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Story Medical Center - Senior Care

710 S 19th St

4.2(5 ratings)· Nevada average: 4.6

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Story Medical Center - Senior Care, photo 11 / 2

Quick Facts

Total units
60
Medicare rating
5 of 5

CMS Care Compare

Ownership
Government, County
Certified beds
60
Hospital connection
Attached to Story Medical Center hospital campus
Physician coverage
Emergency physician on call at all times
Specialty access
Residents can use hospital's outpatient and surgical services
Transportation
Wheelchair van plus 15-passenger bus for outings

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Families generally describe Story Medical Center - Senior Care as clean, friendly, and full of activities, with several praising the caring nursing staff. One reviewer, however, raised serious concerns about the social work team's communication and a rushed discharge process, along with dissatisfaction with therapy services.

What reviewers praise

  • Staff described as caring, kind and compassionate
  • Clean, well-maintained dining and common areas
  • Active outings via bus, including holiday light tours
  • Nursing staff specifically praised as awesome

What reviewers flag

  • One report of rude, unhelpful social workers during discharge planning
  • One report of a resident given only 48 hours to leave
  • One report calling therapy services subpar

AI-generated from reviews and community data.

Story Medical Center - Senior Care is a senior living community in Nevada, Iowa offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.2 out of 5 across 5 reviews.

About Story Medical Center - Senior Care

Story Medical Senior Care is a 60-bed nursing home in Nevada, Iowa, providing 24-hour care in a supportive atmosphere. The facility is staffed by licensed and certified caregivers who deliver both clinical care and emotional support to help residents become part of the Story Medical family.

Medical services are comprehensive and family-based. Physicians visit residents routinely, and an emergency physician is on call at all times. Residents can also access Story Medical's outpatient clinic and surgical services for specialty healthcare needs.

A comprehensive daily activities program is directed by an activities coordinator and includes musical programs, devotions, fitness fun, and cooking classes. The facility maintains a wheelchair-accessible van for transporting residents to appointments and a 15-passenger bus for day trips, scenic tours, and other activities.

Exercise and social interaction are encouraged for all residents. Exercise equipment is available with nursing supervision, and rehabilitation aides provide one-on-one assistance to help residents maintain or increase physical mobility.

The facility participates in inter-generational activities with Nevada Elementary students, fostering community connections for residents.

Types of Care at Story Medical Center - Senior Care

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Transportation Services

Activities

  • Birthday / Holiday Parties
  • Day Trips and Outings
  • Social Activities

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Reviews of Story Medical Center - Senior Care

4.2overall · 5 ratings combined

4.2★ on Google (5)

Denise Weuve

Jul 2023

via Google ↗

Absolutely the WORST place ever for your loved one. While the nursing staff is awesome, I have never in my life seen social workers that just plain suck. They are rude and don’t help the family with things that they should. Meanwhile family is doing their best to find placement. They are told she has to be out in 48 hours. And there therapy is just as bad as the social workers.

Mary Rew

Jun 2021

via Google ↗

My mother, Alma O’Donnell, was a resident there for a short period of time. The staff is so caring, kind and compassionate. They treated her as if she was their grandmother. I am so happy we chose senior care for our mother.

Richelle Hildebrand

Dec 2018

via Google ↗

Beautiful facility. Dinner room is nice and clean. Staff is very friendly and helpful. New TV in the dinning room. Lots of activities on the calendar. It was nice to see the bus full of residents going to look at Christmas lights.

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By submitting, you're okay with us and Story Medical Center - Senior Care reaching out by phone, email or text. Always free for families; if you move in, the community may pay us a referral fee, never you. How we work · FAQ

Government Inspection History

4 inspection visits in the last three years, 20 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 30, 2026Fire Safety StandardHealth Standard4 citations
  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 1, 2026

  • Install a two-hour-resistant firewall separation.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 6, 2026

  • Have properly installed electrical wiring and gas equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 6, 2026

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 6, 2026

Nov 19, 2025Health Complaint2 citations
  • Respond appropriately to all alleged violations.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 20, 2025

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 20, 2025

Apr 3, 2025Fire Safety StandardHealth Standard4 citations
  • Provide a written emergency evacuation plan.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 4, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 4, 2025

  • Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 8, 2025

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 21, 2025

May 9, 2024Fire Safety StandardHealth Standard10 citations
  • Address subsistence needs for staff and patients.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 9, 2024

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 9, 2024

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 20, 2024

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 15, 2024

  • Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 22, 2024

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 9, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 22, 2024

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 13, 2024

  • Install a two-hour-resistant firewall separation.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 24, 2024

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 13, 2024

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Story Medical Center - Senior Care offer?

Story Medical Center - Senior Care offers Skilled Nursing / Long Term Care.

Where is Story Medical Center - Senior Care located?

Story Medical Center - Senior Care is located at 710 S 19th St in Nevada, Iowa.

What do families say about Story Medical Center - Senior Care?

Story Medical Center - Senior Care carries a 4.2 out of 5 rating from 5 Google reviews. Families generally describe Story Medical Center - Senior Care as clean, friendly, and full of activities, with several praising the caring nursing staff. One reviewer, however, raised serious concerns about the social work team's communication and a rushed discharge process, along with dissatisfaction with therapy services. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How did Story Medical Center - Senior Care do on recent health and safety inspections?

Story Medical Center - Senior Care had 4 government inspection visits in the last three years, with 20 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Story Medical Center - Senior Care?

Submit the Request Information form on this page, or contact Story Medical Center - Senior Care directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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