MyLivingChoice

Spring Valley Assisted Living

770 Harlow Road

4.5(26 ratings)· Springfield average: 4.3

Part of Cascade Living Group · 36 communities · 4.3★ average · (2 others nearby)

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Spring Valley Assisted Living, photo 11 / 6

Quick Facts

Licensed capacity
63 residents

Oregon ODHS

Ownership
Part of the Revera senior living network

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Google reviewers overwhelmingly praise the warmth and dedication of staff at Spring Valley, especially longtime team members and the activities coordinator, describing the community as family-like and well cared for. A handful of reviews raise concerns about management, staffing adequacy, and one billing dispute, showing some inconsistency behind the mostly glowing feedback.

What reviewers praise

  • Staff repeatedly called caring, warm, and family-like
  • Long-tenured leadership, one director there 15+ years
  • Facility described as clean and well maintained
  • Active social calendar keeps residents engaged
  • Admissions staff praised for patience and clear communication

What reviewers flag

  • One report of understaffing affecting resident care priorities
  • One report of unprofessional, disorganized management
  • One report of a $2,500 fee kept after early departure

AI-generated from reviews and community data.

Spring Valley Assisted Living is a senior living community in Springfield, Oregon offering Assisted Living and Respite / Short-Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.5 out of 5 across 26 reviews.

About Spring Valley Assisted Living

Spring Valley Assisted Living offers Assisted Living and Independent Living in Springfield, Oregon. The community serves seniors seeking residential support with on-site management and care coordination.

Families consistently highlight the warmth and attentiveness of the staff across all levels. The leadership, particularly Tracy and Amy, receive repeated mention for responsiveness to resident and family concerns, thoughtful transitions into community living, and willingness to address questions with patience and compassion. Residents benefit from social activities and events designed to foster connection. One family wrote, "The staff at Spring Valley became his second family." The physical environment itself draws praise as intimate, cozy, and well-maintained.

One family reported a difficult billing situation following a brief, medically complicated stay. This stands apart from the overwhelmingly positive feedback in the dataset.

Spring Valley holds a 4.4/5 Google rating across 24 reviews, with the vast majority of feedback emphasizing staff care, leadership stability, and a family-like atmosphere.

Types of Care at Spring Valley Assisted Living

Assisted LivingRespite / Short-Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management

Activities

  • Social Activities

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Reviews of Spring Valley Assisted Living

4.5overall · 26 ratings combined

4.5★ on Google (26)

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Kim S

Aug 2026

via Google ↗ · Report

A small community with BIG heart.<br>We could not have found a more perfect fit for our parents when we moved them a year ago in June. We feel blessed every day to have found this lovely caring community, with joyful & welcoming residents & attentive and caring leadership. This team of thoughtful & dedicated individuals, was my sanity this last year, knowing my loved ones were monitored, engaged & well cared for. It isn't an easy transition from your home to community living. The adjustment had its bumps for my parents, but the team here partnered with us every step.of the way. The smaller footprint, on one level, accomodated maximim independence for my parents & more intimate understanding of them as individuals. I would not hesitate to recommend a tour & opportunity to see this caring community, in action.

Lillian Fox

Aug 2026

via Google ↗ · Report

Beautiful place staff is so nice residents are happy very welcoming place

Diana Hartman

Jun 2025

via Google ↗ · Report

The staff at Spring Valley has been very helpful and understanding. We have the unusual situation of needing care nearby for an out-of-state family member. This involves some hurdles. Spring Valley’s Community Services Director has answered so many questions and patiently helps make this possible. The facility itself, along with caring, positive staff, and the focus on residents all have made Spring Valley a great choice.

M ON

May 2025

via Google ↗ · Report

The management is very poor. They do not staff enough people to properly take care of people. Doing dishes takes priority over residents care.

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By submitting, you're okay with us and Spring Valley Assisted Living reaching out by phone, email or text.Always free for families. If you move in, the community you chose pays us a referral fee, never you; any nearby communities we suggest are chosen by your answers, never by what they pay us. Referral agreements are our only tie to the communities we list. If a community stops meeting our qualifications, for example its licence lapses or it stops accepting referrals, we stop suggesting it. How we work · FAQ

Frequently Asked Questions

What types of care does Spring Valley Assisted Living offer?

Spring Valley Assisted Living offers Assisted Living and Respite / Short-Term Care.

Does Spring Valley Assisted Living offer respite or short-term stays?

Yes. Spring Valley Assisted Living lists respite and short-term care among its options. A respite stay gives a family caregiver a planned break while your loved one receives full care, and it also works as a low-commitment trial before a permanent move.

Where is Spring Valley Assisted Living located?

Spring Valley Assisted Living is located at 770 Harlow Road in Springfield, Oregon.

What do families say about Spring Valley Assisted Living?

Spring Valley Assisted Living carries a 4.5 out of 5 rating from 26 Google reviews. A handful of reviews raise concerns about management, staffing adequacy, and one billing dispute, showing some inconsistency behind the mostly glowing feedback. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Spring Valley Assisted Living?

Submit the Request Information form on this page, or contact Spring Valley Assisted Living directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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