Gail Loy
Mar 2024
Polite staff My questions answed
Heartland of Story County
205 S Walnut Ave4.6(18 ratings)· Ames average: 4.8
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1 / 6Quick Facts
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Families describe Heartland of Story County as a warm, socially active independent living community where staff are consistently called caring and helpful. Reviewers highlight group activities like bingo and music concerts as regular parts of daily life. One long, detailed complaint in the reviews concerns a separate adult day center program, not this community itself.
What reviewers praise
- Staff frequently described as caring and compassionate
- Friendly, polite staff who answer questions well
- Regular activities like bingo and music concerts
- High overall satisfaction, many 5-star reviews
AI-generated from reviews and community data.
Heartland of Story County is a senior living community in Ames, Iowa offering Independent Living. Amenities include Gathering / Activity Spaces, Social Activities and 24-Hour Staff. Families rate it 4.6 out of 5 across 18 reviews.
About Heartland of Story County
Heartland of Story County is an independent living community in Ames, Iowa, offering housing and services for active older adults.
Residents and their families consistently praise the community's social and recreational programs. Music concerts are a regular highlight that draws regular attendees, and the calendar includes a variety of activities that keep residents engaged. The staff earns particular recognition for their caring approach, families describe them as compassionate and cheerful, creating a warm environment throughout the community.
With a Google rating of 4.6 out of 5 stars based on 18 reviews, Heartland of Story County reflects strong family satisfaction with its activity offerings and staff presence in daily life.
Types of Care at Heartland of Story County
Independent Living
Amenities
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
Activities
- Birthday / Holiday Parties
- Live Performances
- Social Activities
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Help Me ChooseReviews of Heartland of Story County
4.6overall · 18 ratings combined
4.6★ on Google (18)
Marilyn Choate (Maggie)
Apr 2022
Very pleasant, friendly and helpful
Krishna Athreya
Dec 2021
Wonderful caregivers. Cheerful environment!!
Tracey Treadway
Feb 2020
Great place for the senior citizens to do many activities!
L Trice
Apr 2019
I'm commenting on the heartland adult day center in the south, not the activity center run by Phyllis in the north (Phyllis is very nice). I used to volunteer a lot in adult day center as a college student. I liked the seniors there and I cared for them just like I cared for my own folks. I often spent time with them talking about some old slangs and asked them what those meant, for example, "not enough room to swing a cat". And they laughed a lot by explaining these to me. I could tell they really liked spending time with me. But I don't think they laughed like that often because that center (or all day centers) was boring. But later something shameful happened, some employee at that time lied to the supervisor that I blamed some senior by telling him he was not a good dad. God knows I was joking with them all the time, and they were all laughing. Then I went to explain to the supervisor, but she was indifferent. I think that employee was probably jealous of me gaining attentions from the seniors.<br><br>But my main point is that these employees didn't seem to care for seniors. If some volunteer like me could make the seniors so happy, why did they treated me like that?? Their behaviors hurt me, 5 years passed and I still remember it. That makes me feel people can be so malicious towards others.
Frequently Asked Questions
What types of care does Heartland of Story County offer?
Heartland of Story County offers Independent Living.
Where is Heartland of Story County located?
Heartland of Story County is located at 205 S Walnut Ave in Ames, Iowa.
What do families say about Heartland of Story County?
Heartland of Story County carries a 4.6 out of 5 rating from 18 Google reviews. Families describe Heartland of Story County as a warm, socially active independent living community where staff are consistently called caring and helpful. Reviewers highlight group activities like bingo and music concerts as regular parts of daily life. One long, detailed complaint in the reviews concerns a separate adult day center program, not this community itself. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How can families visit Heartland of Story County?
Submit the Request Information form on this page, or contact Heartland of Story County directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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