Kakez Marie
Mar 2019
This has been "THE WORST" experience I have ever had with a visiting nursing home service...
Steward Home Care
275 Martine St1(3 ratings)· Fall River average: 3.8
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Quick Facts
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Steward Home Care is a home health and hospice provider in Fall River, Massachusetts, but the limited Google feedback about it is uniformly negative. Reviewers describe unreliable nurse scheduling, staff unfamiliar with patient equipment, and safety incidents involving a PICC line, along with slow or dismissive responses to serious medical concerns.
What reviewers flag
- Multiple reports of nurses arriving hours late or not at all
- One report of a dangerous air bubble in a PICC line, twice
- One report of being dropped from care after complaints
- One report of CNAs rushing visits and leaving homes in disarray
- One report of slow after-hours response despite a father in renal failure
AI-generated from reviews and community data.
Steward Home Care is a home care agency serving Fall River, Massachusetts offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Families rate it 1.0 out of 5 across 3 reviews.
About Steward Home Care
Steward Home Care is an at-home care agency serving clients in Fall River, Massachusetts.
Reviewers consistently reported serious concerns about service reliability and clinical competence. Families described late arrivals, staff unfamiliar with prescribed medical equipment, and incidents they felt put clients at medical risk. One reviewer wrote, "the worst nursing service my family has every experienced." Multiple reviewers characterized their experiences as among the worst home care services they had encountered.
Types of Care at Steward Home Care
At-Home Care
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Help Me ChooseReviews of Steward Home Care
1overall · 3 ratings combined
1★ on Google (3)
Tracy Duarte
Jan 2019
One of the worst home care services around. I called on a Saturday evening to ask if they would come and see my father to check his lungs and vitals. I was told by the nurse to check his temperature and if he didn't have one he should be ok until the morning and they would send someone to see him around 8:00 am. I get a call at 9:00 am from a nurse telling me her schedule is completely booked and they can't see him until Monday. My father is extremely ill and we signed with Steward Medical to keep him out of the hospital. This company is only worried about the occupational and physical therapy portion of the program no matter how sick the individual is at the time. They have plenty of time available for appointments of that nature. The nursing portion is only secondary. The CNA's are scheduled for an hour and can barely get to your house on time and stay for 20 minutes max. They leave the dirty clothes on the floor and the bathroom in disarray. I usually don't post things like this but this service is unacceptable! Do not sign up with this company if you're relying on the visiting nurse portion and you may have an emergency outside of business hours. The nurse literally told me that if my father doesn't have an IV or catheter it's not a high priority for them. I guess the fact that my father is st end stage renal failure and has a port in chest isn't important. The worst service ever!
Chris Heydecker
Aug 2018
This has been the worst nursing service my family has every experienced. The first nurse showed up 90 minutes late, didn't have experience with the equipment prescibed, and pretty much endangered the life of my wife. She has a picc line and even before this first nurse left, we had three inches of air in the line. An air bubble in a pick line can cause a corinary embolism, otherwise known as death. From that event on things did not get better, they only got worse. Of the four different nurses over a three week period only one knew the case. The first didn't come on time, the second was a rep from the equipment manufacturer and the only good nurse, the third air bubbled the line again, and the fourth never showed up. When we called on the last one, they dropped us off the plan. These are not people you want taking care of you or a loved one. Avoid them like the plague or you may get it. Sincerely and honestly
Frequently Asked Questions
What types of care does Steward Home Care offer?
Steward Home Care offers At-Home Care.
Where is Steward Home Care located?
Steward Home Care is located at 275 Martine St in Fall River, Massachusetts.
What do families say about Steward Home Care?
Steward Home Care carries a 1.0 out of 5 rating from 3 Google reviews. Steward Home Care is a home health and hospice provider in Fall River, Massachusetts, but the limited Google feedback about it is uniformly negative. Reviewers describe unreliable nurse scheduling, staff unfamiliar with patient equipment, and safety incidents involving a PICC line, along with slow or dismissive responses to serious medical concerns. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How can families visit Steward Home Care?
Submit the Request Information form on this page, or contact Steward Home Care directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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