Visiting Angels is an in-home senior care provider serving Ames, Iowa, offering assisted living and independent living support. The service brings trained caregivers into clients' homes to assist with daily activities, appointments, household tasks, and medical needs ranging from non-medical support to hospice care.
Families consistently praise the responsiveness and personal attention they receive. The owner, Kari, is named repeatedly for stepping in during crises and going beyond standard care, one family noted she arrived within hours when they needed urgent hospice support. Caregivers are described as cheerful, trustworthy, and matched thoughtfully to clients' personalities; families value the effort to maintain consistency with the same caregiver. Communication with families is highlighted as a strength, with staff described as organized and willing to accommodate requests flexibly.
Reviewers emphasize the emotional support the team provides during vulnerable transitions, whether someone is recovering from injury, waiting for nursing home placement, or hoping to remain at home. One family wrote, "they strived for consistency with the same caregiver as possible." Staff training is noted as thorough, and rates are described as fair.
Visiting Angels holds a 5-star rating across 105 Google reviews, with families from varying circumstances, adult children coordinating care from a distance, seniors seeking assistance, and individuals needing temporary or longer-term support, all reporting similarly positive experiences.
