L
May 2026
Tutera has completely turned this facility around for the better! Cannot wait to see what else the company has to offer the residents and families!
Strafford Rehabilitation & Health Care Center
505 West Evergreen
3.4(36 ratings)
Part of Tutera Senior Living & Health Care · 102 communities · 4.4★ average
1 / 2Quick Facts
- Total units
- 78
- Medicare rating
- 1 of 5
- Ownership
- For profit, Limited Liability company
- Certified beds
- 78
- Management
- Recently taken over by Tutera senior living company
CMS Care Compare
What Families Think
Reviews for Strafford Rehabilitation & Health Care Center are mixed, with some families praising attentive, compassionate care and a recent management turnaround, while others report serious lapses in maintenance, staffing responsiveness, and medication safety. The community offers skilled nursing, rehabilitation, and long-term care with individualized care plans and full-time therapy services.
The Good
- Families praise attentive, compassionate nursing care
- Clean kitchen and rooms noted by one reviewer
- 24-hour skilled nursing staff on-site
- Physical, occupational, and speech therapy offered
- Recent management change seen as positive turnaround
The Bad
- Multiple reports of unanswered call lights and inattentive CNAs
- Reports of ants and lack of warm water in rooms
- One report of a fall and rib fracture after inadequate supervision
- One report of a medication error involving insulin administration
- One report of a refund delayed for months after a resident's death
AI-generated from reviews and community data.
About Strafford Rehabilitation & Health Care Center
Strafford Rehabilitation & Health Care Center is a 78-bed skilled nursing and long-term care facility in Strafford, Missouri. It serves patients requiring ongoing medical support and rehabilitation, including stroke patients and those with complex conditions.
Family experiences at the facility are sharply divided. Some families report deep concerns about fundamental care standards: medication oversight lapses that put residents at serious risk, inadequate supervision of residents requiring assistance, unresponsive call lights, and unresolved environmental issues including pest infestations and lack of hot water in resident rooms. One family praised the cleanliness, responsiveness, and professionalism of staff, noting their peace of mind with their husband's stroke care. Another expressed optimism about recent management changes under new ownership.
The facility carries a 3.4 out of 5 Google rating based on 36 reviews. Families considering placement should weigh the stark differences in reported experiences and seek clarification about current operations and recent improvements before making a decision.
Types of Care
Skilled Nursing / Long Term Care
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Help Me ChooseReviews
3.4overall · 36 ratings combined
3.4★ on Google (36)
Kaleena Crites
Dec 2025
If I could give them a negative star, I would. The CNAs nearly killed my grandpa. We found out that they haven't been checking his blood sugar like they're supposed to, and he hasn't been eating because he hasn't been feeling good. They gave him his medicine, which nearly killed him or could have sent him to a diabetic coma. I work in healthcare as a MA. I deal with diabetic patients all the time, and it's crucial to check their blood sugar every time before administering insulin to ensure they absolutely need it. Whoever did this needs to be let go for medical neglect.
Kathryn Charlton
Dec 2025
I am so pleased and so much at peace with the wonderful care they Igive my husband . He's a stroke patient and I cannot care for him at home by myself. Kitchen is spotless, rooms are clean, response is top or, staff indso kind and professional. ( The first few days I played lost and did my own inspection!) Other pat were clean and happy, other family members were happy with their loved ones care! Excellent care & service.
Aaron Hinch
Nov 2025
Worat place to send anyone to they have so many issue with staff and actually answering call lights. I have many times walked in the cnas are at the nurses station on their phone or outside smoking and their admin never comes out of her office to address these issues. Ants in many rooms and their water issues are horrible.
Debbie Gallegos
Sep 2025
Concerned sister of resident. My sister does not have warm water in her room and hasn’t for months! There are also ants in her room and are even in her purse. There are ants on the floor around her furniture. I don’t feel these are satisfactory living conditions and hope will be corrected ASAP!!!
Frequently Asked Questions
What types of care does Strafford Rehabilitation & Health Care Center offer?
Strafford Rehabilitation & Health Care Center offers Skilled Nursing / Long Term Care.
Where is Strafford Rehabilitation & Health Care Center located?
Strafford Rehabilitation & Health Care Center is located at 505 West Evergreen in Strafford, Missouri.
What do families say about Strafford Rehabilitation & Health Care Center?
Reviews for Strafford Rehabilitation & Health Care Center are mixed, with some families praising attentive, compassionate care and a recent management turnaround, while others report serious lapses in maintenance, staffing responsiveness, and medication safety. The community offers skilled nursing, rehabilitation, and long-term care with individualized care plans and full-time therapy services.
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