MyLivingChoice

St Francisville Country Manor

15243 La Hwy 10

2.8(14 ratings)

St Francisville Country Manor, photo 11 / 2

Quick Facts

Total units
128
Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
128

What Families Think

Reviews of St Francisville Country Manor are largely negative, with a 2.8 out of 5 rating from 14 Google reviews. Most reviewers describe serious concerns about neglect, cleanliness, and staff responsiveness, though one reviewer credits the facility with a successful physical rehabilitation stay.

The Good

  • One resident reported a successful physical rehab recovery
  • Administrator described by a family member as helpful and responsive
  • Cable television available in resident rooms

The Bad

  • Multiple reports of slow or no response to call button requests
  • Several reviewers described strong odors and dirty floors
  • One report of a medication mix-up involving the wrong prescription
  • One report of a nurse yelling at a resident
  • One reviewer described old, outdated hospital beds needing repair

AI-generated from reviews and community data.

St Francisville Country Manor is a senior living community in Saint Francisville, Louisiana offering Skilled Nursing / Long Term Care. Amenities include Housekeeping, Laundry Service and Cable or Satellite TV. Families rate it 2.8 out of 5 across 14 reviews.

About St Francisville Country Manor

St Francisville Country Manor is a 128-bed skilled nursing and long-term care facility in Saint Francisville, Louisiana. The community serves patients requiring post-acute rehabilitation and ongoing nursing care.

Family feedback reveals significant and persistent concerns about facility conditions and care responsiveness. Multiple visitors reported stained bedding, strong odors of urine throughout the building, outdated equipment (including manual crank beds requiring staff assistance), and poor housekeeping. Several families described instances of delayed care assistance and neglect, with one family noting their relative regressed significantly during their stay. The administrative team, particularly one staff member named Julie, received praise for responsiveness to phone inquiries, though her role was remote. One family did report a positive rehabilitation experience, writing they "had a great recovery here and I can walk again thanks to these people."

The facility holds a 2.8 out of 5 Google rating based on 14 reviews, with the majority expressing serious dissatisfaction with cleanliness, maintenance, and day-to-day care standards.

Types of Care at St Francisville Country Manor

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of St Francisville Country Manor

2.8overall · 14 ratings combined

2.8★ on Google (14)

Mary Powell

Mar 2026

via Google

Didn’t even want to give this place 1 star! My relatives was in this horrible place for rehabilitation and was so neglected that he regressed to the point of not being able to do anything for himself. The floor was so filthy that my shoes were sticking to the floor. He fell out of the bed and he says that he had a bowel movement and asked to be cleaned and was told by a worker that they’d be right back. Hours later she still hadn’t come back. When I visited his food was left on a cart out of his reach and very cold. I went to warm it in the microwave and when I opened its door the smell was so awful I couldn’t believe it but it was all I had. This place should be investigated!

Priscilla Hensley

Sep 2024

via Google

This is my first day here I had a stroke when I got here they placed me in the bed the sheets had a Stain on them this place has an odor the beds in here are real old you have to crank them up every time you want to set up a lay down you have to call the aid to crank the bed for you these beds have to be from the 19th 70s or 60s everything in here needs to be updated I woke up this morning asking for my medicine I have to take before breakfast they told me my nurse was not here to give me my meds a nurse is supposed to be here at all times I wouldn't recommend this place to no one don't bring your family here and this is just my first day they change my brief and never cleaned me just took the brief off and replace it with another they brought me my breakfast and never set me up in the bed I had a stroke I can't set myself up I wouldn't recommend this place to a dog whoever the owner is I know he's getting good money he needs to update remodel everything in here because the insurance money and the money people paying for their loved ones the condition here should be way better then it is do not send your family somewhere else

Kristie Hanemann

Feb 2023

via Google

We went in to visit my F-n-L. From the time we walked in staff wasn’t that friendly…the smell was horrible…like nasty home and urine…not at all what a nursing home should smell like…should smell clean and disinfected…as we were leaving the hospital staff lady at the desk was sound to sleep. Our elderly are not in good hands in this facility.

P L

Nov 2021

via Google

Anybody thinking about coming here to st. Francisville Country Manor, it's a good idea for physical rehab. Also we have TV with cable. Had a great recovery here and I can walk again thanks to these people. Hope everybody has a good day and enjoys it as much as I did! Thank you.

whitney rhodes

Sep 2021

via Google

My mom got placed in this nursing home after having a stroke and going to a rehab facility. I’ll start by saying that the administration is very sweet. I spoke with a lady named Julie who was SUPER helpful and sweet. She always answered my calls and any questions I had. She worked remotely and wasn’t in the facility. Upon arrival my mom was left in her wheelchair for almost 4 hours before they got her a pillow for her bed. She couldn’t get out of the wheelchair and couldn’t walk because of her stroke. She would press the call button to get help going to the bathroom and no one would come. So after over 30- 45 minutes my mom had to pull herself up and try to hold on to things to get herself to the bathroom. She is an extreme fall risk. She asked for a shower for almost a week and they kept telling her no. The main reason I am writing this review is because they tried to give my mom antipsychotic medicine that wasn’t hers. My mom confronted the nurse (I think kayla was her name) and she argued with my mom saying “it’s in your chart”. I called the nurses desk to talk to them and they just kept telling me “it’s in her chart and she’s been taking it”. I called the administrator (again who is very sweet) and she confirmed that it is NOT in her chart and she was going to talk to the nurse about the situation. One day my mom pressed the call button to ask for her medicine because she hadn’t had it yet. She usually takes it around 7:30 and it was almost lunch time. The nurse came in and yelled at my mom and said “don’t you ever press the call button for medicine !!” As soon as I got home from out of town I went and picked my mom up. My mom would call me crying every day about how terrible and rude the nurses were to her.

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Government Inspection History

6 inspection visits in the last three years, 24 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 22, 2026Health Complaint2 citations
  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 20, 2026

  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 20, 2026

Apr 16, 2025Fire Safety StandardHealth Standard11 citations
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity G of L: actual harm, isolatedCorrected May 10, 2025

  • Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 10, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 10, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 10, 2025

  • Ensure each resident receives an accurate assessment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 10, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 10, 2025

  • Provide care or services that was trauma informed and/or culturally competent.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 10, 2025

  • Provide properly protected cooking facilities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 17, 2025

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 10, 2025

  • Provide or obtain dental services for each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 10, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 10, 2025

Dec 18, 2024Health Complaint2 citations
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Dec 1, 2024

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Dec 1, 2024

May 7, 2024Health Complaint2 citations
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected May 27, 2024

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 27, 2024

Mar 20, 2024Fire Safety StandardHealth ComplaintHealth Standard4 citations
  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 10, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 10, 2024

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 10, 2024

  • Post nurse staffing information every day.

    Severity B of L: potential for minimal harm, patternCorrected Apr 10, 2024

Mar 30, 2023Fire Safety StandardHealth Standard3 citations
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 1, 2023

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 1, 2023

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 1, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does St Francisville Country Manor offer?

St Francisville Country Manor offers Skilled Nursing / Long Term Care.

Where is St Francisville Country Manor located?

St Francisville Country Manor is located at 15243 La Hwy 10 in Saint Francisville, Louisiana.

What do families say about St Francisville Country Manor?

Reviews of St Francisville Country Manor are largely negative, with a 2.8 out of 5 rating from 14 Google reviews. Most reviewers describe serious concerns about neglect, cleanliness, and staff responsiveness, though one reviewer credits the facility with a successful physical rehabilitation stay.

How did St Francisville Country Manor do on recent health and safety inspections?

St Francisville Country Manor had 6 government inspection visits in the last three years, with 24 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit St Francisville Country Manor?

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