Kim
Dec 2025
What an excellent place to help your loved one . So blessed to have this facility.
1 / 6Quick Facts
- Connectivity
- No WiFi available, weak phone reception
- Stay type
- Offers short-term rehabilitation and long-term residential care
- Medical availability
- 24/7 care with an on-call provider
What Families Think
Reviews for Sterling Suites are sharply split: families praise the clean, well-decorated facility and singled-out staff members for their warmth, while others describe serious lapses in medical oversight during short-term rehab stays, including missed medications and unaddressed medical symptoms. Positive experiences tend to focus on physical therapy quality and staff attentiveness, while negative ones center on understaffing and inconsistent nursing follow-through.
The Good
- Staff frequently praised by name for warmth and care
- Facility consistently described as clean and well-decorated
- Daily physical and occupational therapy highly rated
- Flexible meal accommodations for residents
- 24/7 care with provider on call
The Bad
- Multiple reports of understaffing affecting supervision and response times
- One report of a post-op patient denied pain medication due to staffing
- One report of a resident's respiratory distress going unaddressed during therapy
- No WiFi and poor phone reception on-site
AI-generated from reviews and community data.
Sterling Suites Senior Living is a senior living community in Zanesville, Ohio offering Assisted Living. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.9 out of 5 across 20 reviews.
About Sterling Suites Senior Living
Sterling Suites Senior Living is an assisted living community in Zanesville, Ohio, offering short-term rehabilitation and longer-term residential care.
The community draws sharply divided feedback, with families praising staff warmth and cleanliness on one hand, while others report serious gaps in medical oversight and inconsistent care delivery. Positive reviewers consistently mention the facility's clean appearance, well-decorated spaces, and staff members by name, particularly noting Director of Nursing Brandi and physical therapist Tom Denius. Residents completing rehabilitation spoke favorably of daily therapy and flexible meal accommodations. However, families with acute-care needs described concerning lapses: a post-operative patient denied pain medication due to staffing constraints; another resident's respiratory distress went unaddressed during therapy; and inadequate positioning led to pressure wounds. One family noted understaffing directly affected supervision and response times. The facility also lacks WiFi and has poor phone reception.
Sterling Suites holds a 3.9 out of 5 rating across 20 reviews. The gap between five-star and one-star assessments suggests highly variable experiences, with outcomes appearing to depend significantly on the specific care needs and circumstances of the stay.
Types of Care at Sterling Suites Senior Living
Assisted Living
Amenities
Room Amenities
- Emergency Call System
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Sterling Suites Senior Living
3.9overall · 20 ratings combined
3.9★ on Google (20)
Jean Winkle
Nov 2025
I recently visited a family member at this facility. The staff is very welcoming to visitors and attentive to their residents. The facility is nice and a pleasant place to visit as well as living.
Ashley Davis
Nov 2025
Smells fabulous when you walk through the door! Director of nursing Brandi is awesome! Brittany Director of Community Engagement is wonderful!! Staff is marvelous and caring! Staff always have smiles on their faces! With the sweetest residents who enjoy there wonderful staff!!!
Lori Wood
Nov 2025
We could not provide mom with around the clock care that she required. So we visited and checked out several assisted living facilitys. But from the first call to Sterling Suites to get information to the tour and moving mom in the staff especially Brandi have been amazing! The facility is clean, beautifully decorated, with good size rooms and a caring staff. Mom loves her room and says the food is amazing, which we can verify since we have had dinner with her. They have house keeping, laundry, a hair salon, many activities and 24/7 care with a provider on call if needed. You can tell the staff really cares and gets to know the residents to make it a home. Brandi, Lacy, Maria, Nichole to name a few work as a team to provide whatever the family's and residents need. Making the decision to place mom in a assisted living facility was not easy but 3 months later we know that Sterling Suites was the right place for mom.
Chloe Jones
Oct 2025
Love it<3
Frequently Asked Questions
What types of care does Sterling Suites Senior Living offer?
Sterling Suites Senior Living offers Assisted Living.
Where is Sterling Suites Senior Living located?
Sterling Suites Senior Living is located at 1126 Adair Ave in Zanesville, Ohio.
What do families say about Sterling Suites Senior Living?
Reviews for Sterling Suites are sharply split: families praise the clean, well-decorated facility and singled-out staff members for their warmth, while others describe serious lapses in medical oversight during short-term rehab stays, including missed medications and unaddressed medical symptoms. Positive experiences tend to focus on physical therapy quality and staff attentiveness, while negative ones center on understaffing and inconsistent nursing follow-through.
How can families visit Sterling Suites Senior Living?
Submit the Request Information form on this page to connect with Sterling Suites Senior Living and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Sterling Suites Senior Living? Claim this listing to update photos, pricing, and details. It's free.
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