MyLivingChoice

Pointe Coupee Healthcare

1820 False River Road

3.3(16 ratings)

Pointe Coupee Healthcare — photo 11 / 5

Quick Facts

Total units
120
Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
120
Care focus
Long-term care plus short-term rehabilitation stays
Care philosophy
Care aimed at physical, spiritual, and emotional needs

What Families Think

Reviews of Pointe Coupee Healthcare are sharply divided: several families describe compassionate, attentive care and a clean, welcoming environment, while others report serious neglect and poor management. The facility offers skilled nursing and long-term care with rehabilitation services in New Roads, Louisiana.

The Good

  • Staff praised for compassion during end-of-life care
  • Families say facility is clean and welcoming
  • Nurses described as attentive and communicative
  • Activities offered to keep residents engaged

The Bad

  • One report of neglect, missing call buttons, unclean rooms
  • One reviewer described three administrators in short span, called poorly run
  • Complaints about administrator involvement and accountability

AI-generated from reviews and community data.

About Pointe Coupee Healthcare

Pointe Coupee Healthcare is a skilled nursing facility in New Roads, Louisiana, offering long-term care and rehabilitation services. The facility serves those requiring short-term rehabilitation stays as well as individuals who can no longer safely live alone.

The community provides a comprehensive and holistic program of care designed to nurture patients' physical, spiritual, and emotional well-being. Staff emphasize delivering care with integrity, compassion, and professionalism.

Located in the picturesque river town of New Roads, Pointe Coupee Healthcare is described as a beautiful facility that creates a warm and welcoming environment intended to be a comfortable and elegant home for its residents.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

3.3overall · 16 ratings combined

3.3★ on Google (16)

Mary Pizzolato

Jan 2026

via Google

The staff at Pointe Coupee were excellent with our mom during her final days. She had only been there a little while before her time came. They were kind, and gentle with her through all phases of the transition. After she passed they were so respectful with her, getting her ready for Nilands. And it was so sweet of everyone that was there that early morning after she passed to link hands and pray for her and us! I highly recommend the facility, and will be forever grateful to them for the wonderful way they took care of her. Thank you Pointe Coupee Healthcare....Mary Pizzolato

Summer Johnson

Jul 2025

via Google

Pointe Coupee Healthcare has been a blessing for our family. From the moment we walked in, the staff made us feel welcome and at ease. The facility is always clean and the atmosphere truly feels like home. The nurses and caregivers are compassionate, attentive, and go above and beyond to make sure residents are cared for both physically and emotionally. I also appreciate the way the staff keeps our family informed and involved.

Sheila Hogan

Nov 2023

via Google

From the moment I decided to bring my mom to Pointe Coupee Health Care to be a long term resident, everything felt like I had made the right decision. Everyone from the admitting staff to the nurses to the aides was, and still is, so welcoming and kind to my mom. I always feel like she is treated with respect, patience and compassion. The facility is always clean and smells nice when I drop in for weekly or bi-weekly visits with my mom. There are plenty of activities for the seniors to keep their minds and bodies active. I really appreciate the fact that the staff reaches out to my mom when I am not there to keep her plugged into life so she doesn’t feel alone. I have never doubted my decision to bring my mom to Pointe Coupee. I know my mom is in good hands.

Dee N

Jul 2022

via Google

If I could give negative 5 stars I would. I could go into all of the heartache and frustration my family has experienced with this place, but my anxiety level would soar. During the time my mother was there, the place went through 3 head administrators, all of them absolutely awful! This place is run so poorly, it's a complete joke! And the level of cleanliness and care is a joke as well! DO NOT BRING YOUR LOVED ONE HERE!!!!!!!

Lisa Karam-Salbach

May 2019

via Google

If I could give this nursing home negative stars, I would. Every time I've visited my mother (I don't live in the state), she has been neglected. The CNAs leave their personal items in her room and use it as a break room. Her call button is rarely near her. She is left slumped in a chair or turned against the wall. The administrator is useless. He gets paid and that's the extent of his involvement.

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Frequently Asked Questions

What types of care does Pointe Coupee Healthcare offer?

Pointe Coupee Healthcare offers Skilled Nursing / Long Term Care.

Where is Pointe Coupee Healthcare located?

Pointe Coupee Healthcare is located at 1820 False River Road in New Roads, Louisiana.

What do families say about Pointe Coupee Healthcare?

Reviews of Pointe Coupee Healthcare are sharply divided: several families describe compassionate, attentive care and a clean, welcoming environment, while others report serious neglect and poor management. The facility offers skilled nursing and long-term care with rehabilitation services in New Roads, Louisiana.

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