Kayla Trammell
Mar 2026
Neither one of the Medicaid workers for St Clair county are ever available to answer their phones and don’t return messages.
1 / 6Quick Facts
- Vital records
- Issues birth, death, and marriage certificates
- Nutrition assistance
- Provides WIC program support for families
- COVID services
- Offers COVID-19 testing and vaccine shots
- Medicaid support
- Handles Medicaid enrollment including pregnancy Medicaid
What Families Think
St. Clair County Health Department in Pell City serves as a home health and hospice provider offering public health services like vital records, WIC assistance, immunizations, and COVID-19 testing. Reviewers are sharply divided: some praise specific staff members as kind and helpful, while many others report rude treatment, long wait times, and serious problems reaching anyone by phone.
The Good
- Several reviewers call staff friendly and helpful
- Clean, professional environment noted by multiple reviewers
- Praised for issuing birth, death, and marriage certificates
- One nurse specifically praised as caring and welcoming
- Offers WIC assistance that helps cover special needs costs
The Bad
- Many reviewers describe staff as rude or dismissive
- Frequent reports of phones going unanswered for weeks
- Multiple complaints about long wait times even when not busy
- Several reports of COVID test results delayed over a week
- Reports of unreturned calls for Medicaid and pregnancy services
AI-generated from reviews and community data.
St. Clair County Health Department is a home care agency serving Pell City, Alabama offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Families rate it 2.8 out of 5 across 45 reviews.
About St. Clair County Health Department
St. Clair County Health Department is a home health and hospice community in Pell City, Alabama.
Families rate St. Clair County Health Department 2.8 out of 5 based on 45 Google reviews.
Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.
Types of Care at St. Clair County Health Department
At-Home Care
Need help deciding?
Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.
Help Me ChooseReviews of St. Clair County Health Department
2.8overall · 45 ratings combined
2.8★ on Google (45)
Jesse Simon
Feb 2026
The lady at the desk was very kind and helpful. She made the process of getting my birth certificate easy.
Rhiane Zelene Spence
Sep 2025
I’ve been trying to call for weeks to set an appointment. Is there something wrong with yalls phone number or something?
Ciara Cote
Jan 2025
Nurse Jennifer is absolutely amazing! She’s always very welcoming and caring. Every time i’ve seen her she’s been incredibly helpful and sweet!
Brandey Taylor
Jan 2025
Lady who Answered the phone on line 3 who very rude! I'm not going to you exactly why I need to see a doctor. That's my business. And she kept talking over me right as I am Answering her. Just rude and dismissive to me
Frequently Asked Questions
What types of care does St. Clair County Health Department offer?
St. Clair County Health Department offers At-Home Care.
Where is St. Clair County Health Department located?
St. Clair County Health Department is located at 1175 23rd St N in Pell City, Alabama.
What do families say about St. Clair County Health Department?
St. Clair County Health Department in Pell City serves as a home health and hospice provider offering public health services like vital records, WIC assistance, immunizations, and COVID-19 testing. Reviewers are sharply divided: some praise specific staff members as kind and helpful, while many others report rude treatment, long wait times, and serious problems reaching anyone by phone.
How can families visit St. Clair County Health Department?
Submit the Request Information form on this page to connect with St. Clair County Health Department and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at St. Clair County Health Department? Claim this listing to update photos, pricing, and details. It's free.
Nearby Communities
Other senior living options within 25 miles of Pell City.
CenterWell Home Health
Pell City, Alabama0.5 mi
5(12)
Medicare home health · 4.5★
Oak Circle Assisted Living
Pell City, Alabama0.6 mi
5(5)
Assisted LivingSkilled Nursing / Long Term Care
Pell City Senior Citizen Building
Pell City, Alabama0.7 mi
4.9(13)
Independent Living
Colonel Robert L. Howard State Veterans Home
Pell City, Alabama0.8 mi
4.1(60)
Assisted Living
Village East Assisted Living/Nursing Home
Pell City, Alabama2.5 mi
5(1)
Assisted LivingSkilled Nursing / Long Term Care
Diversicare Of Pell City
Pell City, Alabama3.3 mi
3.6(61)
Skilled Nursing / Long Term Care