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Families generally describe warm, attentive nursing staff and strong medical care at Stone Rehabilitation & Senior Living, with several praising the smooth transition between rest-home and skilled nursing levels. However, a couple of reviewers reported serious lapses in wound care and billing/estate issues that raise concerns about administrative follow-through.
AI-generated from reviews and community data.
Stone Rehabilitation & Senior Living is a senior living community in Newton Upper Falls, Massachusetts offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.2 out of 5 across 42 reviews.
Stone Rehabilitation and Senior Living is a private nonprofit residential care and skilled nursing facility located on a safe and quiet hilltop in a Newton Upper Falls residential neighborhood. The community offers a unique combination of a classic rest home called The Pettee House and a modern skilled nursing facility called The Skilled Nursing Center.
The facility provides skilled nursing services and rehabilitation care, with the ability for many residents to move between these two levels of care while remaining with familiar staff and in familiar surroundings. The community is committed to delivering compassionate, personalized care that meets individual resident needs and expectations, with active participation from residents and family members in care planning.
Stone Rehabilitation and Senior Living has received recognition including a U.S. News & World Report award for Best Nursing Homes in 2020-21. The facility takes pride in its award-winning service record and emphasizes that its team members are committed to providing quality care and carrying the community's values into the lives of those served.
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Help Me Choose4.2overall · 42 ratings combined
4.2★ on Google (42)
larry garber
Mar 2026
the people who work there caring for the patients are very kind and do a great job , however can't say much good about the upper management , Have been waiting since last July for balance owed back to my brother's estate .Blame it on corporate . Now more than 2 more weeks passed still no check . I would love to discuss my review once I get back what you owe .
Robyn Logue
Oct 2025
HORRIBLE experience. My mom was there for rehab and wound care. She received very little rehab and the wounds were untreated and left exposed. She was sent to the hospital with an infection and pneumonia. Sadly she passed away a week later. We tried to pick up her belongings and was told she didn't have anything. REALLY? No clothes, shoes, cell phone? We were ignored until someone finally took the initiative to locate her belongings which eventually they did. Our mom deserved much more respect and compassion than she received at Stone.
Jamie Resker
Feb 2025
Stone Rehabilitation has been an incredible place for my mom during a very difficult time in her health journey. After four hospital stays and two rounds of rehab in just two months, she needed a long-term care facility where she could receive both excellent medical attention and compassionate support. Stone has provided exactly that—and more. The nurses and staff are not only skilled but genuinely caring, always ensuring my mom feels comfortable and well cared for. She’s happy here (and trust me, she’s not afraid to speak up when she’s not!). I visit almost daily and continue to be amazed by the kindness and dedication of everyone I meet. She even raves about the food! Stone’s commitment to quality care is evident in so many ways. I recently ran into a former neighbor in the lobby who has worked here as a nutritionist for over 40 years and still loves her job and co-workers. A friend initially recommended Stone to us, as her own mother spent 2.5 years here and received compassionate hospice care. The leadership at Stone also stands out. The Executive Director is actively engaged—always present, interacting with staff, residents, and visitors. The fact that his own father is a resident speaks volumes about the trust he has in this facility. Just recently, my mom developed pneumonia (which happens frequently), and after past hospital stays, she would come back extremely weak. This time, within just three days at Stone, she regained her strength thanks to the exceptional care and well-managed treatment plan. We are beyond grateful to have her in such a wonderful place!
Mark Slater
Feb 2025
My 93 year old mother had a host of issues after a recent fall in her apartment. Her experience at Stone was wonderful, with a staff that showed real concern for her well being and a very human touch. Medical oversight was dedicated and very comprehensive, and staff were engaging and patient. No one looks forward to a stay in rehab, but Stone is highly recommended!
Heather Montalto
Nov 2024
Very caring staff! Our mother was a resident there for 2 years. They took wonderful care of her. They were compassionate, caring and always kept us informed of her status. Many super activities lead by Toni- fun and engaging! Patti -caring nursing supervisor lead a great team on the second floor! Mike-excellent nurse! great communicator and showed great care and compassion to our mother and the other residents. Great team of nurses! Excellent aides also showed great care and compassion-Martha, Frieda, Herbert and the rest of the team. Thank you all for what you do! You do it very well! ❤️
4 inspection visits in the last three years, 26 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 17, 2026
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 17, 2026
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 17, 2026
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 17, 2026
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 17, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 24, 2025
Ensure medication error rates are not 5 percent or greater.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 24, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 24, 2025
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 24, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 24, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 24, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 24, 2025
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 24, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 24, 2025
Conduct testing and exercise requirements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 29, 2024
Establish staff and initial training requirements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 29, 2024
Develop and maintain an Emergency Preparedness Program (EP).
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 29, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 16, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 16, 2024
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 16, 2024
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 16, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 16, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 16, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 16, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Feb 27, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Feb 27, 2024
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Stone Rehabilitation & Senior Living offers Skilled Nursing / Long Term Care.
Stone Rehabilitation & Senior Living is located at 277 Elliot Street in Newton Upper Falls, Massachusetts.
Families generally describe warm, attentive nursing staff and strong medical care at Stone Rehabilitation & Senior Living, with several praising the smooth transition between rest-home and skilled nursing levels. However, a couple of reviewers reported serious lapses in wound care and billing/estate issues that raise concerns about administrative follow-through.
Stone Rehabilitation & Senior Living had 4 government inspection visits in the last three years, with 26 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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