MyLivingChoice

Sterling Care Bethesda

5721 Grosvenor Lane

4.2(148 ratings)· Bethesda average: 4.6

Sterling Care Bethesda, photo 11 / 4

Quick Facts

Total units
200
Medicare rating
4 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
200
Quality recognition
2026 AHCA/NCAL Bronze Quality Award recipient
Regional distinction
One of four such-rated facilities in Montgomery County
Room type
Private rooms for all residents
Therapy schedule
Rehabilitation therapy available up to 7 days weekly
Language support
Language assistance services available upon request

What Families Think

Sterling Care Bethesda is a skilled nursing and rehabilitation facility where family reviews focus heavily on the personalized help residents and families receive navigating Medicaid and care planning, especially from the business office manager. Reviewers describe warm, attentive staff, engaging activities like bingo and a beauty shop, and a recent AHCA/NCAL Bronze Quality Award recognizing the facility's care standards.

The Good

  • Staff praised for warmth and compassion
  • Extensive help navigating Medicaid paperwork
  • Private rooms for personalized comfort
  • Rehab therapy offered up to 7 days a week
  • Recognized with 2026 AHCA/NCAL Bronze Quality Award
  • Engaging activities like bingo and beauty shop visits

The Bad

  • No published pricing information available
  • Most reviews center on one staff member, limiting broader staff feedback

AI-generated from reviews and community data.

Sterling Care Bethesda is a senior living community in Bethesda, Maryland offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.2 out of 5 across 148 reviews.

About Sterling Care Bethesda

Sterling Care Bethesda is a skilled nursing facility in Bethesda, Maryland, providing short-term inpatient rehabilitation, skilled nursing, and long-term care services. Located in a peaceful residential neighborhood, the facility features private rooms designed to create a comfortable and personalized experience for residents.

The community offers comprehensive medical and therapeutic services available around the clock, including around-the-clock nursing care, rehabilitation therapies up to 7 days per week, and specialized programs for orthopedic recovery, stroke rehabilitation, cardiac care, respiratory conditions, pain management, and dementia care. Additional services include intravenous treatments, wound care, mental health support, diabetes management, nutritional planning, and end-of-life care focused on comfort and dignity.

Sterling Care Bethesda emphasizes a home-like environment where caregivers take time to know each resident and deliver attentive, compassionate care. The facility was recognized in 2026 with the Bronze Quality Award from the American Health Care Association and the National Center for Assisted Living, becoming one of only nine skilled nursing facilities in Maryland and one of only four in Montgomery County to hold this distinction.

The community provides structured activities aimed at improving residents' physical, emotional, and social well-being, as well as daily support to help maintain or regain physical function and independence. Language assistance services are available upon request, and the facility offers flexible stays tailored for both short-term recovery and long-term wellness.

Types of Care at Sterling Care Bethesda

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security

Activities

  • Religious Services
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Sterling Care Bethesda

4.2overall · 148 ratings combined

4.2★ on Google (148)

Calvin Foster-El

Jul 2026

via Google

I would.like to leave a 5 star review for the Business Office Manager Keisha Chase. Last week I visited my aunt and I saw one of those kindest acts from one human to another. A visitor was walking on the u it after seeing her family. While walking with some other visitors I notice a woman crying. Within a few seconds I saw a young woman coming down the hallway and she notices the woman crying. She immediately walked to her and asked what is wrong in the most aring way. The lady explained that she had not seen her dad in a while. The Business Office Manager Keisha immediately embraced her hugged her and spoke to the lady and the other people she was with. Ms. Chase embraced that family in a way that was so human and caring. I was in total awe. I have not seen such kindness and caring. Ms. Chase even told the family about the Administrator and the Director of Nursing and the standards of the facility. I now know the Administrator is a Nurse. This team of people is more than amazing The last thing that got me was at the end Ms. Chase said I love you all and there is nothing you can do about it. That moment I saw real humanity no color no economic status but care and compassion. She even made sure they had her direct number. I had to ask someone who this lady was and that's how I knew who she was. Beautiful inside and out. Sterling Care is the definition of care. Kudos to the entire organization

D McDonald

Apr 2026

via Google

Keesha Chase has provided excellent communication, follow up and management of ny of my needs related to insurance and beyond. She goes above and beyond and has truly added to my positive experience here and i consider her to be a key member of my care team.

Marie

Apr 2026

via Google

I visited Sterling Care - Bethesda on April 3rd and had a wonderful experience from start to finish. As soon as I entered the facility, they were hosting a special event to celebrate Easter, and I was warmly welcomed and invited to join in the festivities. It was such a thoughtful gesture that immediately set a positive tone for the entire visit. Throughout the tour, every person I encountered was kind, friendly, and helpful. The staff made me feel genuinely welcome and took the time to ensure everyone was comfortable and enjoying the experience. It’s clear they truly care about what they do and the people they serve. Overall, it was a memorable visit filled with positive energy and genuine hospitality. I would absolutely recommend this tour to anyone looking for a welcoming and uplifting experience. Special thanks to Keisha Chase , Joy, Smith, Christy in rehab, and Patricia on Gateway for making the visit even more meaningful.

Barbara J Robles, PhD

Mar 2026

via Google

I feel extremely fortunate to have found Sterling Care Bethesda and Keisha Chase to help me navigate all the ins and outs of nursing facility and memory caring for my 94 year old mother after she fell and fractured her pelvis. I was stressed and worried and Keisha and the staff at Sterling Care Bethesda took the time and patience to mitigate my stress and to take me through step-by-step what Sterling Care Bethesda could offer us during such a trying time. I have nothing but immense gratitude for the amazing professionalism, understanding, patience and extraordinary soft-skills that Keisha and Sterling Care Bethesda staff bring to their careers and that they are ready to share such hard-won skills with those of us in a panic over how best to care for our aging parents. My gratitude is and will continue to be unending. A thousand thanks!

Yvonne Robles

Mar 2026

via Google

we are so thankful for Keisha Chase, The business office manager at Sterling care services in Bethesda, Maryland. Helping a 93-year-old parent through the Medicaid process can feel scary and confusing, but Keisha made it so much easier for my sister and I. She took the time to explain everything in simple terms, and never made us feel rushed or overwhelmed. When we had questions, she always answered with patience and kindness. She is a true professional. She truly knows the Medicaid system inside and out, and she guided us step-by-step through what felt like a very complicated maze. We had been to several other nursing homes and no one else ever took as much time as she has to explain the process to us. Most of all, Keisha treated us with care, respect, and compassion. It’s clear she truly cares about the people she helps, not just the paperwork. We are incredibly grateful for her support and would highly recommend her and this nursing facility to any family needing help during this stage of life. additional review after two months of care for my mother: I just want to share how thankful my sister and I are for the wonderful care my 93-year-old mother receives at Sterling Care Bethesda. From the moment she arrived, the staff has treated her like family. They are warm, kind, and truly know her by name, which means so much to us. The activity center keeps her engaged and happy, especially with bingo three times a week—it’s something she really looks forward to and it keeps her mind active. She also enjoys visits to the beauty shop where she gets her nails done and her hair cut, which always lifts her spirits. What stands out the most is the genuine kindness of everyone there. There’s always a smile, and my mom is consistently clean, comfortable, and happy. It gives us such peace of mind knowing she is in such caring and capable hands. We made a very difficult choice to place her in a nursing home but we could no longer care for her like she is being taken care of here at Sterling Care Bethesda.

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Government Inspection History

5 inspection visits in the last three years, 55 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 27, 2026Fire Safety StandardHealth ComplaintHealth Standard22 citations
  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 29, 2026

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 29, 2026

  • Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 29, 2026

  • Provide properly protected cooking facilities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 29, 2026

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 29, 2026

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 29, 2026

  • Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 29, 2026

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 29, 2026

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 29, 2026

  • Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 29, 2026

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 29, 2026

  • Provide for the safe, appropriate administration of IV fluids for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 29, 2026

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 29, 2026

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 29, 2026

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 29, 2026

  • Install a fire alarm system that can be heard throughout the facility.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 29, 2026

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 29, 2026

  • Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 29, 2026

  • Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 29, 2026

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 29, 2026

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 29, 2026

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 29, 2026

Feb 5, 2026Health Complaint2 citations
  • Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Mar 12, 2026

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Mar 12, 2026

Mar 6, 2025Fire Safety StandardHealth ComplaintHealth Standard18 citations
  • Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 25, 2025

  • Conduct testing and exercise requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 25, 2025

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 25, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 25, 2025

  • Install corridor and hallway doors that block smoke.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 25, 2025

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 25, 2025

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 25, 2025

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 1, 2025

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 1, 2025

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 1, 2025

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 1, 2025

  • Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 1, 2025

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 1, 2025

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 1, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 1, 2025

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 1, 2025

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 1, 2025

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 1, 2025

Aug 29, 2023Health Complaint1 citation
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 26, 2023

Jan 31, 2020Fire Safety StandardHealth Standard12 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 17, 2020

  • Provide or obtain dental services for each resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 17, 2020

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 17, 2020

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 5, 2020

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 5, 2020

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 17, 2020

  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 17, 2020

  • Have policies on smoking.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 17, 2020

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 17, 2020

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 17, 2020

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity B of L: potential for minimal harm, patternCorrected Mar 17, 2020

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity B of L: potential for minimal harm, patternCorrected Mar 17, 2020

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Sterling Care Bethesda offer?

Sterling Care Bethesda offers Skilled Nursing / Long Term Care.

Where is Sterling Care Bethesda located?

Sterling Care Bethesda is located at 5721 Grosvenor Lane in Bethesda, Maryland.

What do families say about Sterling Care Bethesda?

Sterling Care Bethesda is a skilled nursing and rehabilitation facility where family reviews focus heavily on the personalized help residents and families receive navigating Medicaid and care planning, especially from the business office manager. Reviewers describe warm, attentive staff, engaging activities like bingo and a beauty shop, and a recent AHCA/NCAL Bronze Quality Award recognizing the facility's care standards.

How did Sterling Care Bethesda do on recent health and safety inspections?

Sterling Care Bethesda had 5 government inspection visits in the last three years, with 55 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Sterling Care Bethesda?

Submit the Request Information form on this page to connect with Sterling Care Bethesda and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Sterling Care Bethesda? Claim this listing to update photos, pricing, and details. It's free.

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