1 / 8CMS Care Compare
Reviews for this Cincinnati community are sharply divided along a timeline: under its long-standing identity as St. Margaret Hall (run with the Carmelite Sisters), families for years described devoted, compassionate care, clean private rooms, and staff who felt like family. Since CareCore took over ownership, however, a wave of recent reviews describes serious understaffing, neglect, and missed care. Google reviewers rate the community 2.6 out of 5 across 38 reviews, reflecting this split experience.
AI-generated from reviews and community data.
CareCore at Margaret Hall is a senior living community in Cincinnati, Ohio offering Assisted Living, Independent Living and Skilled Nursing / Long Term Care. Amenities include Professional Chef, Outdoor Patio and Fitness Center. Families rate it 2.6 out of 5 across 38 reviews.
St Margaret Hall is committed to providing a quality senior living experience. We strive to be a place where seniors are honored, respected and empowered to make decisions that affect their lives. Residents are served with onsite access to medical appointments, home-style dining, as well as a convenient onsite shop for small necessities. We also offer residents a wide selection of activities that serve a variety of interests. Seniors enjoy freedom, independence, and privacy when they want it, as well as security, companionship, and support when they need it.
For over 50 years, St. Margaret Hall has been serving the needs of Cincinnati seniors in a tradition that honors Catholic values. Call admissions coordinator Brandi Doench at 513.487.3553, or contact us online to learn more. We welcome the opportunity to discuss your specific needs and how we may serve you!
Resident Services at St. Margaret Hall
St. Margaret Hall offers a broad range of resident services for Greater Cincinnati area seniors who reside here. Our services include onsite access to medical appointments, home-style dining, as well as a convenient onsite shop for small necessities. Our residents also enjoy access to a wide selection of activities that serve a variety of interests.
At St. Margaret Hall we believe in providing our residents with a wide offering of resident services. Easy access to necessities relieves the stress many seniors feel about things such as getting to the doctor’s office for needed care. Our onsite clinics mean residents can see the dentist, podiatrist, optometrist, and audiologist without having to leave the building. Other resident services provide community members with the freedom to get their hair done or pick up a birthday card without having to ask a friend or relative for assistance.
St. Margaret Hall is located in Cincinnati’s Hyde Park area. To learn more about our services, please call us at 513.487.3553, or contact us online. We welcome the opportunity to discuss your specific needs and how we may serve you!
St Margaret Hall Resident Services include:
• Onsite podiatry clinic
• Onsite dental services
• Onsite audiology care
• Onsite vision care
• Geriatric psychiatric services
• Counseling services
• Pastoral services with Carmelite Sisters ministry onsite
• Social workers on staff
• Beauty shop onsite
• Gift shop/convenience store onsite
• Dietitian on staff
• Selected menu available
• Picturesque dining area, serving 3 meals daily
• Laundry service available
• Housekeeping & tidy up services
• Social and recreational programming
• Satellite TV services
• Computer area & assistance available
Skilled Nursing / Long Term Care
Quality of Life and quality of care go hand-in-hand at our community, where our skilled nursing and long-term care services deliver holistic care with respect for an individual’s unique needs
Assisted Living
Our community’s primary assisted living facility, specializes in providing state-of-the-art care which allows residents to continue living a fulfilling life. Our mission is to provide residents with the assistance they need while enabling them to maintain their dignity, privacy, and freedom of choice. Residents can take advantage of fellowship, fitness opportunities, and first-class dining. Our residents and their families also enjoy the peace-of-mind and security that comes with having a licensed professional nurse on campus 24 hours a day.
Post-Acute Care / Short Term Rehab
Our community is known for providing exceptional care. Our professional and dedicated staff provides occupational, physical and speech therapy on a daily full-time basis. Treatment programs are designed to meet the physical and emotional goals necessary for residents to reach their optimum levels of functioning. A warm welcome and creative approach to treatment is the core of the motivating spirit that is generated within the Rehabilitation Department.
Hospice
Our approach to residents' care is based on the belief that they come to us with a history and values that extend beyond their current medical needs. The dignity of each person we care for is our top priority.
Respite Care
Our community offers comprehensive respite care for your loved one, when you need it. Enjoy the confidence of knowing that your family member will feel at home in a safe, comfortable environment.
What is Respite Care?
Respite care offers a short-term or temporary option for those providing care to loved ones in their home. Respite care programs allow much needed breaks for these primary caregivers.
Studies have revealed the significant benefits of respite care for both the caregiver and the care recipient. The physical, psychological, and financial burden that long-term care imposes on a primary caregiver can be overwhelming and exhausting.
An additional benefit of respite care provided in a community like St. Margaret Hall is that it presents an opportunity for families and perspective residents to try out an assisted living community. Through the respite care experience, you can be sure that residents are comfortable and receive optimal care. For many people needing some kind of care, long term care may be inevitable. Often, recipients of temporary respite care become permanent residents. Visiting facilities for respite care, allows the caregiver as well as the care recipient to get an accurate sense of the type and quality of care given at each facility.
St. Margaret Hall Respite Care
• Respite stay on Assisted Living or Skilled Nursing
• Accommodate your stay to meet family needs
• Private rooms
About St. Margaret Hall
At St. Margaret Hall, we try to provide a way of life that is as home-like as possible for our residents and their extended families. In this residential health care setting, we strive to provide a Christian community in which to live, along with enhancement of human dignity and quality care.
We welcome you as part of our family, and we hope that you will become an active part of our total program. We also welcome your family and friends as part of our extended family and pledge to do whatever is necessary to enhance your adjustment to your new residence.
We want you to feel very much at HOME and part of the St. Margaret Hall family. If there is anything we can do to make your stay more comfortable, please ask.
Feels Like Home
Our residents enjoy private living areas furnished with personal belongings and mementos that make it feel like home, but also have immediate access to care and assistance when they need it. They also enjoy the support of a friendly community, home-style dining, and enriching activities to provide an enjoyable and stimulation atmosphere.
The Catholic Experience
St. Margaret Hall serves the physical mental, spiritual, and emotional well-being of our residents rooted in a Catholic faith. We provide a loving and spiritual community for older adults to live lives of caring and wholeness inspired by our Carmelite foundation of compassion, service, and prayer.
Residents from diverse faith backgrounds are welcomed and treated with care and respect. Priests and Sisters provide spiritual support and comfort through pastoral care and daily Mass.
To learn more about our services, please call us at 513.487.3553, or contact us online by filling out the form on this page. We welcome the opportunity to discuss your specific needs and how we may serve you!
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Help Me Choose2.6overall · 38 ratings combined
2.6★ on Google (38)
Tabbitha Brewster
Apr 2025
Do not send you family here if you love them food is served cold no Clean linen hallways cluttered not enough staff to care for your family.I would not send my cat or dog to live there. Equipment doesn’t work it’s a mess there and if you love your family I would stay far away from any carecore facility.
Jasmine Wallace
Mar 2025
I believe the main staff who are on the floor caring for their residents are doing their best. But whoever is calling the shots on staffing should be fired. Why are there only 2 staff members caring for 40 residents on 1 floor? My mother waits for HOURS to be helped. I've seen their agency hires yell at people, I've found her catheter on the floor FOUR times, I clipped her nails TWO WEEKS AGO and there are STILL clippings on the floor. Healthcare is hard enough as it is. Whatever you THINK looks good on paper is causing neglect. FIX IT AT THE TOP because the bottom is the only thing redeemable here
Des Clendening
Jan 2025
CareCore Margaret Hall is a complete dumpster fire from administration all the way down to the receptionists the nursing staff was terrible. My wife was suppose to be there to rehab which was on the 3rd floor but they had her on the 2nd floor which is for long term care. They would leave her soiled for hours @ a time. She had bed sores, skin break downs the whole 9. And where they had her room @ was a complete dead zone meaning no nurses no aides no nothing and no nurses was ever where they were supposed to be so I had to go search for them. And they were very very rude never enough staff they didn't even bathe her she was there for 3 months (which was way way to long) and they only given her one shower the whole time. They didn't clean her properly most times I had to go behind them and clean her. They let her fall out the bed. This place is horrible and needs to be shut down immediately or in the words of the big homie T.I. they need to be shut down expeditiously 😡😡😡😡😡😡😡 like right now!!!!!!!!!!!!!!!!!! If u have a loved one there get them out now!!!!!!!!!!!!
Knarr Family
Jan 2025
My mom recently passed away after a long battle with cancer. The administration and staff at Margaret Hall truly treated her like family. They allowed us to turn the library into a beautiful dining room for mom's last Thanksgiving and we spent her last Christmas in her sunny room, around her full size christmas tree. When I came to clean out her room, even the housekeeping person stopped and gave me a hug before she emptied the trash. We will be forever grateful for the level of care and compassion our entire family received from the staff.
Penny Morrtel
Dec 2024
This place is a DUMP. CareCore took over and now they run on a skeleton staff. Meals to diabetics are late. The staff is overworked. It is old and rundown and dirty. Oh, and someone will definitely go through your belongings and STEAL YOUR CREDIT CARDS!! *edited to add: the entire kitchen staff WALKED OUT on Thanksgiving Day. Do NOT send your loved one here.
11 inspection visits in the last three years, 57 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 23, 2026
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 23, 2026
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 23, 2026
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 23, 2026
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Mar 16, 2026
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Mar 16, 2026
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Mar 16, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Mar 16, 2026
Keep all essential equipment working safely.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Mar 16, 2026
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 16, 2026
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 16, 2026
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 26, 2026
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 13, 2025
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 13, 2025
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 13, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 13, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 10, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 15, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 15, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 15, 2024
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Sep 20, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Sep 20, 2024
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Sep 20, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 5, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 5, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 5, 2024
Provide and implement an infection prevention and control program.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Mar 20, 2024
Conduct risk assessment and an All-Hazards approach.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 20, 2024
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 20, 2024
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 20, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 20, 2024
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 20, 2024
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 20, 2024
Have properly installed electrical wiring and gas equipment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 20, 2024
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 20, 2024
Provide properly protected cooking facilities.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 20, 2024
Have proper medical gas storage and administration areas.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 20, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 20, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 20, 2024
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 20, 2024
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 20, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 20, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 20, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 20, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 20, 2024
Assist a resident in gaining access to vision and hearing services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 20, 2024
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 20, 2024
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 21, 2020
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 21, 2020
Have properly installed electrical wiring and gas equipment.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 21, 2020
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 21, 2020
Have exits that are accessible at all times.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 21, 2020
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 24, 2019
Install emergency lighting that can last at least 1 1/2 hours.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 24, 2019
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 24, 2019
Ensure proper usage of power strips and extension cords.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 24, 2019
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 24, 2019
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
CareCore at Margaret Hall offers Assisted Living, Independent Living, Respite / Short-Term Care and Skilled Nursing / Long Term Care.
CareCore at Margaret Hall has not published its pricing. For context, communities in Cincinnati that publish rates start around $3,425 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.
Yes. CareCore at Margaret Hall lists respite and short-term care among its options. A respite stay gives a family caregiver a planned break while your loved one receives full care, and it also works as a low-commitment trial before a permanent move.
Yes. CareCore at Margaret Hall lists pet-friendly accommodations among its amenities. Ask about any size or breed policies when you visit.
CareCore at Margaret Hall is located at 1960 Madison Rd in Cincinnati, Ohio.
Reviews for this Cincinnati community are sharply divided along a timeline: under its long-standing identity as St. Margaret Hall (run with the Carmelite Sisters), families for years described devoted, compassionate care, clean private rooms, and staff who felt like family. Since CareCore took over ownership, however, a wave of recent reviews describes serious understaffing, neglect, and missed care. Google reviewers rate the community 2.6 out of 5 across 38 reviews, reflecting this split experience.
CareCore at Margaret Hall had 11 government inspection visits in the last three years, with 57 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
Submit the Request Information form on this page to connect with CareCore at Margaret Hall and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at CareCore at Margaret Hall? Claim this listing to update photos, pricing, and details. It's free.
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