Stairways

john may

Jun 2026

via Google ↗

I really appreciate the concept of stairways behavioral health if it worked it would be a beautiful place some of the people really care but whenever you can get the lady at the receptionist desk to answer the phone to take your appointment because she's too busy doing other things than answering the phones to make appointments and then when you miss an appointment they make you sit for for at least $6 to 8 hours in their outpatient clinic that way you learn to respect their time. Overall if you could access the professionals that were being paid for by your insurance that would be a beautiful thing but it's just another one of Erie county's great mysteries on how funds can get misplaced and misused and appropriated for any means other than the taxpayers benefits

Meghan Kremer

Oct 2025

via Google ↗

What a joke if you dont have state insurance they wont give you the time of day

April Honeywell

Oct 2023

via Google ↗

If I could give zero stars i would. 3 days of calling every single phone number listed. Got a live person twice. First person put me on hold until it rang and went dead. Second person gave me an on call person's number who has never called back. Had to call local PD after no response. Lack of person on charge says alot. I wouldn't send my worst enemy here.

Elle Altarifi

Jan 2023

via Google ↗

Went back and forth for over a week before they could tell me they do not provide services to adolescents.

D D

Apr 2022

via Google ↗

Run! If I could give them negative 1 million stars I would! Not only do they not listen to anything I told them, they didn't care. They took me off my lifesaving medication I've been on for over 21 years. The doctors there are so worried about their licenses and anything negative that could happen to them that they won't even prescribe medications. Don't go to stairways unless you want them to make you crazy! Everyone I know that has gone there has felt worse mentally then they ever have before because of the water stairways does things and done treat you like u matter or even exist! Don't go there u are better off treating yoursel!