J.D. McMillan
Dec 2025
Very nice & caring staff & employees.PT & OT are top notch. They are very helpful in helping with needs. The food is good through the week but not on weekends..
1 / 2Quick Facts
- Medicare rating
- 3 of 5
- Ownership
- For profit, Limited Liability company
- Certified beds
- 120
- Inspections
- View history (48 citations)
- Transportation
- Handicapped-accessible vans to medical appointments
- Care oversight
- Skilled nursing care under physician supervision
CMS Care Compare
What Families Think
Families generally praise the physical and occupational therapy staff and describe caring nursing and rehab teams, though reviews are mixed, with one detailed account of serious care lapses and staffing shortfalls. The building itself is older, which some reviewers note leads to maintenance issues.
The Good
- Physical and occupational therapy praised as top notch
- Staff described as kind and caring by multiple reviewers
- Helped arrange voting access for a resident
- Rehabilitation progress noted after multi-week stays
- Transportation provided to medical appointments via accessible vans
The Bad
- One detailed report of short staffing causing hours-long delays in care
- One report of a nurse being rude and dismissive to a resident
- One reviewer noted an inaccurate note affecting future facility placement
- Older building noted to have maintenance issues
- Food quality reported as inconsistent on weekends
AI-generated from reviews and community data.
Glendale Gardens Nursing & Rehab is a senior living community in Springfield, Missouri offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.4 out of 5 across 31 reviews.
About Glendale Gardens Nursing & Rehab
Glendale Gardens Nursing & Rehab in Springfield, Missouri provides comprehensive, quality long-term care under physician supervision, with a focus on helping residents achieve their highest practicable level of physical, mental, and psychosocial well-being.
The community offers skilled nursing and rehabilitative care services designed to support residents' health needs on an ongoing basis.
To help residents stay on top of their healthcare, the facility provides transportation to medical appointments through handicapped-accessible vans, ensuring residents do not miss important appointments.
Types of Care at Glendale Gardens Nursing & Rehab
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
- Security
- Transportation Services
Activities
- Grocery Shopping and Errands
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Glendale Gardens Nursing & Rehab
3.4overall · 31 ratings combined
3.4★ on Google (31)
Lisa Kent
Dec 2025
My father-in-law stayed here, and while the facility is clean and several staff members were kind, we experienced some serious issues worth sharing. We had repeated problems with a nurse named Cindy, who was often rude, dismissive, and spoke down to my father-in-law and scolded him for reaching out to his family about poor treatment. At one point he went 8 hours without having his depend changed, which is unacceptable. The facility said it was due to short staffing. Typically they change the residents very 3 hours or so. Cindy also failed to follow through on scheduling his surgery appointment after receiving the call, causing him to remain in severe abdominal pain for several extra weeks (he ended up being in months of daily abdominal pain total). I only discovered this "oopsie" after speaking with Tabitha in the office and contacting the doctor’s office myself, at which point the surgery was finally scheduled thanks to my advocacy. We ultimatly moved my father-in-law closer to us, and we later learned we lost the chance to get him into a highly rated facility because someone at this nursing home placed a negative and not entirely accurate note in his file, which affected his acceptance. Ultimately leading to his denied acceptance. I called this facility to express my frustations with this but the situation wasn't resolved and Cindy is still allowed to be menace. There are good staff members here, but families need to stay very on top of everything to make sure their loved one doesn’t suffer unnecessarily. Document everything, times, dates, who you spoke to etc. Get it in writing at the very least. You have rights. They will likely dislike you for it, but it's absolutely nessassary to protect and advocate for your loved one. Always remember, just because something is easier for someone else, it doesn't mean it's the best thing for your loved one. Trust your intuition. Sending love to all of you in similar situations with your loved ones.
Dawn Wiles
May 2025
This is a wonderful facility. My mom has been here two years and the love and care she receives has been better than we could have ever hoped for. We love the staff, and they love our mom, and that means the world to us! ❤️
Joyce Schmidt
Dec 2024
Great staff! Particularly pleased with the Physical Therapy department. They were accommodating to individual needs and requests such as helping me arrange for husband to get to vote from a vehicle. It is an old building which causes some maintenance issues=4 rather than 5 stars.
JeffLinda Longwell
Jul 2022
Placing your loved one in a skilled nursing facility for rehabilitation can be a very scary thing. After much research and consideration my family chose Glendale Gardens. The staff was kind, considerate, and very caring. My mom was in there three weeks and we were very pleased with the facility, her progress in there rehabilitation program, and the professional staff.
Government Inspection History
9 inspection visits in the last three years, 48 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Apr 24, 2026Health Complaint1 citation
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 1, 2026
Mar 4, 2026Health Complaint1 citation
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 20, 2026
Dec 11, 2025Health Complaint3 citations
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 24, 2026
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 24, 2026
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 24, 2026
Dec 10, 2025Fire Safety StandardHealth Standard10 citations
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 24, 2026
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 24, 2026
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 24, 2026
Provide safe and appropriate respiratory care for a resident when needed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 24, 2026
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 24, 2026
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 24, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 24, 2026
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 24, 2026
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 24, 2026
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 24, 2026
Jul 1, 2025Health Complaint2 citations
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 21, 2025
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 21, 2025
Aug 1, 2024Health Complaint1 citation
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 15, 2024
Feb 8, 2024Health Complaint2 citations
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 22, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 22, 2024
Jan 26, 2024Fire Safety StandardHealth ComplaintHealth Standard13 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 11, 2024
Use approved construction type or materials.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 11, 2024
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 11, 2024
Provide properly protected cooking facilities.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 11, 2024
Meet other general requirements that are deficient.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 11, 2024
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 11, 2024
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 11, 2024
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 11, 2024
Ensure proper usage of power strips and extension cords.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 11, 2024
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 11, 2024
Provide routine and 24-hour emergency dental care for each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 11, 2024
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 11, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 11, 2024
Nov 5, 2021Fire Safety StandardHealth Standard15 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 19, 2021
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 19, 2021
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 19, 2021
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 19, 2021
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 19, 2021
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 19, 2021
Provide properly protected cooking facilities.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 19, 2021
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 19, 2021
Use approved construction type or materials.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 19, 2021
Have power receptacles that are properly grounded.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 19, 2021
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 19, 2021
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 19, 2021
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 19, 2021
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 19, 2021
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 19, 2021
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Glendale Gardens Nursing & Rehab offer?
Glendale Gardens Nursing & Rehab offers Skilled Nursing / Long Term Care.
How much does Glendale Gardens Nursing & Rehab cost?
Glendale Gardens Nursing & Rehab has not published its pricing. For context, communities in Springfield that publish rates start around $3,501 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.
Where is Glendale Gardens Nursing & Rehab located?
Glendale Gardens Nursing & Rehab is located at 3535 East Cherokee in Springfield, Missouri.
What do families say about Glendale Gardens Nursing & Rehab?
Families generally praise the physical and occupational therapy staff and describe caring nursing and rehab teams, though reviews are mixed, with one detailed account of serious care lapses and staffing shortfalls. The building itself is older, which some reviewers note leads to maintenance issues.
How did Glendale Gardens Nursing & Rehab do on recent health and safety inspections?
Glendale Gardens Nursing & Rehab had 9 government inspection visits in the last three years, with 48 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Glendale Gardens Nursing & Rehab?
Submit the Request Information form on this page to connect with Glendale Gardens Nursing & Rehab and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Glendale Gardens Nursing & Rehab? Claim this listing to update photos, pricing, and details. It's free.
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