Suburban Home Health Care

elvis sanchez (Chichibocachica)

Apr 2026

via Google ↗

I am writing to formally report ongoing concerns regarding the conduct of an employee named Karina. Many people have witnessed multiple instances where Karina has treated staff in a disrespectful and unprofessional manner in front of others. This includes speaking to employees in a demeaning tone, addressing them harshly, and creating an uncomfortable and hostile work environment. This behavior not only affects employee morale but also undermines the professionalism expected in a healthcare setting, where respectful communication and teamwork are essential for both staff well-being and patient care. I believe this situation deserves immediate attention, as it reflects a pattern of behavior rather than an isolated incident. I respectfully request that this matter be reviewed and addressed appropriately.

E M La

Sep 2023

via Google ↗

My experience has been very positive. I have not had any dealings with office staff - just my assistant for home keeping. With lots of ailments I need someone who is positive. R*** is a delightful young person who will go far in life.

ROGER HURVITZ

Apr 2023

via Google ↗

Even though I terminated all services for a total lack of respect to a Client; as a Corporation no real clinical issues. My Housekeeper, Felix, was excellent. Wish I dealt with the Boston Office vs the questionable Lynn Office. Shame that the Lynn Office forced me, as the Client, to terminate, now, and when I move over to Tuft Health Insurance. A real shame but feel no choice

David Nelyubin

Feb 2019

via Google ↗

After speaking with the office staff about an unskilled worker they explained we were making things up and would be without service if we brought up more complaints. The man was aggressive and did not take proper care of the patient, leaving him to walk alone while doing his own fitness routine outside. This is a patient with a very high fall risk. Completely ignoring our complaint, they sent him back the following week. After asking him personally if he had enough experience to work with a harder than average case (terminally ill patient), he aggressively stood up, started yelling at the family, approached me face to face as if to begin a physical confrontation and stormed out of the apartment. Not only did he threaten me, he made the family and patient feel unsafe, putting us into a much worse emotional position during this already difficult time.

Walrus lily

Jan 2016

via Google ↗

Nurses are great. Office staff is horrible. They don't tell you when they are sending someone to your house. They are extremely inappropriate.I told someone with a heavy Russian accent that I could not understand them. They accused me of harassment !!! (?) They force you to leave a message but never return them. People out in the field are very nice. Office staff is horrible.