MyLivingChoice

Springfield Villa

1100 East Montclair

2.8(44 ratings)

Springfield Villa — photo 11 / 5

Quick Facts

Transportation
Handicapped-accessible vans for medical appointments

What Families Think

Springfield Villa is a skilled nursing and long-term care community in Springfield, Missouri, with a very mixed reputation. Several families describe warm, attentive end-of-life and memory care experiences, while many others report serious neglect, understaffing, and unresponsive management.

The Good

  • Memory care unit praised for attentive, loving staff
  • Multiple families praised end-of-life and hospice care
  • Rehab therapists helped residents regain mobility
  • Facility provides transportation to medical appointments
  • Some reviewers found food good and staff caring

The Bad

  • Many reports of neglect: unwashed residents, dirty clothing/linens, bruises
  • Repeated reports of chronic understaffing affecting care quality
  • Multiple reviewers say families weren't notified of medical emergencies
  • Several complaints about administrator Clint being rude or unresponsive
  • Reports of medication errors, over-medication, or missed doses
  • One reviewer noted the facility is 'constantly under investigation'

AI-generated from reviews and community data.

About Springfield Villa

Springfield Villa is a long-term care community in Springfield, Missouri, dedicated to meeting the needs of its residents through comprehensive, quality care provided under physician supervision.

The community's approach is centered on helping residents attain the highest practicable level of physical, mental, and psychosocial well-being.

To support residents' ongoing health needs, Springfield Villa offers facility transportation through handicapped-accessible vans, helping ensure residents do not miss important medical appointments.

Types of Care

Skilled Nursing / Long Term Care

Need help deciding?

Tell us what you're looking for and we'll match you with communities that fit — free, and you choose who contacts you.

Help Me Choose

Reviews

2.8overall · 44 ratings combined

2.8★ on Google (44)

Lindalonsford Lonsford

Dec 2025

via Google

This place is not for human this place had lady get spider bit twice om hand on leg told them and waited so long she had toxic in her blood end up in hospital come out they was cutting both places to keep drainING then some women in room with her she keeps room dark door shut but back to the sick one she wonted to go out and they got her to edge of bed causedr order with leg put in chair well they left her on edge bed left she fell off bed to floor between bed and night stand broke rib about 7 days the nurse called 2 nurse practices, don't call ems nurse their check vital and sugar sent to wont to be dr. Still no dr final had picture taken sent to him she was shaking cold and man in snacks called he lost job she lost 2 units blood ems had to shock her 3 to 5 times she was in wcicu for 8 days they said no changes family had to do somethingthe family went to get her stuff and they had bed fix her stuff on table to put in suite case and trash bags. Family went to hospital next day they put her in hospice to pass away and they give family 2 address come to find out they have hospice their. Family said no they put family out so they called cops and adult abuse and when copes got reports from room mate when she been their and bruises where they put her in shower with hot water got 2nd degrees burns emssaid they didn't put sheets on bed no pillows and just cox hospital gown on they kept their sheet and pillow out of ems and no family allowedon grounds the woman and man in his office on couch till other Main man and wife of other man she went in to see why he was not home but I ask congress senators and dc to help these people pray for that family and they shut that place down ... November? To December 2025

Brandie Carter

Oct 2025

via Google

This place needs shut down immediately. The level of neglect is appalling. I have worked in healthcare for a long time and I’ve never seen anything so bad. Visited a patient there, she had been there for several days. Her teeth hadn’t been brushed, clothes were filthy and not even her clothes. Her sheets and blanket was covered in something I’m not even sure what it was. They had her over medicated with nothing to eat or drink. Bruises all over her. Staff standing around and gossiping instead of taking care of the patients left sitting in the hallway or roaming around. Absolutely disgusted by this establishment.

Alycia Hammel

Jun 2025

via Google

Never in my life have I seen a key pad with the code right above it. Where the residents can see it.... Not professional or safe for the residents!

Michele Lance

Mar 2025

via Google

Nursing staff cared but are grossly understaffed. If you sign your name on any paperwork (even if your loved one is unable). They will hold you accountable for the balance. Be aware!

Lisa Wheat

Jan 2025

via Google

This place is HORRIBLE! The staff and management ! They are rude and treat the residents terribly briefs never changed beds never made the memory unit is disgusting the cafe is always dirty this place need to be shut down !

Request information

Ask about availability, pricing, or a tour. Your details go only to Springfield Villa — never sold or shared.

Frequently Asked Questions

What types of care does Springfield Villa offer?

Springfield Villa offers Skilled Nursing / Long Term Care.

Where is Springfield Villa located?

Springfield Villa is located at 1100 East Montclair in Springfield, Missouri.

What do families say about Springfield Villa?

Springfield Villa is a skilled nursing and long-term care community in Springfield, Missouri, with a very mixed reputation. Several families describe warm, attentive end-of-life and memory care experiences, while many others report serious neglect, understaffing, and unresponsive management.

Work at Springfield Villa? Claim this listing to update photos, pricing, and details — it's free.