Rosemary Hansen
Jun 2026
I rarely leave negative reviews, but families deserve to know about our experience. The biggest disappointment has been the lack of accountability from nursing and the owners. . Repeated concerns about my parents’ care have been brought to the attention of supervisors and upper management, yet we have received little response and no meaningful resolution. Families should never have to fight to have their loved one’s basic needs addressed. The quality of care has been inconsistent. My father has experienced multiple falls, follow-through on care plans has been poor, pain management concerns have not always been addressed, and meaningful recreation and resident engagement have been lacking. Communication with families is inadequate, making it difficult to advocate for those who cannot always advocate for themselves.While there are a few exceptional caregivers who truly care, they are carrying the weight of a system that, in our experience, is failing many residents. If you are searching for a nursing home where your loved one will receive consistent, compassionate, and proactive care, our family’s experience does not give us confidence in recommending this facility. Every resident deserves dignity, safety, proper nutrition, meaningful activities, and a management team that responds promptly when concerns are raised. I hope this review encourages leadership to take responsibility, listen to families, and make the changes necessary so that other residents receive the quality of care they deserve. Dissatisfaction-10. 😳



