, photo 11 / 6

Quick Facts

Total units
148
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
148
Spiritual care
On-site pastoral counseling and interdenominational church services

What Families Think

Sugar Creek Care Center is a skilled nursing and rehabilitation facility in Franklin, Pennsylvania that also offers on-site independent living apartments, giving residents a path between more independent living and higher levels of care. No detailed family reviews were provided, though the community holds a 4.4 rating from 43 Google reviews.

The Good

  • On-site independent living plus skilled nursing continuum
  • Dementia care services offered
  • Certified therapists provide personalized rehab plans
  • Pastoral counseling and church services on-site
  • Active volunteer and recreational activity programs
  • High overall Google rating (4.4/43)

The Bad

  • No published pricing information available
  • No detailed written reviews provided to verify care quality

AI-generated from reviews and community data.

Sugar Creek Care Center is a senior living community in Franklin, Pennsylvania offering Independent Living and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Fitness Center and Gathering / Activity Spaces. Families rate it 4.4 out of 5 across 44 reviews.

About Sugar Creek Care Center

Sugar Creek Care Center is a skilled nursing and rehabilitation facility in Franklin, Pennsylvania, offering comprehensive care including dementia services in a supportive environment. The facility is staffed by registered nurses, licensed practical nurses, and certified nursing assistants working collaboratively to enhance quality of life and promote independence.

The community provides skilled nursing care with 24-hour support, specialized therapies, and comprehensive medical services. Dedicated certified therapists and geriatric-trained staff develop personalized rehabilitation plans that prioritize dignity and independence, serving both short-term recovery and ongoing care needs.

Sugar Creek also offers independent living apartments on-site for seniors seeking a maintenance-free lifestyle while remaining self-sufficient, with proximity to skilled nursing and rehabilitation services when needed. These independent living residences feature access to on-site activities, off-site excursions, a fitness center, salon, and concierge services.

Pet-friendly living options are available, allowing residents to have their furry companions join them. The community maintains an active volunteer program engaging both residents and community volunteers, and offers quality therapeutic and recreational activities along with organized off-site community outings.

Additional support services include on-site pastoral counseling and interdenominational church services, providing spiritual care to residents and their families.

Types of Care at Sugar Creek Care Center

Independent LivingSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Fitness Center
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Pet Friendly
  • Salon / Barber
  • Security
  • Transportation Services

Activities

  • Birthday / Holiday Parties
  • Day Trips and Outings
  • Grocery Shopping and Errands
  • Religious Services
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Sugar Creek Care Center

4.4overall · 44 ratings combined

4.4★ on Google (44)

Ryan newman

May 2026

via Google

A take wonderful care of my ninety two year old grandfather who is extremely lucid. The staff is friendly to not only the residents but the guests. The facility is clean, neat, well staffed and, most importantly when choosing a nursing facility, it does not smell. People get nose blind to it but most nursing homes smell like feces. If you have someone you love and you need a reasonably priced nursing care facility.There is no place better in this area that I know of than sugar creek for the money. Saint paul's in greenville is extremely nice but very expensive.

Kim Goodman

May 2026

via Google

The staff were friendly and very concerned about my friend.

Daniel McKinley

Mar 2026

via Google

At a very nice visit with Paulette and Kenneth, king facility was nice and clean.The only reason I didn't give it five stars is I had to try to find somebody to let me out. But I understand the safety of the residents is a big plus!

Jessica Hollabaugh

Dec 2025

via Google

Nice place. Staff seem to really care about patients. I've been in many care homes that have an overwhelming bad smell. This place is very clean and doesn't have a bad smell at all. The residents are sweet.

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Government Inspection History

11 inspection visits in the last three years, 44 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Mar 26, 2026Health Complaint1 citation
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 8, 2026

Dec 23, 2025Health Complaint1 citation
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 26, 2026

Nov 13, 2025Health Complaint5 citations
  • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 6, 2026

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 6, 2026

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 6, 2026

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 6, 2026

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 6, 2026

Aug 29, 2025Fire Safety StandardHealth Standard9 citations
  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 29, 2025

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 29, 2025

  • Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 9, 2025

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 9, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 9, 2025

  • Provide or obtain dental services for each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 9, 2025

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 9, 2025

  • Keep residents' personal and medical records private and confidential.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 9, 2025

  • Have simulated fire drills held at unexpected times.

    Severity C of L: potential for minimal harm, widespreadCorrected Sep 29, 2025

Aug 8, 2025Health Complaint2 citations
  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 26, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 26, 2025

Jun 27, 2025Health Complaint2 citations
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 15, 2025

  • Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 15, 2025

May 22, 2025Health Complaint1 citation
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 8, 2025

May 9, 2025Health Complaint3 citations
  • Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 17, 2025

  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 17, 2025

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 17, 2025

Dec 31, 2024Health Complaint1 citation
  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 31, 2025

Sep 20, 2024Fire Safety StandardHealth Standard10 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 29, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 29, 2024

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 29, 2024

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 29, 2024

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 29, 2024

  • Have properly located and lighted "Exit" signs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 29, 2024

  • Have power receptacles that are properly grounded.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 29, 2024

  • Establish emergency prep training and testing.

    Severity C of L: potential for minimal harm, widespreadCorrected Oct 29, 2024

  • Have simulated fire drills held at unexpected times.

    Severity C of L: potential for minimal harm, widespreadCorrected Oct 29, 2024

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity C of L: potential for minimal harm, widespreadCorrected Oct 29, 2024

Oct 20, 2023Fire Safety StandardHealth ComplaintHealth Standard9 citations
  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 24, 2023

  • Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 1, 2023

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 1, 2023

  • Provide properly protected cooking facilities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 24, 2023

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 1, 2023

  • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 1, 2023

  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 1, 2023

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 1, 2023

  • Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.

    Severity C of L: potential for minimal harm, widespreadCorrected Dec 1, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Sugar Creek Care Center offer?

Sugar Creek Care Center offers Independent Living and Skilled Nursing / Long Term Care.

Is Sugar Creek Care Center pet friendly?

Yes. Sugar Creek Care Center lists pet-friendly accommodations among its amenities. Ask about any size or breed policies when you visit.

Where is Sugar Creek Care Center located?

Sugar Creek Care Center is located at 351 Causeway Drive in Franklin, Pennsylvania.

What do families say about Sugar Creek Care Center?

Sugar Creek Care Center is a skilled nursing and rehabilitation facility in Franklin, Pennsylvania that also offers on-site independent living apartments, giving residents a path between more independent living and higher levels of care. No detailed family reviews were provided, though the community holds a 4.4 rating from 43 Google reviews.

How did Sugar Creek Care Center do on recent health and safety inspections?

Sugar Creek Care Center had 11 government inspection visits in the last three years, with 44 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Sugar Creek Care Center?

Submit the Request Information form on this page to connect with Sugar Creek Care Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Nearby Communities

Other senior living options within 25 miles of Franklin.