Greg Castleberry
Dec 2024
Excellent service ! Link is a great person and is very skilled at what he does. Seven weeks after complete shoulder replacement surgery and I have 95% range of motion with very little discomfort. Way ahead of schedule.
1 / 6Quick Facts
- Medicare quality
- 4.5 of 5 stars
- Medicare certified
- Since 2009
- Care model
- In-home skilled nursing and therapy visits
- Care coordination
- Staff liaise directly with patients' doctors
- Equipment support
- Arranges necessary home medical equipment
Home Health Compare
What Families Think
Families using CenterWell Home Health in Pell City describe skilled, attentive in-home care that helped patients recover strength and mobility faster than expected. Reviewers consistently praise both the clinical competence and personal warmth of the therapists and nursing staff. The service holds a perfect 5/5 Google rating across a small number of reviews.
The Good
- Patients report faster-than-expected recovery and mobility gains
- Staff described as knowledgeable, professional, and attentive
- Therapists praised by name for skill and encouragement
- Staff coordinate directly with doctors and manage equipment
- Reviewers highlight courteous, punctual, and caring interactions
- Perfect 5/5 Google rating from reviewers
The Bad
- Only 12 reviews, a small sample to judge consistency
- No published pricing information available
AI-generated from reviews and community data.
CenterWell Home Health is a senior living community in Pell City, Alabama offering Skilled Nursing / Long Term Care. Amenities include Emergency Call System, Wheelchair Accessible and 24-Hour Staff. Families rate it 5.0 out of 5 across 12 reviews.
About CenterWell Home Health
CenterWell Home Health in Pell City, Alabama provides in-home health and hospice care, bringing skilled nursing and therapy directly to patients' residences.
Families consistently describe the staff as genuinely invested in patient recovery and comfort. One family noted their husband regained strength and mobility after 14 months of decline, calling the care "miraculous." Physical therapists are highlighted for helping patients exceed recovery timelines, one person achieved 95% range of motion just seven weeks after shoulder surgery. The team is described as knowledgeable, professional, and attentive, managing medical equipment and coordinating with doctors as needed.
Beyond clinical skill, families emphasize the personal warmth of interactions: staff are courteous, encouraging, punctual, and show genuine concern for both patients and their loved ones. The overall tone in reviews is one of gratitude for care that combines competence with kindness.
The service holds a 5/5 Google rating across 12 reviews.
Types of Care at CenterWell Home Health
Home HealthSkilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Wheelchair Accessible
Community Amenities
- 24-Hour Staff
- Medication Management
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Help Me ChooseReviews of CenterWell Home Health
5overall · 12 ratings combined
5★ on Google (12)
Grady Jackson
Nov 2024
Courteous helpful encouraging. Friendly. Punctual.
Kimmie Montgomery
Nov 2024
Very professional and shows concern for their patients. They get all the equipment you need for you home and reach out to the doctors when needed.
Rebecca Scoggins
Oct 2024
My husband is slowly but surely regaining his strength and mobility every single day after 14 months of decline! And that’s miraculous!! Your excellent staff have been ever so kind to us both. Thanks Jennifer and Ryan! You have added so much to our lives.
Rebecca McKay
Sep 2024
Excellent care from professionals who are knowledgeable and attentive to the patient.
Medicare Quality of Care
CenterWell Home Health is a Medicare-certified home health agency (certified since 2009). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
4.5 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
- Home health aide
What patients say
4.0 / 5 patient survey rating
- Would definitely recommend the agency82%US 79%
- Rated their overall care 9 or 10 out of 1087%US 85%
- Care was given in a professional way90%US 89%
- The team communicated well90%US 86%
- The team discussed medicines, pain and home safety75%US 82%
92 completed patient surveys, 21% response rate.
Hospital outcomes
- Discharged to the community71%US 80%Worse than
- Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
- Preventable hospital visits during care (lower is better)10%US 11%Same as
How patients did
- Care started within 2 days of referral100%US 94%
- Patients got better at walking or moving around97%US 83%
- Patients got better at getting in and out of bed97%US 83%
- Patients got better at bathing95%US 86%
- Patients' breathing improved95%US 85%
- Patients got better at taking medications correctly95%US 81%
- Patients who had a fall with major injury (lower is better)1%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations82%US 61%
Service area
CenterWell Home Health reports serving 17 ZIP codes, including Pell City, Ashville, Cropwell, Eastaboga, Leeds, Lincoln, Moody, Munford, Odenville, Oxford and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 017167. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does CenterWell Home Health offer?
CenterWell Home Health offers Home Health and Skilled Nursing / Long Term Care.
Where is CenterWell Home Health located?
CenterWell Home Health is located at 614 Martin St N in Pell City, Alabama.
What do families say about CenterWell Home Health?
Families using CenterWell Home Health in Pell City describe skilled, attentive in-home care that helped patients recover strength and mobility faster than expected. Reviewers consistently praise both the clinical competence and personal warmth of the therapists and nursing staff. The service holds a perfect 5/5 Google rating across a small number of reviews.
Does Medicare cover care from CenterWell Home Health?
Yes. CenterWell Home Health is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.5 out of 5 stars.
Do I need a referral to use CenterWell Home Health?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit CenterWell Home Health?
Submit the Request Information form on this page to connect with CenterWell Home Health and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at CenterWell Home Health? Claim this listing to update photos, pricing, and details. It's free.
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Prefer to stay home?
Home care agencies serving Pell City bring help to the house: daily living, companionship, and respite for family caregivers.
