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The Grove at Carvalho

273 Oak Grove Avenue

3.9(25 ratings)· Fall River average: 3.8

The Grove at Carvalho, photo 11 / 3

Quick Facts

Total units
112
Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
112
Therapy services
On-site physical therapy for rehab residents

What Families Think

Reviews of The Grove at Carvalho are sharply split: several families praise attentive, caring staff and engaging activities, while others report serious concerns about cleanliness, rodents, and falls. The community offers skilled nursing, rehabilitation, memory care, and long-term care, but experiences with day-to-day care quality appear to vary widely.

The Good

  • Staff described as kind and attentive by several reviewers
  • Active on-site activities program praised by name
  • One long-term resident received four years of consistent care
  • Building described as spotlessly clean by one family

The Bad

  • Multiple reports of rodent problems in the building
  • One report of a resident falling several times
  • One report of rude staff with little sympathy for families
  • One report of limited physical therapy sessions (3 times in 3 weeks)

AI-generated from reviews and community data.

The Grove at Carvalho is a senior living community in Fall River, Massachusetts offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.9 out of 5 across 25 reviews.

About The Grove at Carvalho

The Grove at Carvalho is a 112-bed skilled nursing and long-term care facility in Fall River, Massachusetts. It serves patients requiring nursing care and rehabilitation services.

Family experiences at the facility are sharply divided. Some families report exceptionally strong relationships with staff members by name, nurses, aides, and activity coordinators, and describe four years of "extraordinary care and support." Others describe serious concerns including alleged rodent problems in patient rooms, falls, limited physical therapy sessions, and staff who appeared frustrated with care duties. One family noted the building, though older, was "spotlessly clean," while another described it as "filthy."

Activities appear to be a consistent strength, with families praising the variety of programming and specific staff leadership. Staff attentiveness and kindness surface in positive reviews, though negative reviews cite rudeness and lack of respect from some personnel.

The Grove at Carvalho holds a 3.9 out of 5 rating across 25 Google reviews, reflecting the polarized nature of family feedback.

Types of Care at The Grove at Carvalho

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of The Grove at Carvalho

3.9overall · 25 ratings combined

3.9★ on Google (25)

Jesse Greene

Jun 2026

via Google

Went here because I needed physical therapy due to loss of feeling in my legs, feet, and hands. They had me go to PT 3 times in 3 weeks. Who’s supposed to improve with that limited amount of work? The nurses were mad when they had to do their job, dropped my medicine on the ground and still tried giving it to me. I overheard someone talking about the rat problem they have. They refused to boost my pain med because I missed a doctors appointment I didn’t know about. The CNA’s for most part were nice. But I would never recommend this place.

Sharon Hague

Dec 2025

via Google

My brother has been in the long term care facility for a short time but the care has been excellent. The staff are kind and attentive and the building though old, is spotlessly clean. Our family is pleased with this placement.

Mona Edouard

Jul 2025

via Google

Carvalho Grove is the worst place ever. I had worst experience with my father being in there. The place is filthy and rodents in patients rooms, cannot leave snacks on the nightstands, my father fell several times, and staff very rude and no sympathy or respect for patients or family members. I have so much to say about this place enough to write a book. Do not put your love ones in that facility otherwise they will die faster.

KJ Hall

May 2025

via Google

I can't say enough what wonderful care my father has received at Carvahlo Grove over the last 4 years. People mention to me all the time that he could be in a "nicer" facility. My answer to that is that he has received extraordinary care and support from everyone that works there: nurses, case managers, the Director of the facility (Tony), the women who deliver his meals - EVERYONE. I am so thankful for every one of them!

Janet Celona

May 2025

via Google

Staff and nurses are great. Activities galore . Laurie is amazing with all these things they come up with to keep them busy! I am so glad I chose carvalho Grove . Everyone is helpful, friendly and caring!! Shout out to Melissa, Cheryl nurses and Ida my mom's aide who is amazing!! Thank you all!

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Government Inspection History

5 inspection visits in the last three years, 48 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 8, 2026Fire Safety StandardHealth Standard5 citations
  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 15, 2026

  • Implement a program that monitors antibiotic use.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 15, 2026

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 15, 2026

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 15, 2026

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 15, 2026

Feb 3, 2026Health Complaint4 citations
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Feb 23, 2026

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Feb 23, 2026

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 23, 2026

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 23, 2026

Feb 19, 2025Fire Safety StandardHealth Standard23 citations
  • Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 28, 2025

  • Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 28, 2025

  • Keep residents' personal and medical records private and confidential.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 28, 2025

  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 28, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 28, 2025

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 28, 2025

  • Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 28, 2025

  • Ensure that the resident and his/her doctor meet face-to-face at all required visits.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 28, 2025

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 28, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 28, 2025

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2025

  • Allow residents to self-administer drugs if determined clinically appropriate.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2025

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2025

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2025

  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2025

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2025

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2025

  • Implement a program that monitors antibiotic use.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2025

  • Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

    Severity C of L: potential for minimal harm, widespreadCorrected Mar 28, 2025

  • Establish roles under a Waiver declared by secretary.

    Severity C of L: potential for minimal harm, widespreadCorrected Mar 28, 2025

  • Follow rules about disclosure of ownership requirements and tell the state agency about changes in ownership and/or administrative personnel.

    Severity B of L: potential for minimal harm, patternCorrected Mar 28, 2025

Sep 10, 2024Health Complaint3 citations
  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 15, 2024

  • Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 15, 2024

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 15, 2024

Dec 27, 2023Fire Safety StandardHealth Standard13 citations
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 1, 2024

  • Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 1, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 1, 2024

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 1, 2024

  • Reasonably accommodate the needs and preferences of each resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 1, 2024

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 1, 2024

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 1, 2024

  • Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 1, 2024

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 1, 2024

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 1, 2024

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 1, 2024

  • Provide or obtain dental services for each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 1, 2024

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 1, 2024

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does The Grove at Carvalho offer?

The Grove at Carvalho offers Skilled Nursing / Long Term Care.

Where is The Grove at Carvalho located?

The Grove at Carvalho is located at 273 Oak Grove Avenue in Fall River, Massachusetts.

What do families say about The Grove at Carvalho?

Reviews of The Grove at Carvalho are sharply split: several families praise attentive, caring staff and engaging activities, while others report serious concerns about cleanliness, rodents, and falls. The community offers skilled nursing, rehabilitation, memory care, and long-term care, but experiences with day-to-day care quality appear to vary widely.

How did The Grove at Carvalho do on recent health and safety inspections?

The Grove at Carvalho had 5 government inspection visits in the last three years, with 48 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit The Grove at Carvalho?

Submit the Request Information form on this page to connect with The Grove at Carvalho and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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