MyLivingChoice

Springfield Villa

1100 East Montclair

2.8(44 ratings)· Springfield average: 4.1

Springfield Villa, photo 11 / 5

Quick Facts

Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
146
Transportation
Handicapped-accessible vans for medical appointments

What Families Think

Springfield Villa is a skilled nursing and long-term care community in Springfield, Missouri, with a very mixed reputation. Several families describe warm, attentive end-of-life and memory care experiences, while many others report serious neglect, understaffing, and unresponsive management.

The Good

  • Memory care unit praised for attentive, loving staff
  • Multiple families praised end-of-life and hospice care
  • Rehab therapists helped residents regain mobility
  • Facility provides transportation to medical appointments
  • Some reviewers found food good and staff caring

The Bad

  • Many reports of neglect: unwashed residents, dirty clothing/linens, bruises
  • Repeated reports of chronic understaffing affecting care quality
  • Multiple reviewers say families weren't notified of medical emergencies
  • Several complaints about administrator Clint being rude or unresponsive
  • Reports of medication errors, over-medication, or missed doses
  • One reviewer noted the facility is 'constantly under investigation'

AI-generated from reviews and community data.

Springfield Villa is a senior living community in Springfield, Missouri offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 2.8 out of 5 across 44 reviews.

About Springfield Villa

Springfield Villa is a long-term care community in Springfield, Missouri, dedicated to meeting the needs of its residents through comprehensive, quality care provided under physician supervision.

The community's approach is centered on helping residents attain the highest practicable level of physical, mental, and psychosocial well-being.

To support residents' ongoing health needs, Springfield Villa offers facility transportation through handicapped-accessible vans, helping ensure residents do not miss important medical appointments.

Types of Care at Springfield Villa

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security
  • Transportation Services

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Springfield Villa

2.8overall · 44 ratings combined

2.8★ on Google (44)

Lindalonsford Lonsford

Dec 2025

via Google

This place is not for human this place had lady get spider bit twice om hand on leg told them and waited so long she had toxic in her blood end up in hospital come out they was cutting both places to keep drainING then some women in room with her she keeps room dark door shut but back to the sick one she wonted to go out and they got her to edge of bed causedr order with leg put in chair well they left her on edge bed left she fell off bed to floor between bed and night stand broke rib about 7 days the nurse called 2 nurse practices, don't call ems nurse their check vital and sugar sent to wont to be dr. Still no dr final had picture taken sent to him she was shaking cold and man in snacks called he lost job she lost 2 units blood ems had to shock her 3 to 5 times she was in wcicu for 8 days they said no changes family had to do somethingthe family went to get her stuff and they had bed fix her stuff on table to put in suite case and trash bags. Family went to hospital next day they put her in hospice to pass away and they give family 2 address come to find out they have hospice their. Family said no they put family out so they called cops and adult abuse and when copes got reports from room mate when she been their and bruises where they put her in shower with hot water got 2nd degrees burns emssaid they didn't put sheets on bed no pillows and just cox hospital gown on they kept their sheet and pillow out of ems and no family allowedon grounds the woman and man in his office on couch till other Main man and wife of other man she went in to see why he was not home but I ask congress senators and dc to help these people pray for that family and they shut that place down ... November? To December 2025

Brandie Carter

Oct 2025

via Google

This place needs shut down immediately. The level of neglect is appalling. I have worked in healthcare for a long time and I’ve never seen anything so bad. Visited a patient there, she had been there for several days. Her teeth hadn’t been brushed, clothes were filthy and not even her clothes. Her sheets and blanket was covered in something I’m not even sure what it was. They had her over medicated with nothing to eat or drink. Bruises all over her. Staff standing around and gossiping instead of taking care of the patients left sitting in the hallway or roaming around. Absolutely disgusted by this establishment.

Alycia Hammel

Jun 2025

via Google

Never in my life have I seen a key pad with the code right above it. Where the residents can see it.... Not professional or safe for the residents!

Michele Lance

Mar 2025

via Google

Nursing staff cared but are grossly understaffed. If you sign your name on any paperwork (even if your loved one is unable). They will hold you accountable for the balance. Be aware!

Lisa Wheat

Jan 2025

via Google

This place is HORRIBLE! The staff and management ! They are rude and treat the residents terribly briefs never changed beds never made the memory unit is disgusting the cafe is always dirty this place need to be shut down !

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Government Inspection History

10 inspection visits in the last three years, 49 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Feb 2, 2026Health Complaint2 citations
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Mar 10, 2026

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 10, 2026

Dec 11, 2025Health Complaint2 citations
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 10, 2026

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 19, 2026

Sep 4, 2025Health Complaint2 citations
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 5, 2025

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 5, 2025

Jul 10, 2025Health Complaint3 citations
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionDeficient, Provider has no plan of correction

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionDeficient, Provider has no plan of correction

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 20, 2025

Jun 5, 2025Health Complaint3 citations
  • Protect each resident from the wrongful use of the resident's belongings or money.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jul 7, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionDeficient, Provider has no plan of correction

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionDeficient, Provider has no plan of correction

Feb 28, 2025Health Complaint2 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Apr 10, 2025

  • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 10, 2025

Nov 21, 2023Fire Safety StandardHealth Standard11 citations
  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 5, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 5, 2024

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 5, 2024

  • Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 5, 2024

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 5, 2024

  • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 5, 2024

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 5, 2024

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 5, 2024

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 5, 2024

  • Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 5, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 5, 2024

Aug 16, 2023Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Sep 19, 2023

Sep 17, 2021Fire Safety StandardHealth Standard11 citations
  • Meet requirements for the use of electrical equipment.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 31, 2021

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 31, 2021

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 31, 2021

  • Meet requirements for the installation and maintenance of electrical systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 31, 2021

  • Use approved construction type or materials.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 31, 2021

  • Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 31, 2021

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 31, 2021

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 31, 2021

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 31, 2021

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 31, 2021

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 31, 2021

Apr 2, 2019Fire Safety StandardHealth Standard12 citations
  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 17, 2019

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 17, 2019

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 17, 2019

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 17, 2019

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 17, 2019

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 17, 2019

  • Use approved construction type or materials.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 17, 2019

  • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 17, 2019

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 17, 2019

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 17, 2019

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 17, 2019

  • Provide activities to meet all resident's needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 17, 2019

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Springfield Villa offer?

Springfield Villa offers Skilled Nursing / Long Term Care.

How much does Springfield Villa cost?

Springfield Villa has not published its pricing. For context, communities in Springfield that publish rates start around $3,501 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Where is Springfield Villa located?

Springfield Villa is located at 1100 East Montclair in Springfield, Missouri.

What do families say about Springfield Villa?

Springfield Villa is a skilled nursing and long-term care community in Springfield, Missouri, with a very mixed reputation. Several families describe warm, attentive end-of-life and memory care experiences, while many others report serious neglect, understaffing, and unresponsive management.

How did Springfield Villa do on recent health and safety inspections?

Springfield Villa had 10 government inspection visits in the last three years, with 49 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Springfield Villa?

Submit the Request Information form on this page to connect with Springfield Villa and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Springfield Villa? Claim this listing to update photos, pricing, and details. It's free.

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